Testimonials

Dr Joseph is easy to communicate with and truly seems to be in tune with his patients and their needs. Great listener, very compassionate

I haven’t been with this practice long but I have no complaints, they meet my pain needs and they are accurate and they listen to me concerning my pain, I would recommend them to anyone who needs this type of practice

she is very through answers all questions and alternative soulutions

Great Doctors and staff.

Dr. Cable recognized where my pain was coming from and fixed it

Ms. Linda pulled up all my procedures that I had on my back and I told her of another place in my back that I have pain and she explained to me about that area and said I need injections in that area so I am scheduled for that procedure. Ms. Linda was very kind and caring.

Rachel is very helpful and explains things clearly.

Linda listens, and cares about the situation you are in and tries to find a solution.

Wonderful visit!

Everyone is very caring...

Alice was very friendly, listened to all I needed to say, gave some good recommendations for me to do on a daily basis to help with pain and low impact exercising . I would definitely recommend her.

Good service

Ms. Key impressed me with her knowledge and professionalism. I left my appointment with the feeling she is truly concern with her patients health and well being.

Dr. Ikenna is very kind, knolegible, an d professional. I will recommend him to anybody

Dr. Okpareke really listens to you to help him decide on the best course of action for your pain. He is thoughtful, kind and respectful and he explains things thoroughly. I would recommend him wholeheartedly!

The did a wonderful job

Dr. Okpareke is very nice and knowledgeable of what he does. The staff is very professional and courteous.

Excellent

Melissa and Erin are both great. I normally see Erin but saw Melissa this time and she knew my situation and handled it

Excellent

I would have to say Alliance pain center. They are the best. Their staff is very courteous and I just love their service and a very clean facility.

Great service

This has to have the kindest office staff I have ever seen! Not only them but I saw for the 1st time Ms. Linda Thames, DNP APRN-BC @ Alliance Spine on Chapel Hill road in Douglasville Ga. She has not only the best bedside manner but the knowledge & compassion for you which it shows that she truly cares. I really liked her!

Very friendly people

Dr. Okpareke is a caring, efficient, compassionate, professional. He is determined to get at the root cause of my chronic PHN from Shingles. We have had our challenges, however, he continues to persevere towards a solution.

Great People

I must say that he has the best staff. He’s a very good doctor and I highly recommend this, Dr

Great

Thank you for the visit.

Lots of mistakes led to delays in treatment. Saw me for less than 5 minutes and said he was going to order imaging and get me started on physical therapy, but he never processed the PT referral and ordered the wrong x-rays. Every time I called the office it was days later that they got back to me, then more days until the Dr. corrected it. The charting was incorrect and got flagged by insurance and the imaging center had to follow up to get clarification on the order, which was still wrong days later. They scheduled me for follow up and took my copay then the Dr didn’t see me without the imaging so I took time off from work for nothing. When I finally had my follow up abs received my treatment plan the Dr availability was very limited and they told me I couldn’t have the procedure done at any of the other clinics because it had to be where he saw me last, even though I had attended appointments at multiple locations. No explanation why. That was the final straw I found a new Dr. that same day!

My first visit was awesome really address my concerns. I feel like progress was truly made today.Looking forward to my future visits and believe it will really go great. I truly like Doctor Robinson I feel like he will really get me to a level of comfort

I love Dr Joseph and his staff at DouglasvilleCenter there very kind and helpful no matter what the situation is they take care of it in a timely manner and they listen to ur concerns and address them keep up the good work Ms WINTERS

ma

Everything was great my appointment was swift and good timing Thank you

Good service.

Very knowledgeable and kind this was my second lumbar surgery and they took very good care of me also in a timely manner.

Alliance Spine / Dr Joseph and staff have been awesome to visit. They handled my back issues and always accommodating for follow visits. Highly recommend. I will not go anywhere else.

All staffs are respectful, kind and professional

Friday was my first visit with Linda and it was a very pleasant and informative experience. She was very personable as well as knowledgeable. I wish she was at the Douglasville office permanently.

WAS A GOOD VISIT

Good

My appointment was scheduled with Linda. She was professional and pleasant.. All my issues was answered and I was satisfied

She is kind and caring. She took time to listen and discuss options for relief.

She seems to care and comes up with new ideas for help with pain

Very nice. Answered and explained all my questions and concerns

Linda was Promt , Professional and Nice .. She answered my concerns.. She was A okay

This is the best place for your pain management if you’re like me.

Inspiring

Just love Ashley! She takes time to listen to you and see what all is going on with your health. The assistant, Chloe is amazing also. I have been coming to this practice in different locations for about 20 years and she is the best assistant have ever had. She also takes time to ask what is going on and they both are very caring! Hope they never leave the practice!

Linda was a very knowledgeable PA and answered all my questions. i would refer her to people I know that needs help with pain management.

Ms. Hord is a very intelligent, excellent communicator and listener. Explains issues in terminology that is understandable. Alliance is very lucky to have her on staff

Staff is always friendly and professional

Having severe back shoulder pain Dr.Carlile is so helpful and knowledgeable of her patient’s issues I’d recommend her pain can control you dont let it .Thanks Ashley

She’s Always willing to go the extra mile to help me with my pain and to find a solution the staff are all polite and professional and friendly

I like Dr. O. He is very friendly and straightforward. Everyone at the Douglasville location is pleasant and helpful.

Great experience. She was friendly, competent and I would recommend her.

Very nice personality. She listens to your concerns and doesn't rush you. Wish all my health care providers were just like her.

My experience with Eleasha Gray was wonderful . She listened to me and answered the questions I had and explained to me what was going on and what I needed to have done. She was very nice and helpful.

Great Dr O is what I call him he is Very knowledgeable about different ways to treat pain and he is very nice he listens to what you're saying he take the time out to help you with your pain and I have been going to him for years and they also have a great staff that will help you and you always get a smile at the front desk to start off your treatment and your appointment

Doc. Joseph is a really nice and professional guy! And for the ladies he’s really good looking

On time,covered all questions and answered inquiries. Always a positive experience

Dr.Melissa is the most understanding Doctor ever. Dr.Stewart and Dr. Melissa are a Team that work together seamlessly and together they care about the Patients that they serve with a desire to help you feel better! I Truly THANK GOD FOR The both of them. Also all the nurses care too!! Judy

Good

My visit with Dr. Arun Joseph was great! Dr. Joseph was professional, polite, and pleasant to talk with. He took the time and went over the diagnosis of the symptoms that I having and explained the results of the MRI that he had received from the imaging that he had received from the hospital. The staffing department was polite, patient, professional, and pleasant to work with likewise. Yes, I would most certainly recommend Dr. Arun Joseph to family and friends. Great job, Alliance Spine & Pain, continue with the outstanding work!

Melissa is excellent, as always!

Doctor Joesph is a really great doctor he listens to us and helps me with my pain management thank you so much. His staff is excellent always cheerful I like that. And one more thing I like you don’t have to wait forever to see the doctor.

Dr Joseph is new to The Alliance Spine & Pain Center and thus far he has provided me with excellent care and treatment and most importantly Dr. Joseph listens and he's a very Pleasent young man.

My experience with Ms. Torre has been a great one.

Dr. Joseph was very friendly and helpful.

Good experience

Personal and knowledgeable

Phillip might be described as a man of few words-that’s because he is listening!!!! I always know he is giving thoughtful advice and really wants to do what he can to help me in my battle with chronic pain.

Very professional and honest, direct without any games.

Great Doctor’s. Very professional. And they definitely get the job done :)

I have been a patient of Erin for a few years now. She has been very helpful in treating my back pain and neck pain. Always welcoming, informative and professional.

Allison is kind and very attentive, I’ve only seen her 2 times but I like her very much.

I was very pleased with my visit and with Dr Shah. He told me things no doctor had told me before concerning my back issues. I feel certain I am in good hands now. Thank you for accepting me as one of your patients.

I like her.

Caring, understanding, formative

Mara is always very professional and kind. She gets to the bottom of your problem. She always listens and works with you to get to the root of the problem so that you can get the best relief possible.

Very through and attentive explanation and examination !

1st visit only a MRI was set up. They were all very nice. They took time to gather my information on the problem I am having.

I have been going to Alliance for years, often seen by Phillip, who has always been professional and empathetic to my condition.

My last 'out patient' procedure with Alliance was an "oblation" procedure, given on Dec 9. I was given the oblation procedure after two previous "epidural" type shots (on Oct 30 & Nov 13) to locate and identify the nerve (or nerves) that were causing the pain in my lower back/hip area. I don't feel like the oblation procedure has been successful, because I still have daily pain that varies from 2-3 to 6-7 on a daily basis in the lower back area that 'Alliance' was supposed to eliminate, mainly when I try to stand fully erect. Dr. Joseph said that the full effect of the procedure may not be "fully realized" for several weeks. That certainly would be an accurate statement. I am going to try thru the website an online portal and schedule another follow up appointment with Alliance to get some new guidance as to how to eliminate or manage the pain and discomfort more effectively. Please get back to be about another "consulation" appointment with Dr. Joseph. Thank you. Email: [email protected], phone: 404-354-1902. Respectfully, Newton Babb

Wanderful i am good NO Pain. I am very please whit D. Okpareke. I am relive of pain that is very please and happy. Yes i will tell every one about this office. Thank you for helping me be free of pain, Amen EDNA COTTEN

Discussed exactly what I needed

It was helpful n quick

I recommend

Very rude

Love Ashley so much! Love this place in general! They have helped me get relief and get my life back. Ashley always goes above and beyond!!! 100% recommend this place if your struggling with pain and think your stuck in life! 10 out of 10 recommend!

He is a great doctor. No complaints

She’s very professional and informative. Everything she’s done has been for my benefit and alleviated my concerns about my health.

Friendly and knowledgable

Nice guy, seems very knowledgeable. I’m still in the beginning stages of treatment. I actually had more questions, he said he’d be back, but the nurse returned (very nice staff 5-star) and I asked to speak with him again but he was already doing prep. She did answer the questions that I had, but it would’ve been nice to have more face time with him tbh. Next time hopefully.

Torre and all of the support staff at Alliance Spine and Pain Center are considerate, thoughtful, and engaging. They make sure to ask questions that will remind you of the things you wanted to say or ask and may have forgotten. For me that’s essential!

Nurse and Dr was nice

Dr. Stewart was a very thorough, kind, compassionate, Godly man. Much appreciated his thoroughness and his saying God Bless you to my husband. It meant a lot. I felt like we were in good hands with Dr. Stewart.

Dr. Joseph is dismissive and cold. I saw him for the fi

I always feel that Linda Thames listens to me and offers choices to consider with my pain management. I trust her with my life and I’m so glad I have her to call on when I have questions or when I need to take the next step in my pain mgmt.

Love Mrs. Scanlon she is very caring ❤️

She listens and actually takes time to discuss things with you. You’re not being rushed. She offers helpful information. I don’t feel like I’m just someone to check off a list. She is awesome!

Charmaine is great!!!

Robin has been fantastic along with the entire staff. She has always been professional, polite, caring and affable.

Always professional and show they really care

Rachel did an excellent follow up form my procedure! Very thorough on the highs and seeking where bettering the next procedure in the process. She also spent time explaining other courses of action if required. What I appreciated the most was her time of true attention to me as the patient with my pain issues! Thanks so much!!

In an era where everyone is inputting data and their attention is divided; Robin is an active listener. She is engaged and offers advice and constructive input. She pays attention to details and always treats you like an individual not just another patient. she makes you feel like your concerns are relevant and valid.

Eleasha Gray is someone that is necessary in this practice. She has such a wonderful disposition and is highly professional. Her genuine goodness shines through her smile and the way she relates to patients. She definitely a 10 out of 10 tell a friend person. May God continue to bless her as she blesses others. I hope this review helps you.

I can't remember when I started going to Alliance while I still lived in Marietta 3-1/2 years ago. When I moved to Cartersville I was very happy to see they had a clinic here. I had read reviews of Dr. Gale from when he was in Marietta (I was established with a different doctor there) and decided he was the one for me! I have not been disappointed. The Cartersville office itself is very good also - usually not long waiting, the staff is courteous and helpful - and knowledgeable. If you need this type of care, this is the place to go.

It was very good. Not a long wait either. The provider I saw was excellent. Nothing but good to say.

She is wonderful comes in the room with a smile on her face that’s one of the things I really like someone who seems like they care about you and your health she asks questions and she takes suggestions from you and I’m not saying this because my late wife was also named Rachel

Mrs Scanlon and staff are very friendly , caring , respectful people that’s not just there for a job . They care about their patients. Great jobs , keep it up

She is an amazing ,kind, and caring doctor..she is very persise and her tone of voice shows that she is confident and concerned about her patients and she takes pride in her work..I recommend her to everyone who needs a great doctor!!

Rachel is a very caring and professional PA. And when giving the cortisone shot in my knee, I barely felt it.

Courteous and punctual. :-)

Very professional and considerate

Erin takes her time to listen to my symptoms. Very thorough. Excellent job!

Good listener

It was my first tag meeting the doctor. He was quite pleasant and seemed to listen to my issues I was satisfied.

Ms.Mara always take the time to explaini everything what is going on with you and she take the time to explain all of your options and she listens to what you think about them all

Caring, informative, knowledgeable. I'm always receiving great advice on ways to treat my many areas of pain. Thanks for everything.! Frank Hall

Just conversation has been fine, he sent my medication into the pharmacy. I am still waiting to get my injection and a nerve blocker. Waiting on approval from my insurance and clearance from my pulmonary doctor. So far he has been fine

Alice Fazekas was very professional, friendly and helpful!

Ms Alice Fazekas is an amazing NP. She listens to my concerns & questions about my care.

They are great drs. I really enjoy there being a patient at the clinic they take good care of me

I was taken to the examination room just a few minutes after my appointment time. My vitals, etc. were reviewed. Dr. Cable discussed results of my previous procedure. Then he identified what the next step is. He sent the prescription for the next step.

Surprisingly, Ms. Fazekas, a pain practicioner, treated me more holistically than any other doctors ever have in recent years. She listened to all my symptoms and all of my feelings. She acknowledged and understood everything I shared. She had a conversation with me. Based on all of that, she discussed an action plan for me, a new medication for me, and a new outlook for me to address my pain. I left the office no longer feeling helpless, but feeling like I had a partner to manage my symptoms.

Very professional and caring about your concerns and your problems just a very nice person overall

Great experience. Wonderful team of doctors and staff that care about my well-being and pain management. They actually care enough to want to find out where the pain derives and want to help heal and get me to a place where I can manage without pain meds and focus on getting back to normal daily functioning. Thank you Dr. Okpareke, I appreciate your help.

I just love this Dr.O address all my issues and he takes care of all of them

Excellent visit

Excellent demeanor

Dr. Linda Thames listened and has a great attitude. She was present in my visit and took what I said into consideration of my care while giving me options about moving forward.

Excellent service. Great staff, made me feel that they cared about me.

Very through answers all questions

I love Dr. Joseph because he’s so honest. He recommended me to a surgeon first to see if I needed something more than what he was recommending just to be on the safe side instead of just barreling through and finding out later that I should have gone to the surgeon first. I so appreciated that. I highly recommend him Also everyone who works at his office is friendly and top notch.

Always happy with visits

This was my first time being seen by Alicia Gray and I must say she is very good. She explained my MRI in a way that left me informed but not terrified. She is super sweet and I highly recommend her ☺️

My appointment was very good. The staff was very friendly and professional.

Called me into exam room on time and medical assistant, Abby was very informative, patient, and answered all of my questions. Dr Gale answered all questions, explained the treatment process in detail. I was very comfortable with the entire process.

I wanted to talk to her about my MRI test but she walked out of the room I thought oh well

Seemed caring about my other issues besides pain

Very, very professional and he also listens, shares his patients concerns. I recommend him to everyone who needs his services.

Miss Torri is very professional and also very personable, great smile and kind heart.

Appreciate his time in reviewing my case and formulating a plan of action. Also appreciate giving me his honest opinion as I really feel I have been given the run around in the past.

Ms Fazekas was kind and courteous. She listened to my concerns and offer solutions.I felt very comfortable asking her questions about my many conditions and was very pleased with how helpful she was.I recommend this practice to all seeking help with their pain. Everyone from the front office to the doctors and Nurse Practitioners to the PA's were all very kind.

5

2

Dr. Oparke was very professional, yet very approachable. He was not condescending. Dr. Oparke was a good listener and asked the right questions. I did not feel rushed and was very satisfied with my appointment. I would recommend him to family and friends.

I was very comfortable with Dr. Masson. He offered many suggestions that might help me with back pain.

Dr. Joseph is new to me as I am to him. I have to say I am impressed with him as he proved yesterday, to be a man of integrity. I would though as that he allows me a few extra minutes during my appointments because I most times have a lot to say

She is very nice listens to your problems and what’s going on with you and I enjoy her bad manners

Always a pleasure with Dr Pallavi Gupta and her medical team. I received a back injection today. From reception at check-in, to procedure prep and setup, to being in the precedure room, the aneathetist and Dr Gupta performing the procedure, I was given excellent care! I highly recommend her and the team for Pain management. Thanks to you and your professional medical team. Tom D.

Very helpful and caring

Great doctor that takes the time out to understand patient's aliments and to apply the best and appropriate treatment The treatment plans that he administers to his patient has proven to help better the quality of life!

They couldn't figure out what problem I had they kept giving me pain pills tons of pain pills and just kept increasing the dosage because I guess they're inadequate of being able to repair or diagnose correctly they overcharge my insurance company because it's Medicare drug testing after every visit charging $385 for each test and then $785 for each visit sometimes they did nothing during the visit but go over my drug list very unprofessional I don't recommend for anyone been going for 2 and 1/2 years with no help absolute horror

My wait time was less then 10 minutes. Alice was quick to address my concerns. Set me up for a much needed epidural.

Very attentive and informative about my problems. Very nice lady.

Thought Ms Thames was awesome. She was very professional and showed compassion which you don’t see a lot of these days. We need more professionals like her in the healthcare field. Thank you

I receive excellent care and would recommend this pain management center to others!!!

AWESOME DR . SHE CARES ABOUT HER PATIENTS! SHE LISTENED AND PROVIDE AS MUCH HELP AS SHE CAN! THE WHOLE TEAM ARE AWESOME!!!!

I rate the little to no wait time to be seen 5. I've suffered with chronic lower back and hip pain for 40 years, but since I started being treated by Dr. Allen Hord, my pain lever has decreased from 9 to 3-0 over the pass 13 years. Dr. Hord and his staff are professionals! They're warm and caring! I highly recommend Dr. Allen Hord at the Alliance Spine and Pain Cencer.

Very relaxiing

Doctor and staff both courteous and kind Very glad my doctor recommended them

Very informative visit, staff very helpful and I would definitely recommend this facility to anyone needing spine care.

My visit with Rachel was positive. I appreciate our discussion and decisions made to enhance my quality of life.

VERY SATISFIED WITH MY CARE THANK YOU.

I like Dr Hord. It’s easy to talk to him and you get the genuine impression he listens and wants to help you feel better.

Kind and very informative

Discussion went well, very attentive and answered all my question

Prompt and courteous. I have finally found a provider who will care for my ongoing, longstanding back pain effectively. Thank you so much.

Mrs. Thames Was very concerned about my health. She went the extra mile to get a document to me. I never came across a DNP that actually read a documents to me; and then clearly explained it to me. She was very warm. Her demeanor Was absolutely breathtaking. I was very pleased to work with Mrs. Thames. Her experience is very long, you can see it in her passion for maintaining good health. And that was my experience with Mrs. Thames. God Bless

She is very nice, helpful with advice beyond medicines or procedures. My wife and I love her and Dr Masson! They give us some releif!

Professional, knowledgeable & personable Listened to my concerns patiently.

My experience in 12/3/25 was very helpful and knowledgeable. The Dr took time to explain the pain that I have been experiences.

Dr. Shah was thorough in his explanations & path moving forward. Answered all my questions in a clear & reassuring manner

Good

Love her always there to help and care about her patients.

Dr Sam is a wonderful doctor I highly recommend her to everyone that are suffering from joint pain neck pain back pain she is very knowledgeable great bedside manners felt very comfortable with her I highly recommend her

She’s awesome. Excellent customer service and listen to you and answer your questions knowledgeable.

PAIN DR REFUSES TO COOPERATE WITH FEDERAL REGULATION TO PROVIDE MEDICAL HISTORY INFO TO MY INS CO IN ORDER TO RECEIVE RX! I was referred to Alliance Spine & Pain, Woodstock GA by my PCP who believes this practice is HELPFUL. As it turns out for over a month I HAVE BEEN DENIED TREATMENT for ungodly PAIN from a history of TBI, CTE, Shingles, PHN, PN, the list is extremely long and complicated. UCLA, STANFORD, SAMARITAN in the West are SUPERIOR and made an exception to FAX my Medical Record in 2 hours! During the initial exam this provider had the MRI of my brain that I could see. When this provider EXAMINED the MRI images she immediately concluded; "It appears you've suffered numerous concussions" which was surprisingly accurate. Then she went on to state; "You're obese and you must exercise a minimum of 30 minutes a day." (I already have an exercise ritual that's conducive with my medical history of multiple brain disorders and conditions.) Shockingly, this provider doesn't feel it's necessary to obtain my medical records necessary for SAFETY and SECURING my HEALTH and WELLNESS. (I religiously sign MEDICAL RECORDS RELEASE REQUESTS.) Yet, this provider has FAILED to REQUEST my Medical Records. I also tried to INCREASE the exercising to EVERYDAY, as instructed by this provider, that caused a FRACTURE my left heel and SHREDDED the entire Foot Pad muscles in both my feet. IF this provider had displayed any interest in my PRIOR MEDICAL conditions that include PN peripheral neuropathy, an agonizingly painful neurological disorder connected with TBI I'd like to imagine she would not have been so denigrating and offensive. After I sustained injuries to my feet my entire neurological system went into 'ALERT' that subsequently 'TRIGGERED' an excruciating FALL onto concrete which required EMERGENCY medical attention. NONE of these TRAUMATIC, PAINFUL circumstances that never would have occurred if this provider followed 'practice' regulations. But, I got the impression this provider isn't genuinely interested in my HEALTH nor WELLNESS. THE REAL TROUBLE STARTED AFTER this provider wrote an Rx for Lido5%. Which, as can be expected, my INS Co, BCBS, FAXED A REQUEST for the provider to complete by submitting additional medical info that's verified by my MEDICAL RECORDS. This REQUEST was aggravating, annoying, and determined to be 'beneath' this provider's expectations. Her MA (med asst) actually stated; "The dr said if additional information is required WE WILL NOT COMPLETE ANY FORMS NOR ANSWER ANY QUESTIONS. IF THE INSURANCE DOESN'T COVER THE RX THEN THE PATIENT WILL HAVE TO PAY OUT OF POCKET." The Ins Co tried to explain they WILL COVER the Rx but, "as required by law" they need 'my doctor' to provide medical history info. EVERY DAY for the last 30 I've been going up the chain with this MASSIVELY HUGE CORPORATION (which, by the way, I discovered has a ROBOT on the cover of their WEBSITE with a logo: "THE FUTURE OF PAIN RELIEF" which is real scary to imagine. MY HUMAN BODY IS A PERFECT CREATION - NOT A MACHINE!! I keep asking over 100+ individuals at this corporation to HELP because her stubborn decision is UNCOOPERATIVE and violates FEDERAL Regulation laws. HOW CAN THEY THINK THEY ARE PROFESSIONAL?! This specific provider is arrogant, CRUEL and is INFLICTING ME WITH UNNECESSARY PAIN! EVEN WORSE, my own Ins Co is totally unqualified to do more than READ SCRIPTS and ENFORCE POLICY with redundant and stagnant bureaucratic processes. ANY medical provider who is capable to PROVOKE PAIN is frightening to consider. For some reason the entire Company is endlessly on AI Voice Messaging. I tried contacting WAYNE BRYANT, Compliance Officer from this corporation and he hasn't returned my call either. Oh, one more ALARMING circumstance, I contacted my PCP who referred me to this 'scary awful' practice and they actually said; "We send all our patients here. Nobody has ever complained or had any trouble with Alliance Spine and Pain. WHAT HAS HAPPENED TO HEALTHCARE IN AMERICA?!?!! How many individuals does this company employ who are either UNQUALIFIED, UNEDUCATED, ARROGANT, CARELESS, CAN'T COMPLETE A SIMPLE TASK, WON'T COMMIT TO 'FOLLOW THRU' LAZY, INSENSITIVE, HARMFUL, DEROGATORY BULLIES who are actually doing nothing except CAUSING MORE HARM than good? Whatever you do, BE CAREFUL! I've found out the HARD WAY this provider is UNTRUSTWORTHY and in alignment with an ideal of 'futuristic' Frankensteins who refuse to treat each patient with equality.

Always attentive to symptoms and seeks solutions .

I’m always delighted to see Mara, as I feel that she is totally professional and up to date on my condition. Plus, she always takes the time to listen to any questions and always manages to answer them!! I plan to continue asking to see her!! Thank you!!!

PAIN DR REFUSES TO COOPERATE WITH FEDERAL REGULATION TO PROVIDE MEDICAL HISTORY INFO TO MY INS CO IN ORDER TO RECEIVE RX! I was referred to Alliance Spine & Pain, Woodstock GA by my PCP who believes this practice is HELPFUL. As it turns out for over a month I HAVE BEEN DENIED TREATMENT for ungodly PAIN from a history of TBI, CTE, Shingles, PHN, PN, the list is extremely long and complicated. UCLA, STANFORD, SAMARITAN in the West are SUPERIOR and made an exception to FAX my Medical Record in 2 hours! During the initial exam this provider had the MRI of my brain that I could see. When this provider EXAMINED the MRI images she immediately concluded; "It appears you've suffered numerous concussions" which was surprisingly accurate. Then she went on to state; "You're obese and you must exercise a minimum of 30 minutes a day." (I already have an exercise ritual that's conducive with my medical history of multiple brain disorders and conditions.) Shockingly, this provider doesn't feel it's necessary to obtain my medical records necessary for SAFETY and SECURING my HEALTH and WELLNESS. (I religiously sign MEDICAL RECORDS RELEASE REQUESTS.) Yet, this provider has FAILED to REQUEST my Medical Records. I also tried to INCREASE the exercising to EVERYDAY, as instructed by this provider, that caused a FRACTURE my left heel and SHREDDED the entire Foot Pad muscles in both my feet. IF this provider had displayed any interest in my PRIOR MEDICAL conditions that include PN peripheral neuropathy, an agonizingly painful neurological disorder connected with TBI I'd like to imagine she would not have been so denigrating and offensive. After I sustained injuries to my feet my entire neurological system went into 'ALERT' that subsequently 'TRIGGERED' an excruciating FALL onto concrete which required EMERGENCY medical attention. NONE of these TRAUMATIC, PAINFUL circumstances that never would have occurred if this provider followed 'practice' regulations. But, I got the impression this provider isn't genuinely interested in my HEALTH nor WELLNESS. THE REAL TROUBLE STARTED AFTER this provider wrote an Rx for Lido5%. Which, as can be expected, my INS Co, BCBS, FAXED A REQUEST for the provider to complete by submitting additional medical info that's verified by my MEDICAL RECORDS. This REQUEST was aggravating, annoying, and determined to be 'beneath' this provider's expectations. Her MA (med asst) actually stated; "The dr said if additional information is required WE WILL NOT COMPLETE ANY FORMS NOR ANSWER ANY QUESTIONS. IF THE INSURANCE DOESN'T COVER THE RX THEN THE PATIENT WILL HAVE TO PAY OUT OF POCKET." The Ins Co tried to explain they WILL COVER the Rx but, "as required by law" they need 'my doctor' to provide medical history info. EVERY DAY for the last 30 I've been going up the chain with this MASSIVELY HUGE CORPORATION (which, by the way, I discovered has a ROBOT on the cover of their WEBSITE with a logo: "THE FUTURE OF PAIN RELIEF" which is real scary to imagine. MY HUMAN BODY IS A PERFECT CREATION - NOT A MACHINE!! I keep asking over 100+ individuals at this corporation to HELP because her stubborn decision is UNCOOPERATIVE and violates FEDERAL Regulation laws. HOW CAN THEY THINK THEY ARE PROFESSIONAL?! This specific provider is arrogant, CRUEL and is INFLICTING ME WITH UNNECESSARY PAIN! EVEN WORSE, my own Ins Co is totally unqualified to do more than READ SCRIPTS and ENFORCE POLICY with redundant and stagnant bureaucratic processes. ANY medical provider who is capable to PROVOKE PAIN is frightening to consider. For some reason the entire Company is endlessly on AI Voice Messaging. I tried contacting WAYNE BRYANT, Compliance Officer from this corporation and he hasn't returned my call either. Oh, one more ALARMING circumstance, I contacted my PCP who referred me to this 'scary awful' practice and they actually said; "We send all our patients here. Nobody has ever complained or had any trouble with Alliance Spine and Pain. WHAT HAS HAPPENED TO HEALTHCARE IN AMERICA?!?!! How many individuals does this company employ who are either UNQUALIFIED, UNEDUCATED, ARROGANT, CARELESS, CAN'T COMPLETE A SIMPLE TASK, WON'T COMMIT TO 'FOLLOW THRU' LAZY, INSENSITIVE, HARMFUL, DEROGATORY BULLIES who are actually doing nothing except CAUSING MORE HARM than good? Whatever you do, BE CAREFUL! I've found out the HARD WAY this provider is UNTRUSTWORTHY and in alignment with an ideal of 'futuristic' Frankensteins who refuse to treat each patient with equality.

Yes I would most definitely tell anyone that needed y’all help to come see you. You do listen and explain things where you understand clearly. You do try and help people that is pain. I would give this clinic 10 plus. Thank you. Douglasvile Office.

Very friendly and helpful Everyone seems to see you as a person and not just a patient. I highly recommend this place.

This office is very caring and listen to your needs and concern

Dr. Sim was very nice, professional, and took time to explain the different aspects of how to treat my particular health condition.

Everything was very good on time and satisfaction of appt.

Cheryl is amazing. Would highly recommend her to anyone who needed help. Keep up the great work. !

I love seeing everyone there and everyone is so nice.

Very good,dealt with pain effectively.

He was very nice and explained everything to me

Next visit I’d like to see dr, o

Excellent information very thorough and explained in layman's terms!

He’s understanding and caring.

Staff is very professional

He listen to my concerns. He provides options about my health care.

Great doctor very caring and patient

Best doctor ever!! Don't know what I would do without him. I would recommend him highly!

Ms. Ashley is always attentive and helpful. She clearly explains issues and treatments. Always look forward to seeing her and her cheerful outlook.

Alice Fazekas, Is very understanding and caring about how I feel. She made me feel welcome and comfortable on the very first visit. I’m grateful to have met her. Thank you Alice

Great experience, much appreciated.

I have seen him on a regular basis for about 3 yrs now and he has always treated me well and is very respectful and courteous.I recommend him to anyone

Ashley is a superstar

Ms Thames was a wonderful and caring. She listens and was very helpful in explaining the best treatment plan for my husband health. Thank you for all you help and information.

I can’t say enough great things about this place. If you’re suffering from chronic pain, this is the place. Staff very friendly yet professional. Really cares about the patients and not their bottom line. Dr. Gale is a treasure and Charmaine is the best.

I recommend this very highly the staff the doctors they treat you with respect and also get the job done when it comes to their patients and if you don’t understand anything, the Dr and the staff are great to explain all things you may be unsure of if I can give this doctors office a 20 star, I would thank you and I greatly appreciate it and when you become a new patient, you will not regret it

I have just one word(AMAZING)

I have been going to Alliance for over three years - both in Marietta and Cartersville. I have always found them to be excellent - both the office staff and the medical staff, especially Dr. Gale, Ashley and Lester. They listen and explain.

She was very personable and warm.

Very friendly, and efficient staff! Dr. Was patient and caring, listened attentively to my concerns

Very kind and patient she really listens to your concern and what might help you get better and ask you how you feel about trying something different that might work for you. I will give her a 10 meaning she is very good and knowledgeable

This was my first meeting with her. She was super kind and listened, showed concern, and understood what I was explaining. She had great energy and was very personable. I wouldn’t mind seeing her again.

I’m a long time patient. I’ve been coming to Escorcia for at least 10 to 15 years and he’s always treated me well! I would highly recommend him!

She is a wonderful doctor and has a Amazing staff

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Addressed all concerns before starting new topics.

Very courteous

Thing we’re just fine Miss Robin is really nice

Very professional.

Prompt and professional service...about 10 minute wait. Both Alice and Janet were personable and courteous. As always, the front office ladies were a delight.

Very organized staff

She's a very understanding and compassionate PA while still being Professional

Dr and staff are great

Ms Ashley is the best she cares about her patients. She listens to you and helps you. I think Ms Ashley is the best

Very professional, listens and caring. I would highly recommend him.

Everything was clear and concise. Professionally done with no long waiting before being seen.

Dr Okpareke actually listens and hears when I express my concerns. He has gone a long way toward keeping me mobile and as near pain free as possible. I would recommend him to anyone.

It's a very caring center.

I have been going to this clinic for over 9 months and nothing has changed they are so nice and professional I am sending everyone i know

She listens well and ask very good questions

Dr. Thames was great professionally ,yet personable. She was very much in tune and aware of my medical history. She asked questions about my medications and reactions to them . I was very impressed with her knowledge of my pain issues.

Dr Grovhowska has been a blessing.

Mrs Mears is very knowledgeable and concerned for her patients. She takes the time to talk to you and makes you feel at ease.

Everyone was very nice and it was nice not to be put on another medicine without doing any test Thank you much

He listened to me and addressed my concerns.

Thorough, efficient, listens to the patient.

Helpful, communicative,professional

Preteens answered all my questions, provided a good analysis and got me in for a cortisone shot some day.

Very pleasant young man professional and sound with recommendation thank you kindly Dr. Arun Joseph

Very fast and friendly

AL Curry, Clinical Pharmacist licensed in GA, FL, NC & OH. PLEASE READ my review before making an appointment to see Dr. David Neckman, 5303 Adams St., Suite C, Covington, GA 30014. He arranged for Dr. Rosenfield on 12.19.24 to remove my Intrathecal pain pump. BSBS told me my co-pay was $275. Alliance Spine & Pain doubled my co-pay to $550. I filed a complaint with Medicare Programs, Appeals Grievances Dept, MailStep : OH0205-A537, 4361 Irvin Simpkins Rd, Mason, OH 450040. They resolved the problem & my co-pay was $275. Dr. Neckman on 7.9.25 installed my Spinal Cord Stimulator. On 8.12.25, I started seeing redness & drainage on the incision. I called Covington he sent me to Putnman General Hospital in Eatonton, GA, for Cultures. After growing Cultures Day 1 to Day 5, there was NO growth. On 8.13.25, Dr. Neckman had me come to the Covington office. He did a GRAM STAIN & AEROBIC BACTERIAL CULTURE, but LabCorp was unable to get the results because Dr Neckman used the wrong type of swab. I saw Dr. Neckman in Conyers on 9.15.25 for an incision check. He said without any lab results that I had an infection from the “film on the battery,” and scheduled an Explant (removal of my Spinal Cord Stimulator) on 9.17.25 in Covington. He E prescribed to my pharmacy Clindamycin 300 mg 2 capsules three times daily. During my surgery on 9.17.25, he did a GRAM STAIN & AEROBIC BACTERIAL lab culture. When I was in recovery, Dr. Neckman asked me what he put me on for pain when he installed my SCS. I was surprised he didn’t refer to his provider notes. I told him Percocet 10/325 mg, but I was too strong, would he consider Norco 5? He said yes, he would E prescribe it to my pharmacy. I asked Kasey Dean, Charge Nurse, Dr. Neckmanto to have E prescribed to my pharmacy the Norco 5. Kasey said he had left the office she sent Dr Neckman a text message. When I got to my pharmacy, the Norco 5 wasn’t there. I called the answering service at 426 PM. I went all night long in excruciating pain. I called the office in Covington the next morning, explained what happened what she said. Dr. Neckman probably left early because he lived in north Atlanta & wanted to get ahead of the traffic. She texted Dr Neckman & he E-prescribed Norco 5 to my pharmacy. In my opinion, Dr. Neckman’s patients come first over his personal life. On 9.22.25, Dr. Neckman E prescribed to my pharmacy Trimethoprim/sulfamethoxazole one tablet twice daily. On 9.23.25, I went on my LabCorp portal to look at GRAM STAIN & AEROBIC BACTERIAL cultures results. It showed Pseudomonas putida & was Resistant, not effective against trimethoprim/sulfamethoxazole. I called Kasey Dean, Charge Nurse in Covington, brought to her attention, she contacted Dr. Neckman & he had me stop taking trimethoprim/sulfamethoxazole. On 9.24.25, I had a follow-up visit with Dr. Neckman after my surgery. He wanted me to see an infectious disease doctor because he said I had a surgical site infection & the Pseudomonas putida had gotten into my bloodstream. Dr. Neckman said the infectious disease doctor would admit me to a hospital & I would be there receiving IV antibiotics for several weeks. Dr. Neckman said for me to buy enough Sodium Chloride 0.9% for 6 months. Dr. Neckman instructed my wife on how to change & clean the incision daily. Dr. Neckman yelled & accused my wife of removing the dressing on the spine. All she did was put an extra piece of tape on because it was trying to come off. On 11.2.25, I sent a message from my portal to Kasey Dean, charge nurse in Covington, asking if Dr. Neckman would consider E-prescribing Noro 5 to my pharmacy. Dr. Neckman said I would have to make an office visit. I refused because it was a 184-mile round trip. Dr Neckman was only interested in receiving his copay of $330. Dr. Neckman discharged me on 11.5.25, saying there was nothing else he could do for me. I asked what I was supposed to do for pain, and he said take what you were taking before you saw me. I found my own Infectious disease doctor on US News World Report for Doctors & I had Dr Neckman’s office send the referral. On 10.9.25, the infectious disease doctor said I had a Pseudomonas putida wound culture positive, probable superficial, wouldn’t be admitted to the hospital; he could treat me as an outpatient. My infectious disease doctor instructed my wife to continue simple wound care daily with loose wound packing with iodophor gauze. He also said the clindamycin was ineffective in treating the Pseudomonas putida that Dr Neckman had me on. On 11.6.25, I had my return visit to see my infectious disease doctor, who said my wife had done a fantastic job changing the dressing & packing with iodophor gauze for her to continue for 2 weeks & stop. The Doctor said he saw no ID-related contraindications to future spinal implants, contradicting what Dr Neckman had said.

From the front desk to the back o.r room an in between you won't find a better caring team of doctors an nurses. Dr neckman an his team are awsome! Been a patient for many years now an im very happy to be free of that excruciating pain I was in. Thank you all at alliance for everything you do.

Dr. Masson has been amazing. He will actually sit there and talk to you and listen to your questions and concerns, instead of rushing you out the door. I have been seeing him for a year now and I have no complaints!

Ms. Mara EHret,PA takes the time to explain everything that is going on with you and make sure you understand

I can bring any of my worries to ZMs Alice Fazekas, my PA, and she gives me her total attention, and wonderful advice. I can trust her with my care , and I always leave the office feeling happy and knowing I can deal with my medical problems.

Ashley is always dedicated and compassionate to my pain regimen. She always been so knowledgeable and supportive to my arthritic body.im lucky to be under her care.

Eleasha is a very compassionate

I would recommend Alliance Spine and Pain to anyone suffering with Pain. The Dr's. are friendly and very helpful and understanding.

I have been a patient for over 10 years and I can tell you that they are very pleasant people who actually take good care of their patients. They even text their patients during the month to make sure that you’re ok and to see if you need anything or if you have any questions about your health issues. I would recommend them to anyone who has back issues

She is a great person and very understanding and sympathetic. She wants to help you with your pain, so be honest. The entire practice is wonderful!

It has been the best every time .

Great

Great doctor. Was very good at listening to you. I can't wait till my next appointment. Because of how great she is.

Have been going this office for over 20 years. Have RA and need their help. And they have been really helpful. I will use them for as long as I have too. Look forward to my appoitment each time. Because they listen to all your needs. And do as much as they can to help you.

Dr. Thames was professional as well as relatable. She understood my reasoning for one of the decisions I made and offered some food for thought regarding a surge of pain & discomfort. I would definitely recommend her. Anad ²

She asked and answered all questions I had. It was a great visit

Really can’t say enough about Dr Kilday and his staff, all were phenomenal, caring, knowledgeable and professional. I truly believe they want to and are going to help me with the back pain I’ve lived with for years. Nice to see there are still medical professionals that put the interest of their patients above anything else.

She was incredibly insightful about my situation! Listened intently to me and responded with care!

Very caring and understanding. Left me with a good impression. Relatable too.

Extremely informative. She spent a lot of time discussing my MRI results concerning my spine and back pain as well as treatment available. Thank you for your help today!

Dr. O is awesome

Dr. Great the medicine in my knee is not working YET. She said it will take a while longer for it to get the results we need. Great discussion she showed concern for my health and I left with an understanding that the procedure is still working.

She seem very concerned about me as a human being not just a patient it was my pleasure meeting her for the very first time.

I had a good experience.

Phillip has always been very attentive. He is always willing to to discuss current issues i.e. recent events that have created pain flares in case he may have a short term solutions to help.

Always friendly and professional!

Very knowledgeable without being overbearing. Personable. Although It was my first visit with Dr. Scanlon, I was comfortable with her attitude and decisions.

He was very professional in his interaction with me about my health concerns.

Very attentive and seems to genuinely care about any concerns I may be having. I appreciate the care I receive with each visit.

I've been trying to get a doctor to listen to me and help me for over a year now, on my first visit he addressed every concern and issue without me pointing them out to him. I would absolutely recommend him to everyone I know! I'm eager to what my future holds and looking forward to it rather then being in fear with pain!

Meeting Dr Joseph was a pleasure. He is kind and very friendly. I’m sure I’ll enjoy having him as my pain care physician. All the staff at the Douglasville location are kind, caring people. It’s a pleasure dealing with everyone there.

NOT A REVIEW I received a phone message today asking me to return the call regarding my appointment on November 18 at 1:00 pm. I have called multiple times but have been unable to speak to anyone. Also tried the Patient Portal. Please have someone call or text my home phone - 770 436 9736 - to let me know if that appointment is still correct. Thank you.

He figured out what was wrong and fixed it. Straight forward and very helpful.

My visit today was extremely pleasant! Dr. Arun Joseph was patient explaining to me my health diagnosis. The staff members were professional, polite, and pleasant to work with. They took the time to go over and explain my health diagnosis with me, and set up a future appointment me. I was very impressed with their patience and professionalism. Yes, I would recommend them to a family member or friend. Great job!

He listened to my concerns and made me feel heard.

Feel at ease comfortable talking to my doctor

Ms . Fazekas was very concerned about my health and ensured I understood the my need to have answers to all the question I proposed.

Great Doctor!!!!

They are very efficient in their process. They take time to answer your questions Never have I had Dr office that treats you as someone special.

Ms. Fazekas is knowledgeable and was very understanding.

Very nice experience today, she ask all the right questions. She took care of my needs. I would recommend others to Alliance

He listened to everything I said and was very calming and thorough in plans to help my pain

I had a great experience with Dr. Epps. He addressed all of my issues and concerns professionally. And provided several options for each of my issues.

Kelly is professional, and does a great job of keeping up with us.

I'm more than pleased and satisfied with everyone I've come in contact with at the practice. I'm especially pleased with Dr. Joseph.

Ms. Fazekas was amazing. I was there for a follow-up to my ablation 30 days ago. I was still in pain and the ablations takes several months to experience the results. My son's wedding was in two days. She checked and it has been several months since I had an epidural and said they would work me in that morning in a couple hours if I wanted them to give me the epidural to help with pain. She absolutely had my best interest at heart and totally listened to what was happening with my challenges. Thank you Ms. Fazekas, Dr. Opareke and the entire staff at Alliance Spine and Pain Center, Douglasville. I am positive working together we are going to get this back of mine under control!

I am very well pleased with this service

Always listening and does what it takes to relieve your pain!!

Charmaine is the best. She cares so much about her patients and she explains everything you need to know about what is going on with your pain. I would highly recommend her to anyone.

He said to go to er for cat scan for tremendous pain in back. I had two fractures that were not picked up by x- rays. Fortunate to have him as my Dr.

Professional, knowledgeable and friendly

My name is AL Curry, and I am a Clinical Pharmacist licensed in GA, FL, NC, and OH. I was a patient of Dr. David Neckman, Pain Medicine at Alliance Spine and Pain, 5303 Adams Street, Suite C, Covington, GA 30014. Before you make an appointment to see Dr. David Neckman, you need to read how he treated me as a patient with severe Lumbar Spine pain. My review is very long, but you need to read it before making an appointment to see Dr. Neckman. On July 9, 2025, Dr. Neckman installed an Abbott Proclaim XR 5 Spinal Cord Stimulator. On August 12, I started seeing redness and pus on the incision. I immediately called his office. I was instructed to go to Putnam General Hospital in Eatonton, GA, for Blood Cultures. No growth was found after 1 day, 2 days, 3 days, 4 days, and 5 days. On 8.13.25, he had me come to his office in Covington for a GRAM STAIN and AEROBIC BACTERIAL CULTURE because of the type of swab that Dr. Neckman used. The two tests were not performed because the type of swab Labcorp received was not suitable for the testing required. On 9.15.25, Dr. Neckman had me come to his office in Conyers so he could look at my incision. He E prescribed to my pharmacy Cleocin 300 mg, take 3 capsules three times daily. He wanted to remove the spinal cord stimulator that day because the battery was exposed, and he assumed, without doing labs, that I had an infection in my bloodstream. He couldn’t remove the SCS because I had eaten. He scheduled my Spinal Cord Stimulator to be removed on 9.17.25 without having any lab work, saying that I had an infection in my bloodstream; he just assumed the infection was there. During my surgery he did these labs: GRAM STAIN, AEROBIC BACTERIAL CULTURE. After my surgery, Dr. Neckman asked me what pain medication he E prescribed to my pharmacy when he installed my SCS I said Percocet 10, but it was too strong. He said he would E prescribe Norco 5 to my Pharmacy. When we got the the pharmacy, he hadn’t E prescribed my Norco 5 and was in excruciating pain all night long. The next morning, I called his office and Dr. Neckman E prescribed it to my pharmacy around 10 AM. Dr. Neckman instructed my wife to change my dressing twice daily and saturate the gauze with Sodium Chloride 0.9% for Irrigation and for me to buy lots of it because I would be on it for 6 months. I bought from Amazon 2000 ml ($31.57) and 1000 ml ($15.50) Sodium Chloride 0.9% for Irrigation for a total of $50.36. He referred me to see an Infectious Disease Doctor in Macon at Piedmont North at my request. I found this doctor. He wanted me to go to Piedmont in Atlanta, but that was a three-hour drive. On 9.22.25, Dr Neckman E prescribed Bactrim DS to my pharmacy Bactrim DS. When I looked at the results of my CULTURES that were done on 9.17.25, the results were reported on 9.23.25. I noticed that the Bactrim DS was Resistant and ineffective against the PSEUDOMONAS PUTIDA. I immediately sent a message through my portal to his nurse after she contacted Dr Neckman. He had me stop taking the Bactrim DS. Dr. Neckman said when I saw the Infectious Disease Doctor, to be prepared to stay in the hospital for several weeks because I would be receiving Intravenous Antibiotics. On 10.9.25, I saw an Infectious Disease Doctor at Piedmont North in Macon, GA. After the doctor examined me, he said I had a SUPERFICAL SKIN INFECTION, that the Pseudomonas wasn’t in my bloodstream, and that he could treat me as an outpatient. The doctor instructed my wife to continue simple wound care, daily loose wound packing with Iodophor gauze. The doctor said that using too much Sodium Chloride 0.9% Irrigation would increase the chance of organisms. He also said I had contact dermatitis. The infectious doctor said the Cleocin was ineffective in treating the Pseudomonas and should have never been prescribed. As a clinical pharmacist, I personally think Dr. Neckman should have referred me to the Infectious Disease Doctor before removing my Spinal Cord Stimulator, and after what I know now, my Spinal Cord Stimulator wouldn’t have had to be removed. It proves to me that Dr. Neckman doesn’t know what he is doing. When I saw Dr. Neckman for my follow-up appointment after the removal of my Spinal Cord Stimulator. I asked him what I was supposed to do for my Lumbar Spine pain. He replied There’s nothing more I can do for you. You will have to take what you were taking previously before you saw me, the Tylenol and Voltaren gel. Now I am stuck with a $690 co-pay. Alliance Spine and Pain Center “mission” statement is to provide interventional pain management with the highest quality of patient care, enabling patients to live fuller, more functional, and fulfilling lives. After seeing Dr. Neckman, now I am in excruciating pain, and my pain level is around a 10; it’s worse than my first appointment with Dr. Neckman. When I sit down for over an hour, I can barely walk. I am in lots of pain when I bend over to brush my teeth or wash my hands. When I stand up, I can hardly straighten up. I didn’t receive the highest quality of patient care, enabling me to live a fuller, more functional, and fulfilling life. Now I have to find another pain management doctor. Before you make an appointment to see Dr David Neckman, just remember what happened to me.

I needed a new procedure for me explained in detail & why I seem to be a good candidate for it. As always, he was easy to understand & listened to me.

The experience was very resourceful, and should be commended! Very nice Staff also! Keep up the Good work!

I am very happy and impressed with this practice, everyone was nice, helpful and knowle

My experience was very good. It’s just that I don’t give too many 5 stars.

Wonderful. Kind to patients.

Great Doctor. If you are having chronic conditions/pain, I tell you from experience that he is the best I have had. Give him a try and you could copy and paste this review. GREAT DOCTOR!!

Very thorough and detailed and answered all my questions.

Very nice visit. All questions answered.

Everyone was professional and friendly. My appointments always take less than one hour and I don't feel rushed. I'm feeling better than I have in years and most of the credit goes to the staff a Alliance Spine and Pain.

Helpful, knowledgeable, and curtiouse. She has been taking care of me for years. I love DR. Gale and his staff. Thank you so much for your care!

Very nice

It has been proven to me time and time again that Alliance/Charmagne exhibits extensive knowledge , experience and professionalism at every turn. I have extensive issues and she consistently gives great advice and shows such concern for my ability to achieve some comfort. Thank you so much Charmaine.

Erin is great! Listens and is knowledgeable and compassionate. Always easy to talk to.

Easy and relaxed encounters with Dr Joseph when meeting

I recently visited Dr. Joseph and was impressed by his attentive and understanding approach. He genuinely listened to my history and respected my previous experiences, opting to continue with successful treatments. His personalized care and willingness to tailor treatments was most helpful! I intend to continue treatment under his care and direction.

Very professional

I really like Dr. Gale n all the staff. They are always so nice. Dr.Gale has helped me a lot n I'm thankful for all he's done. I've told my family n friends about alliance. How great everyone is there.

Dr.was very attentive and knowledgeable about existing symptoms.

Ms. Linda is awesome! She is a great listener and seeks to understand her patients’ symptoms. She also seeks minimal intervention first, so as not to over treat. I will definitely request her again when I need follow up.

Thorough and attentive

Rachel is always pleasant to talk to about issues with my pain. Highly recommend.

Spine pain management systems is the best location. And I have found liberty. No, they're very concerned about your well-being and how you're socialization. Within your lifestyle. Any direction is not dictated. By your pain levels

Very helpful and staff is wonderful

From beginning to end a very positive experience. Everyone was very friendly. The nurse was exceptionally professional in her manner and in her ways. I met the doctor briefly, she was thorough in her intake and explained what the next steps should or could be. I would definitely refer this practice to anyone who asks.

pleasant and informative, very helpful.

Allison listened to me, gave me a differential diagnosis that was a great start. For 3 years at least a dozen doctors at other facilities viewed the same imaging and found nothing. It took a few minutes for Allison individually to spot a big problem that no one else saw. I wholeheartedly recommend Alliance Spine to anyone dealing with chronic pain.

As usual, Melissa was Awesome

Knowledgeable, listens to my concerns, takes appropriate action

Dr. Okpareke is very thorough and kind. He spends time listening to patients and makes plans to alleviate pain.

Have been a patient, since 2017. She with Dr. Stewart have managed to make my back pain manageable, with some days being almost pain free. I pray they both stay on my care plan many more years.

Ms Fazekas was informative and clear with her diagnosis and her instructions. I would agree to seeing her again

Very friendly and helpful. Suggested two options for helping with chronic back pain. A pleasant visit.

Alice was very thorough and she listened to me throughout the visit. We planned my next procedure together too. She is very very nice!

racheal was very punctual and was concerned about my health

Ashley gives excellent care to her patients. She is very knowledgeable, takes the time to address concerns and questions, and is very pleasant and upbeat in her manner.

IT was a very good review

I HAVE TO WAIT A LITTLE LONGER TO SEE Dr Gale but it is worth it He is so caring and really tr to find the problem of your pain He is the best dressed Dr i have ever went too Would recommend him highly

It was a very good experience. Dr. Kilday is a very kind and gentle doctor and he takes the time to listen to you to determine what your problem is. You took the time to show me what he did during the procedure. I would highly recommend Dr. Kilday to anyone

Very friendly, not hurried. Explained past procedure and explanation of possible future symptoms and treatments. Answered all questions. Very personable.

Love dr o and all the office ladies and nurse. They treat you with compassion

Dr Joseph was so kind. Understanding. Listened to what I had to say. Very Caring as well. I would recommend Dr. Rathi Joseph to anyone. Thank You, to all your staff. Michele

Mara was very pleasant with answering my question today and giving me advice for getting procedures in the near future for relief of some of my pain problems Thank you.

Ms. Fazekas was attentitve to my concerns and a pleasant and patient medical provider. I appreciate her expertise.

My care has been excellent. Dr. Okpareke is very thorough and knowledgeable.

TORRE ISA VERY GREAT PERSON AND ALWAYS HAS A GREAT PERSONALITY AND LISTENS TO HER patients

Excellent doctor, good care and dedicates time to his patients

Visit was great. ..

Dr. Joseph was very polite & he spoke clearly for my Mama. (She is hard of hearing, but refuses hearing aids.)

Everyone in this office is very pleasant and easy to talk to. I would recommend they to anyone that is having pain issues.

i like Dr. Robinson. He is easy to talk to and no matter how many questions i have ,he will listen and explain everything. so if your looking for a great Dr. its Dr. Robinson.

Prompt and professional assistance

I was treated previously by a Doctor Who is no Longer with Alliance, but have seen Dr. Alice three times so far and never a bad experience, So far so good she seems kind and Compassionate andI really appreciate the shorter wait times.

It was excellent always is. Very good people. Dr O is the best!!!

Professional, Caring, Always greeted with Smiles from the Staff, I can see why they are so cheerful Dr Joseph is too. Thanks so much for the great help

The doctor listened attentively for my long pain history He explained to me my cause of pain and a plan to assist me I was very pleased with my first visit and awaiting the next encounter The staff was very pleasant

She's a most caring PA

Dr. Erin Key Is a top of the line specialist in , helping people with pain relief. I have been patients for over 12 years at least . She has always , ON top.of the health care. And has helped me stay on top of my medication. In my opinion The care you receive from Dr. Key and her Staff can't be matched by anyone. They are the best at what they do . Hands down

Dr Alice, she seems to care about her patience she was real nice to me and I do appreciate that she was concerned. Thank you Dr Alice

Dr. Hord has been my Pain Management doctor for many many years now and he has done an excellent job. I’m filled with gratitude for his medical knowledge which is extensive. He has kept me comfortable for many years now, and I would highly recommend him to help control nerve pain, and other medical conditions. He is highly recommended by other physicians as well.

Torre is knowledgeable and always very professional. I've never had a bad experience with Alliance.

na

Great

Very good as whit me first time i had her. Like her very much. Edna Cotten

She listen to you and does everything that you need to help you with every thing that you need.

From the first visit to the next it was the worst experience I have had with office staff (and doctor relaying info from the next room). On first visit octor decided after talking a short time that I needed an MRI and My insurance did not approve it. That is not the problem. I had scheduled the MRI and I had scheduled a follow up exam and called the business day prior to see if I should still keep it. The agent at the answering service said she would try to reach someone at office but could not reach them. Assured me someone would call back. No call. I got a reminder on my phone so I went to appointment 25 miles away. When I got there they said they had tried to call me to say it was cancelled that day. No messages. (The only call on my phone from them was when I was already at office). I said I'd still like to talk to doctor about other procedures to help my extensive pain. She put the visit co-pay through then came back to say doctor had no reason to see me until after I got PT. I was upset and asked for that money to be credited back. The office manager was very rude and dismissive. They said they would credit me but 12 days later my calls do not get returned. Calls to call center do not get me a return call. I have just called three times and waited 10 minutes each time to be disconnected. Tiffany was the worst. I will not be returning but I want my money back for the appointment since I did not see the doctor or get any help. I wasted time and a trip. I had better get my co-pay back.

Rachel is always professional and knows her job.

Amazing Doctor.

Explains procedures in lay-man terms and conditions. Shows you your MRI and explains what is happening and why he feels a certain procedure will help you to be more active after the procedure is done. Great bedside manner and calms your mind so you aren’t feeling nervous.

I love The care I get from The Staff at The Douglasville Location, Dr. O is The best!

I’ve been coming here for years and they have always tried whatever they can to try and help with my chronic back pain from multiple failed spinal fusions. They approved me today for a pain pump and medical marijuana to see if these options will help my pain and give me a life back. Highly recommend Dr. Stewart and his team and his PAs Erin and Melissa. They’re all absolutely wonderful. I avoid all doctors hospital doctors because of mistakes they’ve made in my health but I will never leave this team.

My experience with practitioner Trapp was just fine. However, Mr Trapp does not submit electronic prescriptions to my pharmacy. He only uses paper prescriptions. This means I have to make two extra trips to the pharmacy, once to drop off the script, and a second time to pick it up. Since I am using Uber to get around with my hip condition, this takes 2 round trips or 4 Uber rides just for the script. The second extra round trip cost me an extra $35.00 each month. For this reason, I would prefer to keep seeing Dr Malik, as his electronic submissions save me two trips, sometimes even three.

My frist time meeting Dr Joseph just his appearance i could tell he was a good and experienced pain management Dr i hope to continue as one of his patients 10 stars go out to him Ms Winters

Dr.Joseph Truly showed interest into how I was dealing with my pain, were my pain radiating to other parts of my body and related future plans

Always listens to your concerns and comes up with the best plan. I highly recommend.

I’ve been with this practice for just over a year- Brandon is always very friendly and “down to earth” he listens and addresses any concerns that I might have.

Lindsey is always warm and professional. She listens and makes sure I feel comfortable contacting her if there are any issues before my next visit.

Always great and friendly every time. Giving me the best quality of life possible!!

Dr. Okpareke has helped me immensely! He listens carefully and develops a treatment plan for maximum benefit.

Dr Okpareke is an awesome Dr. He takes time and listens. My circumstances are a little different and he always takes that into consideration and always uses careful consideration about what to do. I recommend him and the practice. I have been seeing him for 3 years and wouldn’t want to go anywhere else.

She was very helpful to me and my concerned that I had thank u so much Ms Alice Fazekas for your listing ear

Dr Joseph and his staff are very professional with bed side manor. Answers all questions. If you have chronic pain I would recommend his practice.

Creates appropriate treat plan based on my complaints

Listens and

listens takes appropriate

Lindsey was pleasant and attentive. She is knowledgeable and helpful.

Excellent doctors. Very caring and understanding!

I was strolling through appointment s I happen to see him and I just wanted to make and appointment with him

Was Quite a Fast Visit. I didn't feel like I got my issues heard. The pain I'm experiencing is getting worse, the Sciatica pain in my left cheek is getting harder to deal with. I have ask for something stronger than Tramadol or all the Tylenol and ibuprofen I'm taking

Our experience with your site needs to be looked at because we couldn't even get into it to pay the bill

Had my first consultation with Dr. Kilday today. He was a very good listener and I feel confident he will be able to help alleviate some of the pain that I am experiencing. Looking forward to my first epidural with him.

Very promo & informative. Easy to understand procedures.

Quick service. Easily understood.

I was seen and taken care of promptly. As stated previously Dr Okparke is friendly along with all the staff.

He great dr he released the pain from my neck and arms and back Thank you to all the staff great office

Alice is very easy to talk to. She listened to my complaints with patience and understanding. It is good to know that someone cares.

Super friendly and professional staff. Dr Okpareke was very friendly and knowledgeable. He spent a great deal of time discussing my health and history and discovered where we should start our efforts to decrease my pain. This was my first visit and after I complete my scheduled MRI, Dr Okpareke will be able to recommend an additional plan of action. Thanks and see you soon. Frank Hall

Very profession nice

I definitely recommend Torre Massey with Alliance Spine. She is very knowledgeable and helpful/caring.

I just met Dr Joseph today and he preformed a knee injection on me very gentle and hands on Alliance Spine and Pain Center has the best Surgeons of any Pain Center out here Sincerely RoxanneWinters

Dr Joseph was very patient and professional. More importantly, he listened.

Very knowable kind and careing

Ms. Chapel is a professional in every sense of the word. She explains things very well and is most interested in her patients well-being Would recommend her in a skinny heartbeat!

This PA is very skilled and explains things well.

Everyone was very nice and new what they knew what they were doing

Dr.Opareke is a very knowledgeable doctor of pain management. I’ve found him to be kind and concerned about my situation. He explained treatments to me very well. I’m very grateful to him and the entire staff at the Douglasville location where I go. The whole staff is just great!

Kind, considerate, professional, and great bedside manner. She listens to your concerns and does her best to resolve any issues you might have.

Dr. Hord is a excellent physician. He listens, explains issues in non technical manner. I have severe back and neck pain due to a significant amount of "hardware" in my back and neck. Dr. Hord has successfully helped me control severe pain and that has allowed me to have a somewhat normal life

Very professional, caring employers

Dr. Mark Stewart is the most caring and professional doctor anyone could have and he is always right - He does everything with EXCELLENCE !

Very professional

Gena was very good she listened to me and directed the right direction for the Doctor

Dr Kilday is a great doctor and is helping me with my pain.

Always helpful and tried everything within their means to help me.

Dr. Okpareke, always has time to answer my.

September 17, 2025. Review for the Surgical Team at Alliance Spine and Pain, 5303 Adams Street, Suite C, Covington, GA 30014 I have the highest degree of respect and admiration for the Surgical team that includes Samantha, CRNA, Kasey, RN, Deanna, RN, Carrie, RN, and Anna, CCMA, including Kristy Crowe, CNA. These nurses genuinely care about their patients & are always ready to answer questions when you need assistance. Again, they have outperformed their responsibilities and duties just like they did on December 19, 2024, when Dr. Rosenfield removed my Intrathecal pain pump, and on July 9, when my Spinal Cord Stimulator was implanted, and on Sept 17, 2025, when it was removed. They worked as a team, prepping me for pre-op and post-op. This group of professional nurses all work as a team. I especially want to praise Kasey, RN, because Kasey called me the day after the Explant of my SCS to see how I was doing. I also sent numerous messages through my portal asking medical questions, and Kasey, RN, promptly called me back, even when she was busy working pre-op and post-op caring for other patients. This team of nurses, especially Kasey, has excellent communication and customer service skills, and they are an asset to Alliance Spine and Pain. Professionally, AL Curry, RPh Clinical Pharmacist licensed in GA, FL, NC, and OH

Love her she’s great

Great person

Erin Key At first I wasn't sure if she was a people person, but after a few visits I realized how amazing she really is, she listens to you, she's very empathetic to your pains. I would give her 10 Stars if I could.

Clinic is very clean the workers are nice and polite answer all your questions in a very respectful and professional way the doctor very friendly and caring of his patients no long wait nice atmosphere surrounding.

This was my first time at Dr.Joseph's office. My visit,from start to finish, was pleasant and professional. The front office staff greeted me and were so very helpful. Once called back to see the doctor, the nurse was just as friendly and helpful as everyone I'd come in contact with thus far. When I finally had the privilege of meeting Dr. Joseph, I was truly pleased. He made me feel at ease as we talked about my condition. I would most definitely recommend this practice.

Very friendly and thorough with things regarding your condition. I look forward to interacting with her again. Her energy is awesome

September 17, 2025. Review for the Surgical Team at Alliance Spine and Pain, 5303 Adams Street, Suite C, Covington, GA 30014 I have the highest degree of respect and admiration for the Surgical team that includes Samantha, CRNA, Kasey, RN, Deanna, RN, Carrie, RN, and Anna, CCMA, including Kristy Crowe, CNA. These nurses genuinely care about their patients & are always ready to answer questions when you need assistance. Again, they have outperformed their responsibilities and duties just like they did on December 19, 2024, when Dr. Rosenfield removed my Intrathecal pain pump, and on July 9, when my Spinal Cord Stimulator was implanted, and on Sept 17, 2025, when it was removed. They worked as a team, prepping me for pre-op and post-op. This group of professional nurses all work as a team. I especially want to praise Kasey, RN, because Kasey called me the day after the Explant of my SCS to see how I was doing. I also sent numerous messages through my portal asking medical questions, and Kasey, RN, promptly called me back, even when she was busy working pre-op and post-op caring for other patients. This team of nurses, especially Kasey, has excellent communication and customer service skills, and they are an asset to Alliance Spine and Pain. Professionally, AL Curry, RPh Clinical Pharmacist licensed in GA, FL, NC, and OH

Professional. Helpful. Personable.

I'm all good. The doctor and everyone else is good to me.

Great staff-personable, friendly, knowledgeable. Had to wait an hour. So do not make appointments for Thursday when there are more doctors there. Nurse PA is fantastic with explaining exactly what is going on in understandable terms. Also explaining options. Dr. Patel is lovely to deal with.

Nhu explained in detail results of CT scan and discussed plans to move forward in my treatment,

My appointment was right on time. The office staff was professional, pleasant, and efficient. Dr. Masson listened attentively. Clearly understood my symptoms. Explained my situation and alternatives in a very understandable way. I was very comfortable with the plan we arrived at.

Always listens to my questions. Responses are always great and I feel very confident that Ashley handles my issues and concerns 100%. This is very important to me and I’ve seen her the majority of the time in the past 7 years as my NP. Keep up the amazing work!!!

Charmaine is great ! Regardless of how I'm feeling when I get there, her caring ways and positive attitude makes me feel great. She is always attentive to me and my medical needs. When at my office visit she conveys that part of the family vibe ,which is very unique in the medical field. She deserves more than 5 stars

Everybody in the office was so gentle, Dr Patel was so professional and clear explanation about everything, the staff so fast to attend and helpful. I really recommend it

Very nice people

Really helpful with pain relief. She answers all my questions. I would recommend them to anyone who needs help with pain relief.

Exceeded expectations

She was very easy to talk to and explained my issues very well . I would recommend her to anyone needing pain and spine care.

Ms. Cheryl is caring and knowledgeable. She puts one at ease, listens and diagnoses and advises in a clear manner.

Finally, we have my pain under control because DR Robinson listen.

Very nice dr and staff they are very friendly,caring and understanding and very helpful to the patient . You don’t have to sit and wait for your appointment , staff is on time.

He listens showed concern and he gave goods news . I am very excited

very good

Very impressed with everyone in this office. I normally see Dr Stewart, but Erin fit me in while he was out. Erin was very knowledgeable and answered every question I had. Thank you Erin!

I travel a very long distance just so I'm able to see Dr.Okpareke he's a very good and dedicated doctor. I would recommend anyone that need a pain management doctor to this practice.

No issues ,caring staff. Will recommend to others for sure .

Dr Epps is caring / knowledgeable great doctor Been a patient for years. My pain is manageable thanks to Dr. Epps.

The doctor as well as the staff showed great patience and willingness to answer any and all questions expressed

Rahul Is very knowledgeable and clearly explained what needed to be done over the next several weeks following the implant of my spinal stimulator. He is a valuable asset to alliance spine and pain center.

Torre was very kind and took extra time to help me schedule the procedures I needed. Dr. Patel is very skilled in his execution of the injections.

I appreciate Miss Kelley.She listens,offers feedback,open for questions and answers.She pays attention to my health problems and works towards a solution.I would recommend Kelley McDowell NP-C to other patients.I am giving her 5-star rating.Sincerely D.Walker

Pleasant and on-time. Great customer service

Mara is amazing and I've been seeing her for a couple of years!! I just saw her yesterday and told her that she is the best PA I've ever seen and I've seen many! Actually, she's better than a lot of doctors I've seen. To put it into perspective, I've had over 20 surgeries and numerous other procedures so I have a lot to compare to. She is extremely intelligent, gracious and especially caring! Her genuine bedside manner is wonderful

Dr Kilday is a very caring, compassionate doctor that listens to my concerns. He’s patient and I feel like I matter.

Excellent patient care.

She’s great

Very friendly environment and Doc is straight forward.

Everyone was really nice and respectful to the patient and Dr Robin Beavers was really sweet very respectful too

Listen to what I had to say and show care

Dr. O.. is very professional. He really cares about his patience. He ask questions. He hears you, when you tell him where it hurts. He does his job to find the best route to go. Thank you for all you do for me, Ms. Murray

This provider is an active listener who trouble shoots the patients pain with suggestions for treatment. I highly recommend her to guide your care and treatments for chronic pain

Alliance alliance pain management is the best place. I've ever been everyone's family atdespair. They get down to the root of your pain problems. And completely. Take care to make great interactions with their patients period

good

Such a pleasant Dr. i felt very at ease with him on my first visit. He was very patient and took the time to explain the procedures he was going to try to give me relief for my back pain. I highly would recommend Dr Kilgay to others.

Dr. Joseph was very personable and explained everything so well. He addressed all my concerns and I look forward to him helping me manage this pain.

All staff was very nice and welling to help me with my issues.

I just love Ms. Cheryl Hord. I look forward to seeing her, she always is so nice. Everyone there is always so nice. It makes me want to come there. And I have told alot of people how nice and professional.

She's in a real good doctor

Dr.Okpareke is a very good doctor he listens to what you are saying everyone is very nice

She aleays listens to ypur needs. as is kind

Takes the time to go over things. Friendly and helpful. Willing to answer questions.

She takes time to listen and explain things if need. Yes I highly recommend her!

Dr. Miller didn't communicate conditions or options with me. She didn't even introduce herself. She proposed a specific procedure that I had done before somewhere else. I told her that this procedure hadn't provided any relief and that my pain was not radiating. She asked me what I wanted to do. I was stunned. I told her that the only thing that I knew of that I wasn't already doing was medication. She told me she doesn't "do medication management." It took a month to get this appointment. I filled out a lot of information and had my medical records transferred from several places and made numerous calls to Alliance to get this appointment only to be told that she doesn't prescribe medicine. So I think I've got it straight. I answer a hundred questions and jump through hoops and wait, in pain, and you neglect to tell me you don't prescribe medicine. I am very disappointed to say the least.

Ms Beavers is always very nice to talk with and she listens very well.

Attentive, concerning, compassionate and respectful

They are wonderful i love everyone at the office. They are always so sweet. I like that they listen to me. I would recommend them to everyone.

Allison was great . She was compassionate and very thorough.

happy the way things worked out.

Standard, very nice personality.

Dr. O figured out what was going on with my back and leg from just looking at my MRI. He is a Awesome Doctor.

I'm satisfied.

Dr. I has amazing bedside manner , tenderness and sincere consideration for his patients. Simply the best

I had a terrific first experience with him I just moved to the area so I was very pleased.

Friendly staff, thorough discussion. Great first visit!

She was very professional , caring and effective in helping me reduce the pain in my lower back. I came away with instruction on effective technics to strengthen my lower back as well. I highly recommend this person!!!

Good

Allison was friendly, knowledgeable, answered my questions and did not rush me! Very good experience!

Very good and I will recommend her to others

I’m very satisfied with her performance I understand what is and can be done for me you see I have been moving from place to place and I could not find any other doctors that I but now I am stable so thanks again so much for her and my primary care doctor also

It good very productive

After two weeks of intense pain and two ER visits with no real relief, I finally saw Dr. Christopher Cable at Alliance Spine and Pain Center. From the very first moment, his professionalism, kindness, and compassion stood out. He listened carefully, took my pain seriously, and managed it thoroughly and effectively. Dr. Cable is incredibly dedicated to his work—patient, thoughtful, and truly caring. His considerate manner alone gave me comfort and hope. I’m deeply grateful not only to him but also to the entire team at Alliance Spine and Pain Center. They were amazing and supportive at every step. Thank you for giving me back a sense of relief and trust in my care.

Ms. Alice is very kind and seems to really care for her patients and wants to get the best treatment to help her patients. I have ask to see Ms. Alice on my next visit. I love Ms. Alice.

Dr Joseph seems to be a good doctor, my first visit with him was promising, I look forward to seeing him again.

September 8, 2025 Time approximately 8:30AM, This was my first time seeing Dr. Joseph at Alliance Spine & Pain Center. Dr. Joseph is new to the Alliance Spine & Pain Center Team/ Staff, Although this was my first time seeing Dr. Joseph I was very impressed with the positive energy that I was receiving from him, he’s young, handsome, full of energy and good vibes and the good Doctor listens, and that’s a great start for this old man. I’m looking forward to receiving care from Dr. Joseph. PS. My wife Angela thinks that he’s handsome as well so we good to go. lol

Very professional and caring. I highly recommend

patient first services

He was very informative and kind!! I enjoyed talking and listening to him. He explained everything about what he was about to do.

Charmaine is the best, listens, and will work hard on providing you with solutions and the best care. Everyone in the office is so nice and welcoming.

These folks are most caring physicians & staff. Kudos to Erin Key who is always there for me & others. Truly loves what she does Big bonus she can deliver trigger points wo hurting …..only helping you. So tender & gentle especially when her patient is in pain