Testimonials

I would recommend Alliance Spine and Pain to anyone suffering with Pain. The Dr's. are friendly and very helpful and understanding.

I have been a patient for over 10 years and I can tell you that they are very pleasant people who actually take good care of their patients. They even text their patients during the month to make sure that you’re ok and to see if you need anything or if you have any questions about your health issues. I would recommend them to anyone who has back issues

She is a great person and very understanding and sympathetic. She wants to help you with your pain, so be honest. The entire practice is wonderful!

It has been the best every time .

Great

Great doctor. Was very good at listening to you. I can't wait till my next appointment. Because of how great she is.

Have been going this office for over 20 years. Have RA and need their help. And they have been really helpful. I will use them for as long as I have too. Look forward to my appoitment each time. Because they listen to all your needs. And do as much as they can to help you.

Dr. Thames was professional as well as relatable. She understood my reasoning for one of the decisions I made and offered some food for thought regarding a surge of pain & discomfort. I would definitely recommend her. Anad ²

She asked and answered all questions I had. It was a great visit

Really can’t say enough about Dr Kilday and his staff, all were phenomenal, caring, knowledgeable and professional. I truly believe they want to and are going to help me with the back pain I’ve lived with for years. Nice to see there are still medical professionals that put the interest of their patients above anything else.

She was incredibly insightful about my situation! Listened intently to me and responded with care!

Very caring and understanding. Left me with a good impression. Relatable too.

Extremely informative. She spent a lot of time discussing my MRI results concerning my spine and back pain as well as treatment available. Thank you for your help today!

Dr. O is awesome

Dr. Great the medicine in my knee is not working YET. She said it will take a while longer for it to get the results we need. Great discussion she showed concern for my health and I left with an understanding that the procedure is still working.

She seem very concerned about me as a human being not just a patient it was my pleasure meeting her for the very first time.

I had a good experience.

Phillip has always been very attentive. He is always willing to to discuss current issues i.e. recent events that have created pain flares in case he may have a short term solutions to help.

Always friendly and professional!

Very knowledgeable without being overbearing. Personable. Although It was my first visit with Dr. Scanlon, I was comfortable with her attitude and decisions.

He was very professional in his interaction with me about my health concerns.

Very attentive and seems to genuinely care about any concerns I may be having. I appreciate the care I receive with each visit.

I've been trying to get a doctor to listen to me and help me for over a year now, on my first visit he addressed every concern and issue without me pointing them out to him. I would absolutely recommend him to everyone I know! I'm eager to what my future holds and looking forward to it rather then being in fear with pain!

Meeting Dr Joseph was a pleasure. He is kind and very friendly. I’m sure I’ll enjoy having him as my pain care physician. All the staff at the Douglasville location are kind, caring people. It’s a pleasure dealing with everyone there.

NOT A REVIEW I received a phone message today asking me to return the call regarding my appointment on November 18 at 1:00 pm. I have called multiple times but have been unable to speak to anyone. Also tried the Patient Portal. Please have someone call or text my home phone - 770 436 9736 - to let me know if that appointment is still correct. Thank you.

He figured out what was wrong and fixed it. Straight forward and very helpful.

My visit today was extremely pleasant! Dr. Arun Joseph was patient explaining to me my health diagnosis. The staff members were professional, polite, and pleasant to work with. They took the time to go over and explain my health diagnosis with me, and set up a future appointment me. I was very impressed with their patience and professionalism. Yes, I would recommend them to a family member or friend. Great job!

He listened to my concerns and made me feel heard.

Feel at ease comfortable talking to my doctor

Ms . Fazekas was very concerned about my health and ensured I understood the my need to have answers to all the question I proposed.

Great Doctor!!!!

They are very efficient in their process. They take time to answer your questions Never have I had Dr office that treats you as someone special.

Ms. Fazekas is knowledgeable and was very understanding.

Very nice experience today, she ask all the right questions. She took care of my needs. I would recommend others to Alliance

He listened to everything I said and was very calming and thorough in plans to help my pain

I had a great experience with Dr. Epps. He addressed all of my issues and concerns professionally. And provided several options for each of my issues.

Kelly is professional, and does a great job of keeping up with us.

I'm more than pleased and satisfied with everyone I've come in contact with at the practice. I'm especially pleased with Dr. Joseph.

Ms. Fazekas was amazing. I was there for a follow-up to my ablation 30 days ago. I was still in pain and the ablations takes several months to experience the results. My son's wedding was in two days. She checked and it has been several months since I had an epidural and said they would work me in that morning in a couple hours if I wanted them to give me the epidural to help with pain. She absolutely had my best interest at heart and totally listened to what was happening with my challenges. Thank you Ms. Fazekas, Dr. Opareke and the entire staff at Alliance Spine and Pain Center, Douglasville. I am positive working together we are going to get this back of mine under control!

I am very well pleased with this service

Always listening and does what it takes to relieve your pain!!

Charmaine is the best. She cares so much about her patients and she explains everything you need to know about what is going on with your pain. I would highly recommend her to anyone.

He said to go to er for cat scan for tremendous pain in back. I had two fractures that were not picked up by x- rays. Fortunate to have him as my Dr.

Professional, knowledgeable and friendly

My name is AL Curry, and I am a Clinical Pharmacist licensed in GA, FL, NC, and OH. I was a patient of Dr. David Neckman, Pain Medicine at Alliance Spine and Pain, 5303 Adams Street, Suite C, Covington, GA 30014. Before you make an appointment to see Dr. David Neckman, you need to read how he treated me as a patient with severe Lumbar Spine pain. My review is very long, but you need to read it before making an appointment to see Dr. Neckman. On July 9, 2025, Dr. Neckman installed an Abbott Proclaim XR 5 Spinal Cord Stimulator. On August 12, I started seeing redness and pus on the incision. I immediately called his office. I was instructed to go to Putnam General Hospital in Eatonton, GA, for Blood Cultures. No growth was found after 1 day, 2 days, 3 days, 4 days, and 5 days. On 8.13.25, he had me come to his office in Covington for a GRAM STAIN and AEROBIC BACTERIAL CULTURE because of the type of swab that Dr. Neckman used. The two tests were not performed because the type of swab Labcorp received was not suitable for the testing required. On 9.15.25, Dr. Neckman had me come to his office in Conyers so he could look at my incision. He E prescribed to my pharmacy Cleocin 300 mg, take 3 capsules three times daily. He wanted to remove the spinal cord stimulator that day because the battery was exposed, and he assumed, without doing labs, that I had an infection in my bloodstream. He couldn’t remove the SCS because I had eaten. He scheduled my Spinal Cord Stimulator to be removed on 9.17.25 without having any lab work, saying that I had an infection in my bloodstream; he just assumed the infection was there. During my surgery he did these labs: GRAM STAIN, AEROBIC BACTERIAL CULTURE. After my surgery, Dr. Neckman asked me what pain medication he E prescribed to my pharmacy when he installed my SCS I said Percocet 10, but it was too strong. He said he would E prescribe Norco 5 to my Pharmacy. When we got the the pharmacy, he hadn’t E prescribed my Norco 5 and was in excruciating pain all night long. The next morning, I called his office and Dr. Neckman E prescribed it to my pharmacy around 10 AM. Dr. Neckman instructed my wife to change my dressing twice daily and saturate the gauze with Sodium Chloride 0.9% for Irrigation and for me to buy lots of it because I would be on it for 6 months. I bought from Amazon 2000 ml ($31.57) and 1000 ml ($15.50) Sodium Chloride 0.9% for Irrigation for a total of $50.36. He referred me to see an Infectious Disease Doctor in Macon at Piedmont North at my request. I found this doctor. He wanted me to go to Piedmont in Atlanta, but that was a three-hour drive. On 9.22.25, Dr Neckman E prescribed Bactrim DS to my pharmacy Bactrim DS. When I looked at the results of my CULTURES that were done on 9.17.25, the results were reported on 9.23.25. I noticed that the Bactrim DS was Resistant and ineffective against the PSEUDOMONAS PUTIDA. I immediately sent a message through my portal to his nurse after she contacted Dr Neckman. He had me stop taking the Bactrim DS. Dr. Neckman said when I saw the Infectious Disease Doctor, to be prepared to stay in the hospital for several weeks because I would be receiving Intravenous Antibiotics. On 10.9.25, I saw an Infectious Disease Doctor at Piedmont North in Macon, GA. After the doctor examined me, he said I had a SUPERFICAL SKIN INFECTION, that the Pseudomonas wasn’t in my bloodstream, and that he could treat me as an outpatient. The doctor instructed my wife to continue simple wound care, daily loose wound packing with Iodophor gauze. The doctor said that using too much Sodium Chloride 0.9% Irrigation would increase the chance of organisms. He also said I had contact dermatitis. The infectious doctor said the Cleocin was ineffective in treating the Pseudomonas and should have never been prescribed. As a clinical pharmacist, I personally think Dr. Neckman should have referred me to the Infectious Disease Doctor before removing my Spinal Cord Stimulator, and after what I know now, my Spinal Cord Stimulator wouldn’t have had to be removed. It proves to me that Dr. Neckman doesn’t know what he is doing. When I saw Dr. Neckman for my follow-up appointment after the removal of my Spinal Cord Stimulator. I asked him what I was supposed to do for my Lumbar Spine pain. He replied There’s nothing more I can do for you. You will have to take what you were taking previously before you saw me, the Tylenol and Voltaren gel. Now I am stuck with a $690 co-pay. Alliance Spine and Pain Center “mission” statement is to provide interventional pain management with the highest quality of patient care, enabling patients to live fuller, more functional, and fulfilling lives. After seeing Dr. Neckman, now I am in excruciating pain, and my pain level is around a 10; it’s worse than my first appointment with Dr. Neckman. When I sit down for over an hour, I can barely walk. I am in lots of pain when I bend over to brush my teeth or wash my hands. When I stand up, I can hardly straighten up. I didn’t receive the highest quality of patient care, enabling me to live a fuller, more functional, and fulfilling life. Now I have to find another pain management doctor. Before you make an appointment to see Dr David Neckman, just remember what happened to me.

I needed a new procedure for me explained in detail & why I seem to be a good candidate for it. As always, he was easy to understand & listened to me.

The experience was very resourceful, and should be commended! Very nice Staff also! Keep up the Good work!

I am very happy and impressed with this practice, everyone was nice, helpful and knowle

My experience was very good. It’s just that I don’t give too many 5 stars.

Wonderful. Kind to patients.

Great Doctor. If you are having chronic conditions/pain, I tell you from experience that he is the best I have had. Give him a try and you could copy and paste this review. GREAT DOCTOR!!

Very thorough and detailed and answered all my questions.

Very nice visit. All questions answered.

Everyone was professional and friendly. My appointments always take less than one hour and I don't feel rushed. I'm feeling better than I have in years and most of the credit goes to the staff a Alliance Spine and Pain.

Helpful, knowledgeable, and curtiouse. She has been taking care of me for years. I love DR. Gale and his staff. Thank you so much for your care!

Very nice

It has been proven to me time and time again that Alliance/Charmagne exhibits extensive knowledge , experience and professionalism at every turn. I have extensive issues and she consistently gives great advice and shows such concern for my ability to achieve some comfort. Thank you so much Charmaine.

Erin is great! Listens and is knowledgeable and compassionate. Always easy to talk to.

Easy and relaxed encounters with Dr Joseph when meeting

I recently visited Dr. Joseph and was impressed by his attentive and understanding approach. He genuinely listened to my history and respected my previous experiences, opting to continue with successful treatments. His personalized care and willingness to tailor treatments was most helpful! I intend to continue treatment under his care and direction.

Very professional

I really like Dr. Gale n all the staff. They are always so nice. Dr.Gale has helped me a lot n I'm thankful for all he's done. I've told my family n friends about alliance. How great everyone is there.

Dr.was very attentive and knowledgeable about existing symptoms.

Ms. Linda is awesome! She is a great listener and seeks to understand her patients’ symptoms. She also seeks minimal intervention first, so as not to over treat. I will definitely request her again when I need follow up.

Thorough and attentive

Rachel is always pleasant to talk to about issues with my pain. Highly recommend.

Spine pain management systems is the best location. And I have found liberty. No, they're very concerned about your well-being and how you're socialization. Within your lifestyle. Any direction is not dictated. By your pain levels

Very helpful and staff is wonderful

From beginning to end a very positive experience. Everyone was very friendly. The nurse was exceptionally professional in her manner and in her ways. I met the doctor briefly, she was thorough in her intake and explained what the next steps should or could be. I would definitely refer this practice to anyone who asks.

pleasant and informative, very helpful.

Allison listened to me, gave me a differential diagnosis that was a great start. For 3 years at least a dozen doctors at other facilities viewed the same imaging and found nothing. It took a few minutes for Allison individually to spot a big problem that no one else saw. I wholeheartedly recommend Alliance Spine to anyone dealing with chronic pain.

As usual, Melissa was Awesome

Knowledgeable, listens to my concerns, takes appropriate action

Dr. Okpareke is very thorough and kind. He spends time listening to patients and makes plans to alleviate pain.

Have been a patient, since 2017. She with Dr. Stewart have managed to make my back pain manageable, with some days being almost pain free. I pray they both stay on my care plan many more years.

Ms Fazekas was informative and clear with her diagnosis and her instructions. I would agree to seeing her again

Very friendly and helpful. Suggested two options for helping with chronic back pain. A pleasant visit.

Alice was very thorough and she listened to me throughout the visit. We planned my next procedure together too. She is very very nice!

racheal was very punctual and was concerned about my health

Ashley gives excellent care to her patients. She is very knowledgeable, takes the time to address concerns and questions, and is very pleasant and upbeat in her manner.

IT was a very good review

I HAVE TO WAIT A LITTLE LONGER TO SEE Dr Gale but it is worth it He is so caring and really tr to find the problem of your pain He is the best dressed Dr i have ever went too Would recommend him highly

It was a very good experience. Dr. Kilday is a very kind and gentle doctor and he takes the time to listen to you to determine what your problem is. You took the time to show me what he did during the procedure. I would highly recommend Dr. Kilday to anyone

Very friendly, not hurried. Explained past procedure and explanation of possible future symptoms and treatments. Answered all questions. Very personable.

Love dr o and all the office ladies and nurse. They treat you with compassion

Dr Joseph was so kind. Understanding. Listened to what I had to say. Very Caring as well. I would recommend Dr. Rathi Joseph to anyone. Thank You, to all your staff. Michele

Mara was very pleasant with answering my question today and giving me advice for getting procedures in the near future for relief of some of my pain problems Thank you.

Ms. Fazekas was attentitve to my concerns and a pleasant and patient medical provider. I appreciate her expertise.

My care has been excellent. Dr. Okpareke is very thorough and knowledgeable.

TORRE ISA VERY GREAT PERSON AND ALWAYS HAS A GREAT PERSONALITY AND LISTENS TO HER patients

Excellent doctor, good care and dedicates time to his patients

Visit was great. ..

Dr. Joseph was very polite & he spoke clearly for my Mama. (She is hard of hearing, but refuses hearing aids.)

Everyone in this office is very pleasant and easy to talk to. I would recommend they to anyone that is having pain issues.

i like Dr. Robinson. He is easy to talk to and no matter how many questions i have ,he will listen and explain everything. so if your looking for a great Dr. its Dr. Robinson.

Prompt and professional assistance

I was treated previously by a Doctor Who is no Longer with Alliance, but have seen Dr. Alice three times so far and never a bad experience, So far so good she seems kind and Compassionate andI really appreciate the shorter wait times.

It was excellent always is. Very good people. Dr O is the best!!!

Professional, Caring, Always greeted with Smiles from the Staff, I can see why they are so cheerful Dr Joseph is too. Thanks so much for the great help

The doctor listened attentively for my long pain history He explained to me my cause of pain and a plan to assist me I was very pleased with my first visit and awaiting the next encounter The staff was very pleasant

She's a most caring PA

Dr. Erin Key Is a top of the line specialist in , helping people with pain relief. I have been patients for over 12 years at least . She has always , ON top.of the health care. And has helped me stay on top of my medication. In my opinion The care you receive from Dr. Key and her Staff can't be matched by anyone. They are the best at what they do . Hands down

Dr Alice, she seems to care about her patience she was real nice to me and I do appreciate that she was concerned. Thank you Dr Alice

Dr. Hord has been my Pain Management doctor for many many years now and he has done an excellent job. I’m filled with gratitude for his medical knowledge which is extensive. He has kept me comfortable for many years now, and I would highly recommend him to help control nerve pain, and other medical conditions. He is highly recommended by other physicians as well.

Torre is knowledgeable and always very professional. I've never had a bad experience with Alliance.

na

Great

Very good as whit me first time i had her. Like her very much. Edna Cotten

She listen to you and does everything that you need to help you with every thing that you need.

From the first visit to the next it was the worst experience I have had with office staff (and doctor relaying info from the next room). On first visit octor decided after talking a short time that I needed an MRI and My insurance did not approve it. That is not the problem. I had scheduled the MRI and I had scheduled a follow up exam and called the business day prior to see if I should still keep it. The agent at the answering service said she would try to reach someone at office but could not reach them. Assured me someone would call back. No call. I got a reminder on my phone so I went to appointment 25 miles away. When I got there they said they had tried to call me to say it was cancelled that day. No messages. (The only call on my phone from them was when I was already at office). I said I'd still like to talk to doctor about other procedures to help my extensive pain. She put the visit co-pay through then came back to say doctor had no reason to see me until after I got PT. I was upset and asked for that money to be credited back. The office manager was very rude and dismissive. They said they would credit me but 12 days later my calls do not get returned. Calls to call center do not get me a return call. I have just called three times and waited 10 minutes each time to be disconnected. Tiffany was the worst. I will not be returning but I want my money back for the appointment since I did not see the doctor or get any help. I wasted time and a trip. I had better get my co-pay back.

Rachel is always professional and knows her job.

Amazing Doctor.

Explains procedures in lay-man terms and conditions. Shows you your MRI and explains what is happening and why he feels a certain procedure will help you to be more active after the procedure is done. Great bedside manner and calms your mind so you aren’t feeling nervous.

I love The care I get from The Staff at The Douglasville Location, Dr. O is The best!

I’ve been coming here for years and they have always tried whatever they can to try and help with my chronic back pain from multiple failed spinal fusions. They approved me today for a pain pump and medical marijuana to see if these options will help my pain and give me a life back. Highly recommend Dr. Stewart and his team and his PAs Erin and Melissa. They’re all absolutely wonderful. I avoid all doctors hospital doctors because of mistakes they’ve made in my health but I will never leave this team.

My experience with practitioner Trapp was just fine. However, Mr Trapp does not submit electronic prescriptions to my pharmacy. He only uses paper prescriptions. This means I have to make two extra trips to the pharmacy, once to drop off the script, and a second time to pick it up. Since I am using Uber to get around with my hip condition, this takes 2 round trips or 4 Uber rides just for the script. The second extra round trip cost me an extra $35.00 each month. For this reason, I would prefer to keep seeing Dr Malik, as his electronic submissions save me two trips, sometimes even three.

My frist time meeting Dr Joseph just his appearance i could tell he was a good and experienced pain management Dr i hope to continue as one of his patients 10 stars go out to him Ms Winters

Dr.Joseph Truly showed interest into how I was dealing with my pain, were my pain radiating to other parts of my body and related future plans

Always listens to your concerns and comes up with the best plan. I highly recommend.

I’ve been with this practice for just over a year- Brandon is always very friendly and “down to earth” he listens and addresses any concerns that I might have.

Lindsey is always warm and professional. She listens and makes sure I feel comfortable contacting her if there are any issues before my next visit.

Always great and friendly every time. Giving me the best quality of life possible!!

Dr. Okpareke has helped me immensely! He listens carefully and develops a treatment plan for maximum benefit.

Dr Okpareke is an awesome Dr. He takes time and listens. My circumstances are a little different and he always takes that into consideration and always uses careful consideration about what to do. I recommend him and the practice. I have been seeing him for 3 years and wouldn’t want to go anywhere else.

She was very helpful to me and my concerned that I had thank u so much Ms Alice Fazekas for your listing ear

Dr Joseph and his staff are very professional with bed side manor. Answers all questions. If you have chronic pain I would recommend his practice.

Creates appropriate treat plan based on my complaints

Listens and

listens takes appropriate

Lindsey was pleasant and attentive. She is knowledgeable and helpful.

Excellent doctors. Very caring and understanding!

I was strolling through appointment s I happen to see him and I just wanted to make and appointment with him

Was Quite a Fast Visit. I didn't feel like I got my issues heard. The pain I'm experiencing is getting worse, the Sciatica pain in my left cheek is getting harder to deal with. I have ask for something stronger than Tramadol or all the Tylenol and ibuprofen I'm taking

Our experience with your site needs to be looked at because we couldn't even get into it to pay the bill

Had my first consultation with Dr. Kilday today. He was a very good listener and I feel confident he will be able to help alleviate some of the pain that I am experiencing. Looking forward to my first epidural with him.

Very promo & informative. Easy to understand procedures.

Quick service. Easily understood.

I was seen and taken care of promptly. As stated previously Dr Okparke is friendly along with all the staff.

He great dr he released the pain from my neck and arms and back Thank you to all the staff great office

Alice is very easy to talk to. She listened to my complaints with patience and understanding. It is good to know that someone cares.

Super friendly and professional staff. Dr Okpareke was very friendly and knowledgeable. He spent a great deal of time discussing my health and history and discovered where we should start our efforts to decrease my pain. This was my first visit and after I complete my scheduled MRI, Dr Okpareke will be able to recommend an additional plan of action. Thanks and see you soon. Frank Hall

Very profession nice

I definitely recommend Torre Massey with Alliance Spine. She is very knowledgeable and helpful/caring.

I just met Dr Joseph today and he preformed a knee injection on me very gentle and hands on Alliance Spine and Pain Center has the best Surgeons of any Pain Center out here Sincerely RoxanneWinters

Dr Joseph was very patient and professional. More importantly, he listened.

Very knowable kind and careing

Ms. Chapel is a professional in every sense of the word. She explains things very well and is most interested in her patients well-being Would recommend her in a skinny heartbeat!

This PA is very skilled and explains things well.

Everyone was very nice and new what they knew what they were doing

Dr.Opareke is a very knowledgeable doctor of pain management. I’ve found him to be kind and concerned about my situation. He explained treatments to me very well. I’m very grateful to him and the entire staff at the Douglasville location where I go. The whole staff is just great!

Kind, considerate, professional, and great bedside manner. She listens to your concerns and does her best to resolve any issues you might have.

Dr. Hord is a excellent physician. He listens, explains issues in non technical manner. I have severe back and neck pain due to a significant amount of "hardware" in my back and neck. Dr. Hord has successfully helped me control severe pain and that has allowed me to have a somewhat normal life

Very professional, caring employers

Dr. Mark Stewart is the most caring and professional doctor anyone could have and he is always right - He does everything with EXCELLENCE !

Very professional

Gena was very good she listened to me and directed the right direction for the Doctor

Dr Kilday is a great doctor and is helping me with my pain.

Always helpful and tried everything within their means to help me.

Dr. Okpareke, always has time to answer my.

September 17, 2025. Review for the Surgical Team at Alliance Spine and Pain, 5303 Adams Street, Suite C, Covington, GA 30014 I have the highest degree of respect and admiration for the Surgical team that includes Samantha, CRNA, Kasey, RN, Deanna, RN, Carrie, RN, and Anna, CCMA, including Kristy Crowe, CNA. These nurses genuinely care about their patients & are always ready to answer questions when you need assistance. Again, they have outperformed their responsibilities and duties just like they did on December 19, 2024, when Dr. Rosenfield removed my Intrathecal pain pump, and on July 9, when my Spinal Cord Stimulator was implanted, and on Sept 17, 2025, when it was removed. They worked as a team, prepping me for pre-op and post-op. This group of professional nurses all work as a team. I especially want to praise Kasey, RN, because Kasey called me the day after the Explant of my SCS to see how I was doing. I also sent numerous messages through my portal asking medical questions, and Kasey, RN, promptly called me back, even when she was busy working pre-op and post-op caring for other patients. This team of nurses, especially Kasey, has excellent communication and customer service skills, and they are an asset to Alliance Spine and Pain. Professionally, AL Curry, RPh Clinical Pharmacist licensed in GA, FL, NC, and OH

Love her she’s great

Great person

Erin Key At first I wasn't sure if she was a people person, but after a few visits I realized how amazing she really is, she listens to you, she's very empathetic to your pains. I would give her 10 Stars if I could.

Clinic is very clean the workers are nice and polite answer all your questions in a very respectful and professional way the doctor very friendly and caring of his patients no long wait nice atmosphere surrounding.

This was my first time at Dr.Joseph's office. My visit,from start to finish, was pleasant and professional. The front office staff greeted me and were so very helpful. Once called back to see the doctor, the nurse was just as friendly and helpful as everyone I'd come in contact with thus far. When I finally had the privilege of meeting Dr. Joseph, I was truly pleased. He made me feel at ease as we talked about my condition. I would most definitely recommend this practice.

Very friendly and thorough with things regarding your condition. I look forward to interacting with her again. Her energy is awesome

September 17, 2025. Review for the Surgical Team at Alliance Spine and Pain, 5303 Adams Street, Suite C, Covington, GA 30014 I have the highest degree of respect and admiration for the Surgical team that includes Samantha, CRNA, Kasey, RN, Deanna, RN, Carrie, RN, and Anna, CCMA, including Kristy Crowe, CNA. These nurses genuinely care about their patients & are always ready to answer questions when you need assistance. Again, they have outperformed their responsibilities and duties just like they did on December 19, 2024, when Dr. Rosenfield removed my Intrathecal pain pump, and on July 9, when my Spinal Cord Stimulator was implanted, and on Sept 17, 2025, when it was removed. They worked as a team, prepping me for pre-op and post-op. This group of professional nurses all work as a team. I especially want to praise Kasey, RN, because Kasey called me the day after the Explant of my SCS to see how I was doing. I also sent numerous messages through my portal asking medical questions, and Kasey, RN, promptly called me back, even when she was busy working pre-op and post-op caring for other patients. This team of nurses, especially Kasey, has excellent communication and customer service skills, and they are an asset to Alliance Spine and Pain. Professionally, AL Curry, RPh Clinical Pharmacist licensed in GA, FL, NC, and OH

Professional. Helpful. Personable.

I'm all good. The doctor and everyone else is good to me.

Great staff-personable, friendly, knowledgeable. Had to wait an hour. So do not make appointments for Thursday when there are more doctors there. Nurse PA is fantastic with explaining exactly what is going on in understandable terms. Also explaining options. Dr. Patel is lovely to deal with.

Nhu explained in detail results of CT scan and discussed plans to move forward in my treatment,

My appointment was right on time. The office staff was professional, pleasant, and efficient. Dr. Masson listened attentively. Clearly understood my symptoms. Explained my situation and alternatives in a very understandable way. I was very comfortable with the plan we arrived at.

Always listens to my questions. Responses are always great and I feel very confident that Ashley handles my issues and concerns 100%. This is very important to me and I’ve seen her the majority of the time in the past 7 years as my NP. Keep up the amazing work!!!

Charmaine is great ! Regardless of how I'm feeling when I get there, her caring ways and positive attitude makes me feel great. She is always attentive to me and my medical needs. When at my office visit she conveys that part of the family vibe ,which is very unique in the medical field. She deserves more than 5 stars

Everybody in the office was so gentle, Dr Patel was so professional and clear explanation about everything, the staff so fast to attend and helpful. I really recommend it

Very nice people

Really helpful with pain relief. She answers all my questions. I would recommend them to anyone who needs help with pain relief.

Exceeded expectations

She was very easy to talk to and explained my issues very well . I would recommend her to anyone needing pain and spine care.

Ms. Cheryl is caring and knowledgeable. She puts one at ease, listens and diagnoses and advises in a clear manner.

Finally, we have my pain under control because DR Robinson listen.

Very nice dr and staff they are very friendly,caring and understanding and very helpful to the patient . You don’t have to sit and wait for your appointment , staff is on time.

He listens showed concern and he gave goods news . I am very excited

very good

Very impressed with everyone in this office. I normally see Dr Stewart, but Erin fit me in while he was out. Erin was very knowledgeable and answered every question I had. Thank you Erin!

I travel a very long distance just so I'm able to see Dr.Okpareke he's a very good and dedicated doctor. I would recommend anyone that need a pain management doctor to this practice.

No issues ,caring staff. Will recommend to others for sure .

Dr Epps is caring / knowledgeable great doctor Been a patient for years. My pain is manageable thanks to Dr. Epps.

The doctor as well as the staff showed great patience and willingness to answer any and all questions expressed

Rahul Is very knowledgeable and clearly explained what needed to be done over the next several weeks following the implant of my spinal stimulator. He is a valuable asset to alliance spine and pain center.

Torre was very kind and took extra time to help me schedule the procedures I needed. Dr. Patel is very skilled in his execution of the injections.

I appreciate Miss Kelley.She listens,offers feedback,open for questions and answers.She pays attention to my health problems and works towards a solution.I would recommend Kelley McDowell NP-C to other patients.I am giving her 5-star rating.Sincerely D.Walker

Pleasant and on-time. Great customer service

Mara is amazing and I've been seeing her for a couple of years!! I just saw her yesterday and told her that she is the best PA I've ever seen and I've seen many! Actually, she's better than a lot of doctors I've seen. To put it into perspective, I've had over 20 surgeries and numerous other procedures so I have a lot to compare to. She is extremely intelligent, gracious and especially caring! Her genuine bedside manner is wonderful

Dr Kilday is a very caring, compassionate doctor that listens to my concerns. He’s patient and I feel like I matter.

Excellent patient care.

She’s great

Very friendly environment and Doc is straight forward.

Everyone was really nice and respectful to the patient and Dr Robin Beavers was really sweet very respectful too

Listen to what I had to say and show care

Dr. O.. is very professional. He really cares about his patience. He ask questions. He hears you, when you tell him where it hurts. He does his job to find the best route to go. Thank you for all you do for me, Ms. Murray

This provider is an active listener who trouble shoots the patients pain with suggestions for treatment. I highly recommend her to guide your care and treatments for chronic pain

Alliance alliance pain management is the best place. I've ever been everyone's family atdespair. They get down to the root of your pain problems. And completely. Take care to make great interactions with their patients period

good

Such a pleasant Dr. i felt very at ease with him on my first visit. He was very patient and took the time to explain the procedures he was going to try to give me relief for my back pain. I highly would recommend Dr Kilgay to others.

Dr. Joseph was very personable and explained everything so well. He addressed all my concerns and I look forward to him helping me manage this pain.

All staff was very nice and welling to help me with my issues.

I just love Ms. Cheryl Hord. I look forward to seeing her, she always is so nice. Everyone there is always so nice. It makes me want to come there. And I have told alot of people how nice and professional.

She's in a real good doctor

Dr.Okpareke is a very good doctor he listens to what you are saying everyone is very nice

She aleays listens to ypur needs. as is kind

Takes the time to go over things. Friendly and helpful. Willing to answer questions.

She takes time to listen and explain things if need. Yes I highly recommend her!

Dr. Miller didn't communicate conditions or options with me. She didn't even introduce herself. She proposed a specific procedure that I had done before somewhere else. I told her that this procedure hadn't provided any relief and that my pain was not radiating. She asked me what I wanted to do. I was stunned. I told her that the only thing that I knew of that I wasn't already doing was medication. She told me she doesn't "do medication management." It took a month to get this appointment. I filled out a lot of information and had my medical records transferred from several places and made numerous calls to Alliance to get this appointment only to be told that she doesn't prescribe medicine. So I think I've got it straight. I answer a hundred questions and jump through hoops and wait, in pain, and you neglect to tell me you don't prescribe medicine. I am very disappointed to say the least.

Ms Beavers is always very nice to talk with and she listens very well.

Attentive, concerning, compassionate and respectful

They are wonderful i love everyone at the office. They are always so sweet. I like that they listen to me. I would recommend them to everyone.

Allison was great . She was compassionate and very thorough.

happy the way things worked out.

Standard, very nice personality.

Dr. O figured out what was going on with my back and leg from just looking at my MRI. He is a Awesome Doctor.

I'm satisfied.

Dr. I has amazing bedside manner , tenderness and sincere consideration for his patients. Simply the best

I had a terrific first experience with him I just moved to the area so I was very pleased.

Friendly staff, thorough discussion. Great first visit!

She was very professional , caring and effective in helping me reduce the pain in my lower back. I came away with instruction on effective technics to strengthen my lower back as well. I highly recommend this person!!!

Good

Allison was friendly, knowledgeable, answered my questions and did not rush me! Very good experience!

Very good and I will recommend her to others

I’m very satisfied with her performance I understand what is and can be done for me you see I have been moving from place to place and I could not find any other doctors that I but now I am stable so thanks again so much for her and my primary care doctor also

It good very productive

After two weeks of intense pain and two ER visits with no real relief, I finally saw Dr. Christopher Cable at Alliance Spine and Pain Center. From the very first moment, his professionalism, kindness, and compassion stood out. He listened carefully, took my pain seriously, and managed it thoroughly and effectively. Dr. Cable is incredibly dedicated to his work—patient, thoughtful, and truly caring. His considerate manner alone gave me comfort and hope. I’m deeply grateful not only to him but also to the entire team at Alliance Spine and Pain Center. They were amazing and supportive at every step. Thank you for giving me back a sense of relief and trust in my care.

Ms. Alice is very kind and seems to really care for her patients and wants to get the best treatment to help her patients. I have ask to see Ms. Alice on my next visit. I love Ms. Alice.

Dr Joseph seems to be a good doctor, my first visit with him was promising, I look forward to seeing him again.

September 8, 2025 Time approximately 8:30AM, This was my first time seeing Dr. Joseph at Alliance Spine & Pain Center. Dr. Joseph is new to the Alliance Spine & Pain Center Team/ Staff, Although this was my first time seeing Dr. Joseph I was very impressed with the positive energy that I was receiving from him, he’s young, handsome, full of energy and good vibes and the good Doctor listens, and that’s a great start for this old man. I’m looking forward to receiving care from Dr. Joseph. PS. My wife Angela thinks that he’s handsome as well so we good to go. lol

Very professional and caring. I highly recommend

patient first services

He was very informative and kind!! I enjoyed talking and listening to him. He explained everything about what he was about to do.

Charmaine is the best, listens, and will work hard on providing you with solutions and the best care. Everyone in the office is so nice and welcoming.

These folks are most caring physicians & staff. Kudos to Erin Key who is always there for me & others. Truly loves what she does Big bonus she can deliver trigger points wo hurting …..only helping you. So tender & gentle especially when her patient is in pain

Melissa is the best!

Dr Okpareke is awesome! Although we are trying to figure out some exact issues, he is not giving up and doing everything to relieve my back pain. I was in such pain & he worked me in to get temporary relief until we can get tests done. Definitely dedicated to his patients & profession. The staff & front office are efficient and very personable & professional. I'm definitely with the right professionals to receive the care I need!

Very good

Very friendly, listen to all my concerns, everyone was very helpful

Dr. Okpareke is truly outstanding. He is attentive, pleasant, and courteous. Unlike many doctors who make appointments feel rushed, Dr. Okpareke takes the time to listen carefully and explain everything thoroughly. He is genuinely committed to finding the best solutions for his patients’ care and addressing pain-related issues. Personally, I am very grateful with the care I’ve received from Dr. Okpareke. His dedication to alleviating my chronic pain and his genuine concern for my well-being has made a BIG and MEANINGFUL difference in my journey to living pain-free.

I thought he was very good like him a lot

Rachel is excellent, she is thorough, and (most importantly) she takes the time to listen to my concerns.

I love the way she explains things to me and so kind and understanding

Dr Gayles is the best Doctor I have ever been too!! He is a man of Integrity with such a godly heart and so much compassion towards his patience! He is so knowledgeable,so wisdom- filled!! He is also very patient,not rushing you out to go to his next patient.He wants to help you to enjoy your life! I would recommend him to my family,friends and anyone that is looking for an expert in His field of medicine! He is the best!! God bless you Dr.Gayles! Thank-you,Dionne Cxypoliski

How fortunate to have a Doctor like Mr Epps in our community. My back pain and symptoms have improved with in days of my procedure. I also love the people at the center so helpful and understanding. Your health concerns will be addressed by real professional people. Thank God for the wonderful work they do.

Wonderful practice

I’ve been going to this practice for about four years. There is nobody better. attentive staff. They actually make going to the doctors enjoyable. Eleasha Gray is the best. She always makes sure I’m well taken care of when I go to my procedures. I can’t say enough good things about Eleasha.

Mara is a true professional who exhibits a great deal of empathy. As a result, I feel like I am part of the decision process chosen for my treatment. She does an excellent job of describing the pros and cons of various medications and procedures available for the treatment of my back. I travel frequently and current regulations and laws make it very difficult to have sufficient medication when out of state. Ms. Ehret has always found a way to adjust the timing and quantity of my prescriptions to allow me to travel without worry.

Dr. Kilday spent time explaining options to me and did not try to rush out of the room. It was my first visit and he took the time to review my records and ask questions about my health history. This was the first time I felt like there is positivity in my health!

Brandon is detailed and covers all aspect of my care to assure I have what I need. Thank you Brandon for being there for me.

His manner was very calm and professional. Did a through exam of problem area, and educated me about things I didn't know. Let me vent my frustration about not getting anything but very short term relief from prior procedures from a different clinic. Also after exam, he felt there may be a different area causing the pain. I appreciated his throughness and patience

Dr. Siim was impressive. She listened attentively to everything I had to say and provided some great ideas for managing my pain. I genuinely liked her approach. Thank you!

Dr Gayles, as well as other staff members, were always very patient and professional. Moreover, Dr Gayles was clearly informed on current pain management methods.

Good customer service. Very thorough on checking medication you are taking. Have recommended to friends.

She was amazing and thorough with my medical treatment and plan for my pain management. It was some confusion with my scheduling but they worked with me to get everything figured out for me to proceed with visit.

Very pleasant and concerned dr.

Dr Joseph is very through.

Great listener , who is so kind and SMART! So glad I found him!

Very caring and considerate

She gave me some different choices to consider in relieving far my decisions

Helpful

The staff is so nice and always available to assist you. Erin is knowledgeable and makes you feel comfortable and she listens to you. I highly recommend this practice! The Dr, Physician Assistants and staff, work well together and are there for you.

It was my first time meeting Alice's she seems knowledgeable, attentive and concerned with my current situation.

I was happy to have all of my issues addressed,

Dr.Gayles is genuinely concerned about a patient’s improvement. He checks throughout his prescribed treatment to ensure there is improvement at a satisfying level if not he’s quick to seek resolution. Although he’s a busy guy he’ll always find the time to make sure you’re satisfied with the direction your treatment is going. It is truly a blessing to have this manner of Physician.

Great bedside manner , very through and professional.

My husband used to see Dr. Miller and she gave him the best of care, so when I needed a pain management doctor, I went to Dr. Miller as well. The staff was super friendly and the nurses were wonderful. They listened to all of my concerns and seem to genuinely care. When I saw Dr. Miller, I felt like she listened and understood all of the problems I was having. She sent me for an MRI right away to get things going and when she gets the results, she said she will work on a treatment plan for me. was the first time in a long time I felt heard and I have hope to be a little more pain-free in the future!

Excellent doctor, caring and he make sure that all his patients is well taken care of as well as the staff. I will recommend him most definitely

I am going to miss Dr. Gayles he really seemed to care about his patients. He took time to explain things and make a relevant plan to help you to feel better. May God bless and keep him and his family.

Ms.Melissa is understanding and thoughtful.She takes the time to fully question you about how you are feeling and your needs.She also explains what she thinks is best for you and will make you comfortable. I really appreciate and recommend her and the staff at Alliance Spine and Pain…

Ashley is a great provider and helps me every month

Dr Gayles is one of the best providers I have!

Very well

Dr. Kilday great. He listens to you and explains his concern. I will recommend to anyone.

Alliance spine and pain staff are outstanding! They provided support to me when my VA pain clinic failed. I was able to get in and be seen quickly and get a pain procedure scheduled the next week! I truly appreciate them and what they were able to do

I just recently started going back to Dr, joe. I love that she explained things things about fibromyalgia to me, where other doctors dismiss me. I have been doing the exercises they have give me. Although I am struggling, I am trying. I am looking forward to getting my body to move and help with my back pains. I am looking forward to future treatment, without surgery

I have no complaints

Ok

Charmaine is always punctual, totally listens and gets the job doe

Dr. Okpareke is one of the kindest and most knowledgeable pain management doctors I’ve ever had. The office staff is great. I’m very happy to have them caring for me.

Friendly, courteous and professional

Excellent Excellent Excellent

Very pleasant and timely

Dr. Kildly is a great doctor. This was my first appointment with him and I feel that for first time a doctor listened to me and gives different alternatives for my condition. Thank you.

I love Dr. Shah. He seems very knowledgeable and has an easy communication style. I feel that I am in very capable hands. I couldn’t be more pleased.

I had my first visit to the office. All the staff members were very pleasant and courteous. Dr. Okpareke was so nice and gentle. When I told him about all of my pain, and all of the pain modalities that did not work, he said to me don’t worry I’m not going to give up on you. I thought that was the sweetest thing any physician could say to a patient. So my first experience in the office was very very comforting and pleasant. I would recommend Dr. Okapareke Any time.

I am confident in his ability to treat me.

Dr Cable is Great. I have saw him for 2 years now, and he doesn't just push pills to make you feel better, actually the opposite, he seems very understanding and cares about fixing the actual problem, I had my first ablation last year and am scheduled again in 2 weeks for another, I had went so long with pain before the first one and actually after I felt better and could do some things I enjoyed, hopefully this time it last longer, but that just depends on my body, but Dr Cable is Great.

Ms Ashley is the best

Attentive to the patient & answers all her questions—as always.:-)

Dr. Okpareke is kind and sensitive to your pain and it's management. He listens to your complaints and skillfully analyzes your ailment and seeks ways to help you become closer to a pain free existence through medication, physical therapy and medical intervention. The Physicians aides and other employees are also quite kind. I have been taken care for my chronic pain by a wonderful team and recommend this group to those who need help .

Excellent in every department. All of the staff was knowledgeable and courteous. It was a good experience.

Everything went well and I'm much grateful thanks to everyone i really appreciate everything and i feel way better than six months ago and again thanks for helping me get well

Dr.Joseph and his team cared about their patient I feel safe and comfortable in their care they are doing a great job with managing my pain thank you

I don't even know where to start, first of all he is the worst doctor ever. This clinic is only after your money and because I have Medicaid I was treated differently. They made my appointment at the same time he was in surgery and when he finally came into the room he was only in there less then 2 mins. He asked me two questions and he was gone. He didn't want to get near me. He sat at the other end of the room. He didn't examine my back or anything. He just pretty much called me a liar and gave patches by the way falls off when I move. I am trying to get transferred to another client that might actually cares but he keeps denying my transfer because he's afraid someone might actually care enough to help me. I have someone looking into his office to see why I was treated so badly. I have a new condition that could cause me pain anywhere from 4-6 weeks but he is denying me care. Please don't waste your time here. They only chooses who's important enough to care for. I requested to see a different doctor and that office pretty much says NO. I just want to get better and he is refusing to make that happy. Don't ever see this doctor. If you go here please asked to see a different doctor. He's the worst. He has decided that of my appointment that someone else life was more important then mine. Every life matters, I have told so many people about him and they told people. Every was surprised about the way he treats his patients. I just asked for a transfer to see a new doctor that cares. He doesn't want anyone treating me and I don't understand it.

Great, explained my condition so that I could understand it.

I like the service I get at alliance pain clinic ,Everyone is very nice and show concern in making a patient welcome.

Dr. Gayle’s and the whole Alliance Spine And Pain Center are all a big caring family to me. Everyone is always so kind and with a smile. Dr. Gayle’s takes the time to listen to you and you don’t feel rushed. He gives you his honest opinion on what’s going to help you. I will always recommend coming to Alliance. I’ve been coming here for years.

I’ve personally had good experience with Dr miller and Gina Toulon. I appreciate how they listen, pain is an elusive experience and they have exercised notable effort trying to help me. I highly recommend working with this group. Sometimes pain just won’t go away but it can be reduced to a point where you can function with a better degree of normality. Gina Toulon and Dr miller are greatly appreciated by this family; they have helped me so much.

Dr. Gayles gives energy that suggests he cares about you as a person and your healing. His staff is very patient. I had a lot of paperwork to submit to varies entities and they helped me each time.

I appreciated Dr Cable taking the time to explain my situation to me clearly. He was both attentive to my concerns and forthcoming about options. Would highly recommend his office. The ladies and gentlemen on his team were professional and very friendly.

Informative, friendly, helpful. She went over my options with physical therapy and medication. She showed concern.

It was great! Hope it works.

I really appreciate it how Dr.Ikenna Okpareke care about my needs I would really like to thank him and the Staff at Alliance pain Spain center

Very efficient never a long wait good listeners. I’ve been using this office. A very long time love Dr. Gray. They’re all very good thank you.

Dr. Opareke is very caring and he is an excellent Dr.

Alliance/Intervention Spine and Pain Clinics have been simply excellent NP Robin Beavers is Simply Excellent and the suppirting staff is simply excellent

Very professional and cortual. Very pleases with his approach to my situati9n!

Always sees me quickly.assistant gets all info first and Lindsey then sees me and handles all my health quickly. She is knowledgeable kind and has a great bedside manner

Wonderful experience. Mara knows the answer to all of my pain issues.

no issues. Dr. okay and his assistant were very thorough and listen to my concerns.

Phillip is the very best. He listens and answers questions. He gives advice if possible. He is wonderful!

Direct and to the point. Felt like he knew his stuff and was very satisfied with the appointment.

Very Good!!

They do a great job there

The staff very nice and the Dr Gayles was very concerned about my problems very nice and he listened to my problems ,this was my first time there and I felt very comfortable there

She is very kind and listened to all my concerns

Very respectful

Would have given lower but staff was professional courteous & helpful for my First-Time Patient Visit. The fist exam appointment was a disappointing one. This Dr Miller came in sat on a high table (may have been Exam table) across the room.Never examined in any way. Diagnosed my condition from across room then sent me to desk to schedule a procedure. Can't get in touch with office. Everytime I called to get specific info, got diferent answers or unclear informatiin

He is very knowledgeable on what he does. He listens to what going on with you and dont interfere with like most doctors do. He takes his time with you. I like that the most it doesn't matter how many time you go he like to know what is going on so he can fix your problem. I was going to a different office and decided to change because of my health, I was hesitating about going to this place because of what ppl say about it. If you read the reviews and if there bad its because they couldn't get the help they wanted and.most.of the time its just to get pain medication. This doctor know what he doing and know if you there just to get medication. I would highly recommend him to anyone out there. So please do not listen to the reviews like I almost did. I am so.glad I came to him.

Very thankful for your help

Dr. Gayles is a very attentive doctor.

Ms Hord is an excellent listener and communicator. Her knowledge and experience manifest with an excellent treatment plan. Highly recommended her

He's Good

From the front reception desk to the nurse that did my work up to Melissa's excellent care to scheduling.....EXCELLENT !!

Miss Robin is the greatest! She will ask questions and stays on top of helping me manage my pain. She makes sure that I’m doing physical therapy. She asks questions about when I’m hurting terribly, and she tells me how to stretch.

Dr Cable is a wonderful Doctor. He listens to what you have to say and he goes from there. We come up with a treatment plan and move forward.

I love this doctor

Dr. Robinson is a pain care specialist who is foremost concerned with my pain issues. He listens to me & takes time talking with me about my pain issues. Also my quality of general health concerns . He cares about me as his patient. I defiantly recommend Dr Robinson as a doctor to help with any pain issues.

Ciera is very thorough and cares about the patient I have really enjoyed being under her care.

Dr. Hord Is very understanding and works with me to help me stop taking oxycodone now that my pain has been abated

There OK

Linda was absolutely TOP NOTCH! Easy to talk to and a great listener with extensive knowledge. Highly recommend Linda!

I Love this office, Dr.Epps has been a great addition to the Conyers location.

Linda took the extra time needed to explained what has been causing some of my pain issues.

Mrs. Bertolli goes out of her way to help me. She’s always been very kind and professional. You and Dr Patel are a great team. I thank my God Jehovah for Dr. Patel several times a day. I had 5 fractures in my back. I had one major back surgery 3/7/24 and probably 15 epidurals. And 8/14/25 next week I’m having a fusion between L3, and L4. The epidurals help me more than anything. Thank you Brandon Jones

Saw Melissa yesterday. I’ve been having a lot of pain lately. She understood my issue, prescribed a different pain management medication that will give me relief until my next procedure and rescheduled me sooner to get it. I really appreciate her professionalism and knowledge. I highly recommend seeing Alliance Spine. I’ve used other practices and didn’t get the relief that I now receive.

Quick and effecient with attention to details. They listen and dig down to the root of the problem.

Always a great experience with staff at Alliance Pain & Spine I am well taken care of …..never have to wait & Always treated with “CARE & RESPECT TRUST

Very informative

My experience was excellent. I got al of my questions answered.

Dr Stewart was very thorough in the interview & exam & I felt very comfortable that his plan will bring me relief. Your staff was very pleasant & professional

Alice is very professional and extremely knowledgeable. She has been very helpful answering me questions open and honestly. I am comfortable with Alice and trust her.

Each visit is always professional, and Dr.Kasan is very knowledgeable and he's also caring about his patients!

They greet you as you come in they check you in less than 5 minutes and you will be called back right away

Ms. Ashley is a TRUSTED medical provider. I don't get treatment on my spine because I don't have some to drive me after sedation. I am unable to handle the pain involved during the procedure. I see Ms. Ashley as often as she requires. Ms. Ashley is awesome. The rest of the staff are Top Shelf as well. I recommend Alliance Spine and Pain to anyone that asks where to receive the best care. Thank you for taking care of me. W.Russell Stone

I have been a patient of Alliance Spine for several years. My condition involves arthritis for which there is no cure. It has been only through Alliance Spine, however, that through shots and medication that I have found relief. I attribute that to the council and recommendations of PA, Rachel Eicher. Her assessment of my condition led to my contact with, now retired, Dr. Bari, who's treatments have provided relief through the years. When other health issues caused medication interaction problems, Rachel was quick to prescribe medications that relieved my pain but were safe to take without interference with medications prescribed by my other doctors. At my last visit, Rachel was attentive to my medication timing issues and mapped out a treatment plan that was taylor to my needs. I appreciate Alliance Spine and the expertise that Rachel Eicher brings to the table. My experience with them has been nothing but stellar.

Great

Very professional and knowledgeable.

This was my first time seeing her, and she comes in the room and didn't even introduce herself

Very good doctor

I have a very positive review. All my concerns were listened to to, and addressed, and I left the office feeling so very happy.

Excellent experience with Dr. C. He spends time with you. Explains everything. Addresses your concerns. Makes recommendations to other doctors if he feels it's warranted. Highly recommend.

Dr Cable listens well and seems sincerely interested in helping me with my chronic back pain.

great!

Extremely disappointed with this practice. I’ve called both their Financial Services department and the Austell clinic multiple times - morning, afternoon, and late in the day - and no one ever answers. It’s incredibly frustrating when you're trying to get clarity on recurring bills. Despite only having three visits, they submitted six separate claims to my insurance, including what appears to be duplicate charges. I was billed for two different drug tests and received charges for services I was told were covered. Each month, I seem to receive a new bill for something else. I’ve already paid some of these through my FSA card and have proof, but there’s no way to reach anyone to get answers. The lack of transparency and inability to speak with a real person is unacceptable. I recommend proceeding with caution, especially when it comes to their billing practices.

Rachel Eicher is great

Having fun

The staff was very nice and so was the Dr too

Excellent

Very good and quick and nice staffing

Very good doctor visit

Robin was very detailed and through in her analysis. She too.the time to ensure that I understood what was going on with my body and what my treatment options were

Awesome provider took the time to listen. I felt heard and understood.

Meeting Dr. Fowler was a pleasant experience. She made sure that I understood what services were being provided based on assessment and annotations. I felt comfortable speaking with her and the office staff. I am looking forward to becoming a patient at the Spinal Center and hopeful of returning to a less painful longevity.

Rachel was very nice and thorough. Very happy with her and Dr Shah.

Pleasant and informative

When I visited Dr. Gale for my first appointment this Spring, he truly listened. Then, he took the time to carefully explain the treatments suggested for my back problems. He has treated my back and knee problems and I am feeling much better. Thank you. Truly, I feel much better. Jane McGuigan

Dr. Escorcia is a very caring and skillful practitioner. He told me at my first visit that he was going to take good care of me, and he has lived up to that. I required spinal injections for excruciating sciatic pain, and I am doing so much better now. It has been quite a long journey. I look forward to complete wellness with Dr. Escorcia's help.

Robin is one of my heroes. I don't know what I would do without her. I have Stage 4 cancer and Robin is truly compassionate and caring. She always wears a smile and makes me feel better even on really hard days. I highly recommend her.

Dr. Masson listened and laid out plan of treatment that sounded good. The staff was very helpful in getting the necessary information collected from my previous pain doctor who was retired. The portal is my only difficulty at this time.

Everyone is so kind, and very helpful.

Dr. Epps is an excellent Pain Management Medical Provider. He listens and studies the patient's case. His treatments of my pain has been excellent. I would recommend highly. Betty Davis-Robinson

Rachel is extremely pleasant and knowledgeable about my back problems. She doesn’t hurry and takes the time to answer my questions.

All of our questions were answered to our satisfaction.

Even though I’m an established patient, this was the first time seeing Linda. She took the time and effort to listen to me and had excellent recommendations for follow on treatment. She is a definite asset to the practice.

Knowledgeable and caring

Ms. Carl is easy to talk to and she listens. I was able to improve a very painful neck problem by following her suggestions. I definitely recommend her.

Great listener, shows concerns about patient issues.

Melissa is a wonderful MD. Always has a smile on her face…..

he was very professional and personable answered all of our questions

He is the most caring doctor I have ever seen. He listens to me and helps every way he knows how. In the past when I would see a doctor and he could not help me, he would take it out on me. Dr. Kilday has never done that to me. I wish we had a million more doctors like him. God Bless him and his family. Anne Hunt I am blessed to have him for my doctor.

Mr. Trapp is very dedicated to the care of patients.

Ms. Mears clearly explained the procedure I was facing and answered my questions in detail. Throughout my experience with Alliance, she has been supportive, compassionate and highly professional I couldn’t ask for a better provider

Dr. Gale remains professional, yet is caring, patient, and answers any questions and concerns that you may have.

Very good experience Linda was Very thorough and answered all Of my questions L. K.

Dr. ROBINSON Was very attentive n concerned about my career n future treatment.

Really nice people from check-in, nurses, PAs, Doctor and check-out. I have no problem giving them a very high rating.

Very good.

Very impressive

She was very good

Professional kind considerate

Great place!!! Treat me well

I was seen by Sierra. My whole visit may have lasted four minutes. She never one time looked at me. She was very very evasive almost offensive. This would drive a lot of patients off across town to another spinal clinic because they are a dime a dozen - if I went to Publix and bought groceries and I was treated as poorly at Publix as I was at alliance today, I would never go back but you see I’m well established there. I feel that they know me. I have good days and bad days. I also feel that the surgical staff is just fantastic. I know I’m going to be helped when I go into that part of your practice, would I recommend your clinic to others?? Probably but I would also warn them getting back to the surgical staff as a days work or a weeks worth or a month worth of hard work and patience. That’s ridiculous.

Ms. Torre goes out of her way to make patients feel secure and well cared for! I always look forward to my appointments with her!

Very informative & helpful.

Very informative and pleasant.

I saw Rachel yesterday after years of seeing only Melissa and Dr. Stewart. It was obvious she had reviewed my file thoroughly and I was VERY pleased with her care and patience. She offered suggestions on a path forward after examining me and asking questions that had not been asked in the past about when my pain was worse-bending toward or backward! Rachel’s a gem!

Linda Thames is an amazing nursing professional, the entire team at Alliance Spine is outstanding. They are all conscientious and dedicated to not only managing my pain but also encouraging me in ways to feel better, and then rejoicing with me when a treatment is successful! I feel safe and well cared for with this group of care givers. Linda is very knowledgeable, efficient and gracious. I look forward to my appointments with the entire group!!

Very knowledgeable and kind.

Thank you so much, Ms Linda. I appreciate all of you. I was embarrassed and y’all made me okay

I always look forward to seeing him . He is conser vative and I feel that he looks after me. His skills are the very best and I trust his care.

My experience with my PA is always good. He always listens if I have a question. He always answers professionally and is concerned for my well-being, which I love.!

Had a epidural on my lower back and it lasted 3 day ... it was $400. I will not be returning nor do I recommend.

I love the way Ms. Key inters to greet you with concern and a smile. Now that's good communication, concerning your health. I know she will continue her working with people be her main concern. I love how you work.Be blessed your hold life.

Knowledgeable, professional and personable. Linda is easy to talk to and has a wealth of knowledge and experience. I love the staff at Alliance Spine!

Dr. Kilday actually listens to your concerns and is extremely thorough with his explanations.

She takes the time to explain what she finds and she works hard to help.

Would recommend

Charmaine Faucher is a very special person in my heart. She has been my the one person I can talk to and she listens and ask the right questions to get to the root of my needs to help me get back to being a wife, mother, and a Mimi to my 6 grandbabies. I couldn't ask for a better person that takes the time to get to know what I need to do to get me back on track. Thanks Charmaine

Dr. Gale has been my Dr. since 2001, I have had 5 back surgeries.Dr. Gale has made it possible for me not to have any more surgeries. He has done epidurals and meds, I had a spinal cord stimulator put in 4 years ago. Easter of this year I was sure I would possibly have to have another surgery but Dr Gale did a nerve block on me and with everything I've been through with my back it is one of the best things I could have done. I have been feeling so much better and able to get around so much better. Dr. Gale is the best Doctor I have to date.

Very good

Great Experience

Dr Malik is a true professional in his field. His treatment is 100 percent effective.

Always a good experience to go to the clinic and get my procedures done.

Charmaine has taken care of me for almost two years. Her medical knowledge and bedside manner are both great. She always takes the time to make sure I understand procedures, medications and the desired outcome. I am 62 years old, I have had countless caregivers, doctors, and PA'S. She really has become my favorite. THANK YOU Charmaine!

Prompt and efficient

The nurses are sweet and friendly,Dr Malik is wonderful

Phillip Trapp is on time, patient, and listens to my concerns. Glad I found him. Brown

I always get great care with Dr. Kelly. She listens and addresses all of my concerns.

My mother had just been released from the hospital and was sent to rehab for therapy. However the pain in her knees made therapy impossible. Dr. Kilday's team was able to squeeze her in for injections in her knees. Those injections made a world of difference!! Her chances of coming home without them were slim. But because of the injections she is doing great in therapy and will be coming home in a week! I cannot praise Dr. Kilday enough!!

You are good people and you try to help people as much as you can with the knowledge you have. I’m glad that I came over there.

Ms. Chapel has always been helpful. She explains tests I have had so that I can understand them. She is willing to help me try something different to relieve my pain.

She is very serious about our health and is very kind in the process.

I love her. She’s always so happy and cheerful. Makes you feel good. I enjoy seeing her.

Dr Sim was empathetic and well versed in my prior history, which was unexpected. She listened, asked appropriate questions then provided thoughtful feedback. I feel as if I am on a path to recovery rather than just enduring the pain.

Ms. Hord is an excellent PA. She if very knowledgeable and excellent communicator. She listens and discusses issue with patients. Explains issues in non technical manner.

Mrs Bertolucci removed 2 zipper closures and she is great. She didn’t rush and answered a few questions.

Phillip is always kind,concerned about my health.

I have called 770-929-9033 four times without being able to talk to someone who can cancel an appointment with Scott Masson. I tried to use the Healow app, but it said I needed a referral from the provider. I’m very disappointed in such poor patient service. If any person actually reads this, please cancel the following appointment: James Valentine, appointment is currently scheduled for July 14 at 12:30 with Dr Scott Masson in Jasper, GA on Church Street. James is in Parkside Rehabilitation Center and cannot physically make this appointment. He suffered respiratory failure twice and had to be revived. He and I deserve better treatment than this! Deborah Valentine Sister-in-law of James Valentine

Ashley is always concerned about my well being. She's great!

It was a pleasure to meet her!

All of my concerns were addressed and treated. I was in and out very quickly. Dr. Joseph was very helpful and I appreciate it.

Very helpful

Dr Mason is the best

Just been seeing Ms.Rachel like twice n we discussed my health concerns with my back n knee problem..Will need more info on stimulator we talked bout @ office..Like her really nice n recommend her to anybody n need for help on your joints...

Ms. Thames seemed very knowledgeable and concerned about my problem. She answered my questions and gave suggestions

A very good and thorough doctor

Caring and personable. He is one of my favorite doctors. He has been extremely pro active in addressing my issues!

Dr.Shah was so easy to talk to about my concerns.

I have been seeing Dr Stewart and his team for quite some time. I love all of them and they always hear me when describing where my pain is. I cannot imagine going anywhere else and I highly recommend anyone going to see Dr Stewart.

Phillip is very kind and considerate

Physician was very professional and offered a good plan for me

Erin Key listens to my health challenges and responds with professional care advice. She makes certain that medications are explained and understood to ensure they are taken appropriately . Awesome bedside manner!

excellent doctor

Very professional takes time to listen and works with you to get to the root of your problems

Robin is wonderful!

She is great and works with me

Very knowledgeable about my condition, covering all options of treatment.

Dr. Masson is always a pleasure to work with and talk to. He listens and is always so helpful with my chronic neck pain. I see him in Canton and his office is lovely , easy check in and so polite. Thank you

A+, would recommend to anyone.

The entire staff at this practice are all professional and caring to each patient. Ms. Massey was pleasantly professional, informative, attentive and concern about me. This was my first time meeting her and I felt at ease. Definitely looking forward to seeing her again.

I been seeing Dr. Cable for years and he is a very good and knowledgeable doctor. I enjoy his staff as well

Dr. Hord took his time, asked a lot of pertinent questions and explained situation thoroughly and in a way I could understand. Then we reviewed different option and zeroed on on what was best for me. I felt as though he prepared well for my visit and therefore very productive.

My experience with Rahul Kasan , PA is always very pleasant. She takes time to answer questions or concerns & explain it very clear.

Professional kind an courteous.

Erin has a passion for her patients she listens and always gives positive ways to help me understand and give great treatment for my pains and concerns. Thanks Erin

I always like seeing Lindsey. She always listens and comes up with the best options for my back issues.

I've been a patient of Dr. Gale's for over 20 years and have no plans to stop even though I live 2+ hours away. He is so gentle when performing an epidural, ablation, or any other treatment. You can't find anyone better.

Thank you for the wonderful and excellent service I received.

I love this practice. Everyone in here are so caring and answer all of your questions. Everyone of the staff are amazing. Thanks for taking care of me and my dad!

Very easy to speak with she makes ýou feel at ease talking with with her and you have a plan to work on leaving the office

She was very caring and listen to my concerns

Alway's very satisfactory, or better. Plenty of give and take on issues at hand! I travel a good distance to benefit from their knowledge.

The staff is outstanding and my PA is great to work with. She understands my needs and goes above and beyond to help me get the most out of my situation.

He is awesome all of Dr. Gail team is great

Dr. Kilda is a fine doctor very friendly and very efficient. I recommended him to anybody.

I really enjoy ms. torre, she listens and is concerned about my health and pain.She is the best!!

I felt like I was heard , and my questions were carefully thought out, and the answers were specific to my needs and concerns. We discussed my options for further treatment and both agreed on what would be the most beneficial and that was scheduled for me successfully

Melissa is always friendly & efficient. Great lady!!

I felt like Dr Shah listened to me and was genuinely interested in helping me get my pain under control

Was blessed with my visit

Wonderful very good very very good

Very good

Excellent listen answer questions and help for realistic goals

Great visit.

Good

Professional, courteous and respectful. If you have back issues, this is by far the best team of Drs and nurses available. They truly care about you as a person. They the latest and best technology available to help with back and neck issues.

Very nice and good bedside manners caring about your health

Good

Very professional and prompt

She asks questions about every part of your life. Any problems at home. How do you get around? Are the meds you are taking allow you to do more things. What are you doing in the form of exercise and therapy? When you leave, you feel like she covered everything

Very pleased with the entire staff!!