Testimonials

Very professional! Not rushed,

Always exceeds expectations

Dr. Okpareke, is the most caring,professional person, also a good listener!

Rachel is very helpful in the management of my pain treatment.

I am felling much better today

A great group of professional staff that greets you with a knife alone and may I help you and Dr o is a very good caring doctor that listens to you and comes up with different things that might help you along the way he don't just pick it for you he disgusting with you so therefore he listens to what you have to say what is really going on and the staff is I have said it's great

I had my first visit with Dr. Neckman, He came in with a very friendly smile and it seems that he saw me and not just the name on the paperwork. He asked the questions I felt needed to be asked and he explained to me what steps we would take in order to get me to a better place.

Mrs Linda Thames is very helpful! She lisren to you and willing to help you! Very helpful I would recommend her to my Family and friends Thank You!

She is always personable, interested, kind and meticulous.

Very productive discussion about physical and financial needs.

ms.charmaine was very knowledgeablea about my pain and I will recommendher to anyone. Greatjob

Dr. O is very nice and personable, he really cares about his patients! I would gladly recommend him to my family and friends!

I felt validated because Dr. Sim and her nurse listened to and addressed my concerns.

Very good dr

Dr. Sim was professional, compassionate and wanting to completely understand my specific problem by being more interested in my personal pain than electronic images.

She is very caring, respectful and professional. She will take her time to listen to your concerns. Again, she also feels your pain as if she is the one going through the pain. I love her for that.

It was my second time meeting him enjoy seeing talking with him very kind and courteous man. I’d recommend him to anyone.

Even when I am in severe pain Ms Massey helps me by talking to me to bring up my morale. I have been seen at this office for a long time and there are many thank you’s I owe to the whole office, but especially to Ms Massey. Thanks for sharing my tears and pain!

0 understanding patience cares about patient

I really liked Linda. She was very easy to talk to. She answered all of my questions. She was knowledgeable, professional and caring. I would definitely recommend you guys to anyone.

Very knowledgeable and caring

Reviews file before interview. Attentive, informative, helpful.

Ms Fazekas is a very knowledgeable PA and has been very helpful in helping me with my medical prolems. She spends the time needed with me to help know my problems and how to deal with those problems.

Dr Cable displayed great care and asked many questions prior to prescriptions and getting me a doctor for a second opinion regarding surgery

Dr Masson is great! He has helped me so much and I referred by brother who was in terrible shape. Dr Masson has been a life changer to both of us!

Excellent. Everything was explained in layman’s terms

Great practice!

Dr. Neckman is so considerate and is always trying to be helpful regarding your pain.

Great

Very professional and in tune with my needs.

Staff is very friendly and helpful. Dr. and nurses listen to your concerns. Dr will go over options with you. Clean facility and spacious rooms. Will recommend to all how need a great pain management company.

Great, I thought he was thorough and very personal.

Nice professional office. Knowledgeable doctor. Feel confident enough to have first procedure to get some pain relief!

Great

Dr was very good explaining my situation. I felt very comfortable speaking with him. I feel he is very Capable and did a great job with my procedure. All the staff were very kind and accommodating.

Kind, delightful, inquisitive on my health concerns , and share excellent feedback and yes I would refer her to someone in need.

I really enjoy seeing Dr, Okpareke M.D. He sits down with you and listens to what you have to say about your pain and he tries his best to give you something to stop the pain Thank you for all you do Dr. Okpareke

Dr. Opareka is the best! He provides the best medical services to address my medical needs. He is Patient friendly and attentive to providing pain relief.

Good people, great doctors who really care about your health. The doctors don't do unnecessary procedures. They really want to help but in a conservative manner.

My experience with all the staff is always professional and courteous. The office is clean and organized. I'm glad to have such a good provider so close to home also.

Staff was very professional.

Very professional, explained everything where I could understand and nice and respectful

Very good!

Mason came in room and treated me like a junky. I have had 3 surgeries,fusions and rods,plates and screws in my back.he had a very cocky attitude and I was too young to have back problems. I’m 46 years old.he thinks he’s better than you and he’s perfect but you’re a loser.he causes depression and pain for people!!!

I was surprised at this health care practice. I came in thinking I was going to be grilled about the pain I was feeling and then would be given passive therapy. That didn’t happen

Staff are/is patient and professional.

Excellent care

They should do what you want them to do not what they want to do I’m the patient

Really love the way you all listen and care about me and others

Dr. Joseph took the time to answer all my questions. Very friendly and knowledgeable.

The 2 new medicines work well as long as I don't have to put anything against my back. Like getting dressed. The constipation is really bad. What could I take to help that. I take One Tylenol 3 in the morning and I take the Nortriptyline at night.

“Dr. Alice” was exercised an abundance of patience with my Mama. Thank you!

ONE WEEK AFTER CONSULTATION AND TREATMENT I AM BACK IN MY GARDEN GETTING THINGS IN SHAPE FOR THE SPRING. DEFINITELY WORTH THE TRIP (2+HRS) FROM MACON

Excellent care!

Always friendly and helpful. Answers all my questions.

Kelly is

Everyone is nice and helpful

Great very knowledgeable listens and works with you to try and solve your problems

Always pleasant, kind and caring. Getting old is not for sissies my mother always says. I have and do highly recommend dr. Hord.

All staff members were very friendly and professional. NP was very caring, She gave me time to express any concerns and she added info that I needed to know.

DR. Thames listens to all my concerns and makes sure I have a good understanding of my present and future treatments. If any medication or procedure is not positive for me, she always suggest alternatives.

Very professional and understanding. He listen to his patients and try to find the best options to solve your problems.

Linda is very knowledgeable and personable. I feel very comfortable sharing my information and listening to her response, suggestions, and recommendations.

Gina is great with me EVERY TIME I see her and takes care of all my issues and concerns I love Gina

She was very thorough

I like and trust him.

Doctors, receptionist, nurses are always helpful, professional and helpful. I'm happy to be a patient in this facility. Keep up the great job

He fixed my issue quickly.

SHE IS GREAT

Wondh

She is a very, very nice lady easy to talk to and understands what you’re going through. I really enjoy seeing her for my appointments. I would recommend her to anybody.

Always helpful and informative

She was able to address my concerns

Ms. Beavers is one of the best providers that I have had to pleasure to meet. She is very attentive, understanding and truly cares about her patient's wellbeing. Ms. Beavers always performs a detailed exam to ensure that I am not having some hidden issue with my hot spots. She also provides educational tools to assist with my pain management and schedule check-in calls after every procedure for updates from me, on my status and pain levels. I truly recommend Ms. Beavers to any individual dealing with chronic pain.

Ms. Alice Fazekas is very nice and listens to what you are saying. No pressure of any kind towards any invasive procedure.

Charmaine is not only professional and compassionate, she's a great listener and goes all out to address my concerns while making me comfortable and adding a very personal touch to the visit

Pleasant and personal as well as the staff

Excellent visit!!!

Very efficient and punctual. To the point and the nurses and assistants are kind and accommodating .

Very satisfying, she along with the staff are awesome

That’s always been a great place to go to alliance and spine. My new doctor he’s great. He understands what’s going on and we’re working on getting back on the right path.

Very good

pleasant

Awesome

Wonderful bedside manner

Prompt and caring. Responds quickly to correspondence. Have been seeing her for a long time now & am very thankful for her care & concern.

Great service

Very understanding with whatever my problems are

Ms Linda is awesome. She spends time with you. She really goes the extra mile. I highly recommend her.

Alliance Spine And Pain Center, Great Staff, Excellent care and treatment. I am a 76 year old Retired US Navy Veteran with spine and lower back issues and Alliance Spine And Pain has kept me moving along, walking pretty much upright not totally pain free but at a level where my quality of life is good, I'm enjoying life and doing most of the things that I enjoy doing. Thank you so much Dr. Joseph and the entire staff at the Douglasville Georgia location. Sincerely Paul Kendrick

Dr. Cable is excellent! He takes time to explain so the patients can make informed decisions. Dr. Cable’s calm demeanor comfort anxious patients like myself when going in for procedures.

I’ve been coming to Alliance Pain Management in Douglasville for the past 3 years! Great experiences staff NP’s PA’s of course my Dr. O. I would like to acknowledge Ms. Thames for her excellence in patient care she definitely has the bedside manner the compassionate & kindest personality you would want to have in your presence especially when you’re dealing in pain! She make sure your concerns & questions are answers are met. She gives you great solutions to try different comforting advice not to over do yourself.. just a great asset to thus faculty! I recommend Ms. Thames to any & all new patients! Thank you!

Beautiful lady and Dr.! Listens to you.

I am happy with her performance and her attitude. She makes her patients well at ease

Doctor Escorcia visit went very well. He explained how my knee procedure would go. I'm excited to get it overwith so I will be able to walk without pain. I didn't realize that there was a procedure like this. I would recommend people to talk with Alliance Spine and Pain center about all their problems with pain. I'm having other issues to deal with also that I will get to later on.

Great Doctor ! Very compassionate and caring.

He is great I have been coming to them since 2010 they are caring and really listen to what’s wrong to help you get better

Linda was terrific! I wish she could be there all the time

Very attentive to my needs.

Linda is a very professional n always very helpful n informative. She answer all my questions in a way that I can understand. Thank Linda

Dr Okparake is kind, thorough and genuinely interested in helping you. He listens, and takes time to fully address and explain issues. I trust him completely

FIVE STARS SPEAK FOR THEMSELVES. LOVE DR O. HE IS THE BEST.

Ms. Linda is the BOMB!!! She brings personality and an atmosphere that is comfortable/relaxed. Her knowledge and willingness to share it on a level the average patient can understand is refreshing. She reaches patients on a personal level and empathizes with them. She is simply a great asset to the office!

Hears everything I am saying about my chronic pain and explores all possibilities for treatment. I truly appreciate the way I am treated.

Very Knowledgeable Dr.The Office staff is also nice and respectful.

MS. Torre Massey MSN FNP-C MS Massey is knowledgeable and thorough. She listens to patient and explains so that you understand. She takes tiime with her patients making them feel comfortable. I recommend her highly to all.

One of the best providers I've experienced in a long time. She is very compassionate knowledgeable and empathetic providers around.

It was wonderful

There are to many word to describe the excellent care I received. Everyone could not have been more helpful. Dr. Okpareke gave my husband the best posable care and concern for us as we are both under his care. His staff and the PA's were well informed on our cases. Thank you to everyone.

They have been really good to me. They take good care of me and listen to me.

A caring doctor.

Very knowledgeable and helpful in answering some of my questions. She showed a sincere interest in my health and pain I have been experiencing.

Great

Great health care

Always so caring. Answer all my questions and give me answers I never thought of. I am so pleased with my care.

Dr. Shah always take the time to listen to his patients. I don’t feel rushed during my visit. He is an amazing provider, and l would recommend him to anyone.

Good service every visit

She is extremely nice but more important she helps you with your pain. I would highly recommend her.

They don’t prescribe medication so no I wouldn’t tell others about this place

i didn’t feel rushed. my Dr was very knowledgeable and friendly

Dr. Joseph is a great guy and you can understand what he says.

They was very friendly, I was well pleased, and I got in and out fast

very good

Ms. Erin is awesome. A great listener. She is easy to talk to and knows her stuff.

Very informative meeting.

Melissa is very attentive and listens to my concerns.

I truly appreciate my office visit with my Doctor O, who consistently takes the time to listen and provide thoughtful, effective solutions to help relieve my back pain. I’m especially grateful for his commitment to managing my pain without the use of opioids, focusing instead on safe and sustainable treatment options. His care, patience, and dedication make a meaningful difference in my quality of life

Dr, Patel is the consummate Doctor. He listens, expresses concern and wants to help his patients..I can recommend Dr. Patel without equivocation! Dr. Steven Gallant

She was very thorough and explained and showed exactly what was wrong and why. She wasn’t rushy and seemed very knowledgeable. I appreciate the time she took with me as a patient.

Very attentive to progress and degreasing of of treatment being used

Great visit as always

Very personable, explains things before he does them and doesn’t make unilateral decisions in your care !!!!

I felt very comfortable with linda. She was knowledgeable about my back problems. We discussed my recent epidural and the relief I got from it. Thank you linda

Meeting with Dr. G is an awesome experience. I have cancer pain and meet with many medical professionals for my problem, some are good some are not that great, however Dr. G is tops in my book. Always listens and gives sage advice. Would recommend her to anyone experiencing chronic pain

Great doctor

A complete waist of a visit Told her I fell and the knee I was having problems with was worse. Never even looked at it Told her my neck was very bad. Never asked me to show her range of motion Never touched me anywhere I indicated pain Had me raise my 2 arms once. Very disappointed!

Alice was kind and she was concerned about my physical health and we discussed my doing physical therapy and the results of doing it.

Great experience.

Hi, Ms Linda was professional and she sat down and talked to me about my problems. Thank you

Dr. Kilday and team have changed my quality of life. He understands his medical area and is able to translate it into something that is easy to understand. My last provider only cared about the required checkboxes. Dr. Kilday and team care about treating my problems and finding solutions to help me live the most normal life possible. The quality of care and service is a life changer.

She very professional and experience. Also she will listen while you are talking about how you feel. But

I was happy with my interaction wit all of ghe associates at Alliance. Ms. Thames was very personable and she explained everything very clearly. She listened to me and gave me great advice.

I enjoyed my visit with Dr. Linda. She’s a great listener

I have been going to them for 14 yrs. Brandon is a very professional and knowledgeable PA. I would definitely recommend him as a provider. The rest of the staff at Aliance from Dr Gupta to the fine ladies working at check in and behind the scenes are wonderful! I can not say enough about how wonderful they operate as a team. If you need their services I would definitely recommend them to your provider to send you too them.

Thank You for all you do

Very positive energy

Dr. Cable is one of the best doctors I have met. Unlike most doctors, he really took time to listen to my story and was open to my opinions. He is compassionate and engaging. He makes you feel heard and that goes a long way for patients. This is one of the rare moments where I felt happy after leaving a doctor appointment. Also, I really loved the nurse I met with and the front desk. Everyone seems to actually care about providing a good experience for patients.

She was very compassionate understanding explained my symptoms I would recommend her to anyone. Thank you so much.

Professional. Listened to my concerns & addressed them satisfactorily. I would highly recommend.

Doctor was very thorough when reviewing my medical history with me. He came up with a plan to manage my pain. He is very nice, seems generally concerned, qualified and professional. He also has a great staff. I am very pleased with the care everyone provided.

Dr O the Miracle worker Got pain see docked o

Dr. Okpareke is very skilled in his procedures. He has helped me manage chronic pain for several years. Thanks to him, I am able to participate in activities important to me.

Very patient and very interested in everything I had felt and had to say

She is very kind and listens. Shes not dismissive and seems to really care.

Empathetic and professional .

A very pleasant experience

I have used this doctor office for a long time. They are all nice and do their job well. Mrs. Linda is a great PA. Look forward to seeing her. And tell her about my health. Vonda Ferguson

Dr. Andrew Kilday was a professional and very concerned about my condition. I would definitely recommend Dr. Kilday

Excellent

Very informative, overall excellent.

I have been going to Charmaine for many many years and have always gotten first class service from her. In my opinion she is as close to a doctor as a PA can be.

Informarative

I love the whole staff!! They are so kind and always make you comfortable. Dr Opareke is the best he makes you at ease during procedures and office visits.

Dr. Miller is the best she listened to me about my pain all the staff is nice Except the Receptionist on the side where you check in to have a procedure this lady is not nice at all something is wrong with her she doesn't want you asking questions she gets upset very very easily something needs to be done about her Attitude. This attitude keep going every time I comes to the office it's only this one person. She doesn't want to talk or needs to talk to the Patience. I feel real degraded as a man. And she's able to talk to me like that . I never once raised my voice. I feel I'm not being heard here . I have spoken to the Supervisor Twice But nothing

I don’t want to sound overly dramatic but this for me was life changing. I am a 64 year old retired hairstylist . I am currently a caregiver for my 93 year old mom who has dementia. Though I had been to several different doctors in Atlanta the was very, very bad. There main concern was, I was a patient seeking drugs. On top of my severe pain and highly sensitive and stressful situation. I was losing hope. Didn’t know how I was gonna continue. This Dr. Andrew Kildare gave me the care that I desperately needed. He was thorough, he explained to me in detail and terms that I could understand. Most importantly he was kind and genuine. He gave me a solution . This is rare . I can’t believe I have found a good pain doctor in these times. I can’t thank you enough Dr Kilday. Now let’s fix this young ladies back !!!!

Great people here. Great service. Very thorough.

Very professional, nice, offers solutions

This Dr. Was amazing. He listened to everything I said and gave his suggestions. He was very knowledgeable about what I had been experiencing. I would definitely recommend him to family and friends.

Excellent people skills, knowledgeable on the subject problem areas. Friendly staff, helpful.

I have no problem with anyone in this office!! They all are very nice and professional at their jobs!!!! Doctor Stewart is a great Doctor! Melissa is very knowledgeable about her profession also!!! I can only thank them both for everything they’ve done for me over the years!!!!!!!

Dr. Joseph was very nice and knowledgeable and showed concern and listened to me.

Dr.Erin is a good doctor. She is concerned about her patients and answers all my questions to best of her knowledge. Easy to talk to. She listens attentively.

Linda Thames is amazing. She took time to listen to each concern and address it. I highly recommend her. I really hope she keeps coming to the Douglasville office.

Mrs. Rachel is a very compassionated and caring person who I'll always rely on her knowledge and expertise in her profession.

Always concerned, delightful and welcoming

I was in a lot of pain of my visit , I was treated very well and had an appointment in hours to rectify my issue. Thanks Rachel for listening being patient and getting me the help I needed.

Dr. Joseph is always prepared with suggestions of what would help you maintain and even lessen the pain level of your suffering. She offers procedures that might help you best but she doesn't tell you what to do. She gives you the information you need to have the most favorable outcome and guides you through what you need to do to reach the best results. Always positive, I would say she is motivational. I trust her knowledge and experience to give me the best care. I will continue to go to this practice because the entire team there is very kind and considerate. whenever you need help they take the time to attend to you.

This is the first time I saw Ms. Thames and she was very helpful. She seemed knowledgeable about my problems and took steps to help me address them.

Ashley is amazing and always helpful

Geno is wonderful. She listens to you and listen to my well. This is his wife answering for him and listens to me when I sit there and you don’t like to answer these surveys but he loves going in there. He loves to talk to you and y’all gave him a lot of relief and I appreciate it. Have a blessed day. I would prefer you to anyone.

Gina is very attentive listens to what you have to say. He’s very fine doctor nurse assistant what I meant to say I really like coming to this office. They seem to really care about how you feel.

I have been in pain but my follow up app wasn't til February. I called Wednesday and they worked me in. Linda was very caring. She did trigger injections. She was very careful with the needle and i feel so much better. The staff is always helpful and kind. They are the whole package.

Linda was pleasant

Nurse Linda was very professional, nice and easy to talk to.

She listens to you and goes over all your options and answers all your questions. She doesn’t rush you.

My experiences are very good. Ms Massey is always friendly and professional. Answers all of my questions. She doesn’t mind you asking questions always attentive and caring.

Everything was great

I would recommend D. Joseph highly she is very pleasant and accurate in her diagnosis, I am very proud to have her as my doctor.

Ashley is very knowledge and has lots of advice - love seeing her - she is the BEST!

Hat’s off to this dr she is the first dr in a year that recognizes my high blood pressure, an she’s trying a different approach to my pain relief.. thank you

Very happy. I'm an older woman who has been through lots. I appreciated that he actually got a game plan going and then put into play on our first visit. The staff was absolutely amazing they were kind and courteous and just as informative.

Listened to everything i had to say and didn't bury me at all

I felt she’s very compassionate and truly cares about her patients and that’s hard to find theses days. Even her nurse Very caring and professional! Highly recommend!

Linda Thames is, in my experience, the most knowledgeable, personable, kind and compassionate provider at Alliance. My mother has probably seen all of the providers here. Ms. Thames took the time to listen, explain and explore different options. The provider she saw last month stood for the 2 minutes she was with us, and didn't even walk into the room. She just stood at the door and it felt like there was no time to talk. All this to say that I wish Ms Thames was a permanent presence at our Douglasville location! She is just the best!

Very friendly, very knowledgeable and easy to work with would recommend him to anyone

Great Communications, all my questions and concerns were answered

Absolutely awesome!! So nice, professional, a treat to see. Best practitioner that I see

I’ve been a Patient at Alliance the past three years had my first visit yesterday with Dr Thames I really really like her a lot and think I will continue to see her. Hope she doesn’t leave the practice anytime soon

I love the care that I received. They help me in everything. Without ASP I don't know. They were the first Dr's to believe my pain. I love them all. Thank you so much. I fell I'm alive because of the love They give me with every visit.

Dr.Stewart is the best l’ve been to in many years. He is very through and l learned more about myself. Has a great personality and cares about his patients. Has a wonderful staff. Can’t wait for him to get me better.

Absolutely awesome! The front office staff are wonderful and ALWAYS pleasant. Dr. Arun fully listened to my concerns and I felt heard! He discussed my options and the approach we would take. I felt like I had a voice in my treatment! That’s Refreshing! I would definitely recommend him!

Dr Joseph is a great doctor, who cares, listens. Recommend his practice to anyone with pain… He gave me relief for the first time in 5 years… Thanks Dr J

Great caring, listening. Great Doctor.

I really like her professionalism when she comes in the room. She always ask how i have been, and asks if i have any new problems.

Great service!

Very friendly, courteous and professional. Would highly recommend to all my family and friends

Ms Alice is amazing. She has been there for me through my healing.. Ms Alice listens to my concerns and help me figure out what's the best step to realize the pain that I'm dealing with.

She was awesome! She listened about my concerns about my Health and well being! It very hard to find Dr.and Staff who really care.

I felt very comfortable speaking with Dr. Patel. I felt I was in good hands. His assistant was also very helpful in making me feel the same way. Thank you.

I’m very thankful to have found a great practice I had to have both knees injected and i didn’t hurt I was amazed Ashley was wonderful!! She is kind and like a friend and will listen to and not hurry you out!! She’s Good with those injections!! And I’m also very blessed to have dr Malik!! They all are very professional but have time to listen and are keeping me out of pain! The office staf are so sweet and very supportive!Thanks to all at Aliance pain and spine!!

Dr listened to my concerns and explained various treatment options for my issue.

Dr Okpareke is the kind of doctor one would hope to have particularly when you have such a difficult problem to define like pain. He listens and actually hears. He’s worked tirelessly to find a way to treat my pain. I highly recommend him.

Everyone is very nice and caring .They all listen to patients and their concerns.

Great

They r really good

Always a wonderful experience extremely helpful very understanding. We’re definitely recommend

Dr Joseph is easy to communicate with and truly seems to be in tune with his patients and their needs. Great listener, very compassionate

I haven’t been with this practice long but I have no complaints, they meet my pain needs and they are accurate and they listen to me concerning my pain, I would recommend them to anyone who needs this type of practice

she is very through answers all questions and alternative soulutions

Great Doctors and staff.

Dr. Cable recognized where my pain was coming from and fixed it

Ms. Linda pulled up all my procedures that I had on my back and I told her of another place in my back that I have pain and she explained to me about that area and said I need injections in that area so I am scheduled for that procedure. Ms. Linda was very kind and caring.

Rachel is very helpful and explains things clearly.

Linda listens, and cares about the situation you are in and tries to find a solution.

Wonderful visit!

Everyone is very caring...

Alice was very friendly, listened to all I needed to say, gave some good recommendations for me to do on a daily basis to help with pain and low impact exercising . I would definitely recommend her.

Good service

Ms. Key impressed me with her knowledge and professionalism. I left my appointment with the feeling she is truly concern with her patients health and well being.

Dr. Ikenna is very kind, knolegible, an d professional. I will recommend him to anybody

Dr. Okpareke really listens to you to help him decide on the best course of action for your pain. He is thoughtful, kind and respectful and he explains things thoroughly. I would recommend him wholeheartedly!

The did a wonderful job

Dr. Okpareke is very nice and knowledgeable of what he does. The staff is very professional and courteous.

Excellent

Melissa and Erin are both great. I normally see Erin but saw Melissa this time and she knew my situation and handled it

Excellent

I would have to say Alliance pain center. They are the best. Their staff is very courteous and I just love their service and a very clean facility.

Great service

This has to have the kindest office staff I have ever seen! Not only them but I saw for the 1st time Ms. Linda Thames, DNP APRN-BC @ Alliance Spine on Chapel Hill road in Douglasville Ga. She has not only the best bedside manner but the knowledge & compassion for you which it shows that she truly cares. I really liked her!

Very friendly people

Dr. Okpareke is a caring, efficient, compassionate, professional. He is determined to get at the root cause of my chronic PHN from Shingles. We have had our challenges, however, he continues to persevere towards a solution.

Great People

I must say that he has the best staff. He’s a very good doctor and I highly recommend this, Dr

Great

Thank you for the visit.

Lots of mistakes led to delays in treatment. Saw me for less than 5 minutes and said he was going to order imaging and get me started on physical therapy, but he never processed the PT referral and ordered the wrong x-rays. Every time I called the office it was days later that they got back to me, then more days until the Dr. corrected it. The charting was incorrect and got flagged by insurance and the imaging center had to follow up to get clarification on the order, which was still wrong days later. They scheduled me for follow up and took my copay then the Dr didn’t see me without the imaging so I took time off from work for nothing. When I finally had my follow up abs received my treatment plan the Dr availability was very limited and they told me I couldn’t have the procedure done at any of the other clinics because it had to be where he saw me last, even though I had attended appointments at multiple locations. No explanation why. That was the final straw I found a new Dr. that same day!

My first visit was awesome really address my concerns. I feel like progress was truly made today.Looking forward to my future visits and believe it will really go great. I truly like Doctor Robinson I feel like he will really get me to a level of comfort

I love Dr Joseph and his staff at DouglasvilleCenter there very kind and helpful no matter what the situation is they take care of it in a timely manner and they listen to ur concerns and address them keep up the good work Ms WINTERS

ma

Everything was great my appointment was swift and good timing Thank you

Good service.

Very knowledgeable and kind this was my second lumbar surgery and they took very good care of me also in a timely manner.

Alliance Spine / Dr Joseph and staff have been awesome to visit. They handled my back issues and always accommodating for follow visits. Highly recommend. I will not go anywhere else.

All staffs are respectful, kind and professional

Friday was my first visit with Linda and it was a very pleasant and informative experience. She was very personable as well as knowledgeable. I wish she was at the Douglasville office permanently.

WAS A GOOD VISIT

Good

My appointment was scheduled with Linda. She was professional and pleasant.. All my issues was answered and I was satisfied

She is kind and caring. She took time to listen and discuss options for relief.

She seems to care and comes up with new ideas for help with pain

Very nice. Answered and explained all my questions and concerns

Linda was Promt , Professional and Nice .. She answered my concerns.. She was A okay

This is the best place for your pain management if you’re like me.

Inspiring

Just love Ashley! She takes time to listen to you and see what all is going on with your health. The assistant, Chloe is amazing also. I have been coming to this practice in different locations for about 20 years and she is the best assistant have ever had. She also takes time to ask what is going on and they both are very caring! Hope they never leave the practice!

Linda was a very knowledgeable PA and answered all my questions. i would refer her to people I know that needs help with pain management.

Ms. Hord is a very intelligent, excellent communicator and listener. Explains issues in terminology that is understandable. Alliance is very lucky to have her on staff

Staff is always friendly and professional

Having severe back shoulder pain Dr.Carlile is so helpful and knowledgeable of her patient’s issues I’d recommend her pain can control you dont let it .Thanks Ashley

She’s Always willing to go the extra mile to help me with my pain and to find a solution the staff are all polite and professional and friendly

I like Dr. O. He is very friendly and straightforward. Everyone at the Douglasville location is pleasant and helpful.

Great experience. She was friendly, competent and I would recommend her.

Very nice personality. She listens to your concerns and doesn't rush you. Wish all my health care providers were just like her.

My experience with Eleasha Gray was wonderful . She listened to me and answered the questions I had and explained to me what was going on and what I needed to have done. She was very nice and helpful.

Great Dr O is what I call him he is Very knowledgeable about different ways to treat pain and he is very nice he listens to what you're saying he take the time out to help you with your pain and I have been going to him for years and they also have a great staff that will help you and you always get a smile at the front desk to start off your treatment and your appointment

Doc. Joseph is a really nice and professional guy! And for the ladies he’s really good looking

On time,covered all questions and answered inquiries. Always a positive experience

Dr.Melissa is the most understanding Doctor ever. Dr.Stewart and Dr. Melissa are a Team that work together seamlessly and together they care about the Patients that they serve with a desire to help you feel better! I Truly THANK GOD FOR The both of them. Also all the nurses care too!! Judy

Good

My visit with Dr. Arun Joseph was great! Dr. Joseph was professional, polite, and pleasant to talk with. He took the time and went over the diagnosis of the symptoms that I having and explained the results of the MRI that he had received from the imaging that he had received from the hospital. The staffing department was polite, patient, professional, and pleasant to work with likewise. Yes, I would most certainly recommend Dr. Arun Joseph to family and friends. Great job, Alliance Spine & Pain, continue with the outstanding work!

Melissa is excellent, as always!

Doctor Joesph is a really great doctor he listens to us and helps me with my pain management thank you so much. His staff is excellent always cheerful I like that. And one more thing I like you don’t have to wait forever to see the doctor.

Dr Joseph is new to The Alliance Spine & Pain Center and thus far he has provided me with excellent care and treatment and most importantly Dr. Joseph listens and he's a very Pleasent young man.

My experience with Ms. Torre has been a great one.

Dr. Joseph was very friendly and helpful.

Good experience

Personal and knowledgeable

Phillip might be described as a man of few words-that’s because he is listening!!!! I always know he is giving thoughtful advice and really wants to do what he can to help me in my battle with chronic pain.

Very professional and honest, direct without any games.

Great Doctor’s. Very professional. And they definitely get the job done :)

I have been a patient of Erin for a few years now. She has been very helpful in treating my back pain and neck pain. Always welcoming, informative and professional.

Allison is kind and very attentive, I’ve only seen her 2 times but I like her very much.

I was very pleased with my visit and with Dr Shah. He told me things no doctor had told me before concerning my back issues. I feel certain I am in good hands now. Thank you for accepting me as one of your patients.

I like her.

Caring, understanding, formative

Mara is always very professional and kind. She gets to the bottom of your problem. She always listens and works with you to get to the root of the problem so that you can get the best relief possible.

Very through and attentive explanation and examination !

1st visit only a MRI was set up. They were all very nice. They took time to gather my information on the problem I am having.

I have been going to Alliance for years, often seen by Phillip, who has always been professional and empathetic to my condition.

My last 'out patient' procedure with Alliance was an "oblation" procedure, given on Dec 9. I was given the oblation procedure after two previous "epidural" type shots (on Oct 30 & Nov 13) to locate and identify the nerve (or nerves) that were causing the pain in my lower back/hip area. I don't feel like the oblation procedure has been successful, because I still have daily pain that varies from 2-3 to 6-7 on a daily basis in the lower back area that 'Alliance' was supposed to eliminate, mainly when I try to stand fully erect. Dr. Joseph said that the full effect of the procedure may not be "fully realized" for several weeks. That certainly would be an accurate statement. I am going to try thru the website an online portal and schedule another follow up appointment with Alliance to get some new guidance as to how to eliminate or manage the pain and discomfort more effectively. Please get back to be about another "consulation" appointment with Dr. Joseph. Thank you. Email: [email protected], phone: 404-354-1902. Respectfully, Newton Babb

Wanderful i am good NO Pain. I am very please whit D. Okpareke. I am relive of pain that is very please and happy. Yes i will tell every one about this office. Thank you for helping me be free of pain, Amen EDNA COTTEN

Discussed exactly what I needed

It was helpful n quick

I recommend

Very rude

Love Ashley so much! Love this place in general! They have helped me get relief and get my life back. Ashley always goes above and beyond!!! 100% recommend this place if your struggling with pain and think your stuck in life! 10 out of 10 recommend!

He is a great doctor. No complaints

She’s very professional and informative. Everything she’s done has been for my benefit and alleviated my concerns about my health.

Friendly and knowledgable

Nice guy, seems very knowledgeable. I’m still in the beginning stages of treatment. I actually had more questions, he said he’d be back, but the nurse returned (very nice staff 5-star) and I asked to speak with him again but he was already doing prep. She did answer the questions that I had, but it would’ve been nice to have more face time with him tbh. Next time hopefully.

Torre and all of the support staff at Alliance Spine and Pain Center are considerate, thoughtful, and engaging. They make sure to ask questions that will remind you of the things you wanted to say or ask and may have forgotten. For me that’s essential!

Nurse and Dr was nice

Dr. Stewart was a very thorough, kind, compassionate, Godly man. Much appreciated his thoroughness and his saying God Bless you to my husband. It meant a lot. I felt like we were in good hands with Dr. Stewart.

Dr. Joseph is dismissive and cold. I saw him for the fi

I always feel that Linda Thames listens to me and offers choices to consider with my pain management. I trust her with my life and I’m so glad I have her to call on when I have questions or when I need to take the next step in my pain mgmt.

Love Mrs. Scanlon she is very caring ❤️

She listens and actually takes time to discuss things with you. You’re not being rushed. She offers helpful information. I don’t feel like I’m just someone to check off a list. She is awesome!

Charmaine is great!!!

Robin has been fantastic along with the entire staff. She has always been professional, polite, caring and affable.

Always professional and show they really care

Rachel did an excellent follow up form my procedure! Very thorough on the highs and seeking where bettering the next procedure in the process. She also spent time explaining other courses of action if required. What I appreciated the most was her time of true attention to me as the patient with my pain issues! Thanks so much!!

In an era where everyone is inputting data and their attention is divided; Robin is an active listener. She is engaged and offers advice and constructive input. She pays attention to details and always treats you like an individual not just another patient. she makes you feel like your concerns are relevant and valid.

Eleasha Gray is someone that is necessary in this practice. She has such a wonderful disposition and is highly professional. Her genuine goodness shines through her smile and the way she relates to patients. She definitely a 10 out of 10 tell a friend person. May God continue to bless her as she blesses others. I hope this review helps you.

I can't remember when I started going to Alliance while I still lived in Marietta 3-1/2 years ago. When I moved to Cartersville I was very happy to see they had a clinic here. I had read reviews of Dr. Gale from when he was in Marietta (I was established with a different doctor there) and decided he was the one for me! I have not been disappointed. The Cartersville office itself is very good also - usually not long waiting, the staff is courteous and helpful - and knowledgeable. If you need this type of care, this is the place to go.

It was very good. Not a long wait either. The provider I saw was excellent. Nothing but good to say.

She is wonderful comes in the room with a smile on her face that’s one of the things I really like someone who seems like they care about you and your health she asks questions and she takes suggestions from you and I’m not saying this because my late wife was also named Rachel

Mrs Scanlon and staff are very friendly , caring , respectful people that’s not just there for a job . They care about their patients. Great jobs , keep it up

She is an amazing ,kind, and caring doctor..she is very persise and her tone of voice shows that she is confident and concerned about her patients and she takes pride in her work..I recommend her to everyone who needs a great doctor!!

Rachel is a very caring and professional PA. And when giving the cortisone shot in my knee, I barely felt it.

Courteous and punctual. :-)

Very professional and considerate

Erin takes her time to listen to my symptoms. Very thorough. Excellent job!

Good listener

It was my first tag meeting the doctor. He was quite pleasant and seemed to listen to my issues I was satisfied.

Ms.Mara always take the time to explaini everything what is going on with you and she take the time to explain all of your options and she listens to what you think about them all

Caring, informative, knowledgeable. I'm always receiving great advice on ways to treat my many areas of pain. Thanks for everything.! Frank Hall

Just conversation has been fine, he sent my medication into the pharmacy. I am still waiting to get my injection and a nerve blocker. Waiting on approval from my insurance and clearance from my pulmonary doctor. So far he has been fine

Alice Fazekas was very professional, friendly and helpful!

Ms Alice Fazekas is an amazing NP. She listens to my concerns & questions about my care.

They are great drs. I really enjoy there being a patient at the clinic they take good care of me

I was taken to the examination room just a few minutes after my appointment time. My vitals, etc. were reviewed. Dr. Cable discussed results of my previous procedure. Then he identified what the next step is. He sent the prescription for the next step.

Surprisingly, Ms. Fazekas, a pain practicioner, treated me more holistically than any other doctors ever have in recent years. She listened to all my symptoms and all of my feelings. She acknowledged and understood everything I shared. She had a conversation with me. Based on all of that, she discussed an action plan for me, a new medication for me, and a new outlook for me to address my pain. I left the office no longer feeling helpless, but feeling like I had a partner to manage my symptoms.

Very professional and caring about your concerns and your problems just a very nice person overall

Great experience. Wonderful team of doctors and staff that care about my well-being and pain management. They actually care enough to want to find out where the pain derives and want to help heal and get me to a place where I can manage without pain meds and focus on getting back to normal daily functioning. Thank you Dr. Okpareke, I appreciate your help.

I just love this Dr.O address all my issues and he takes care of all of them

Excellent visit

Excellent demeanor

Dr. Linda Thames listened and has a great attitude. She was present in my visit and took what I said into consideration of my care while giving me options about moving forward.

Excellent service. Great staff, made me feel that they cared about me.

Very through answers all questions

I love Dr. Joseph because he’s so honest. He recommended me to a surgeon first to see if I needed something more than what he was recommending just to be on the safe side instead of just barreling through and finding out later that I should have gone to the surgeon first. I so appreciated that. I highly recommend him Also everyone who works at his office is friendly and top notch.

Always happy with visits

This was my first time being seen by Alicia Gray and I must say she is very good. She explained my MRI in a way that left me informed but not terrified. She is super sweet and I highly recommend her ☺️

My appointment was very good. The staff was very friendly and professional.

Called me into exam room on time and medical assistant, Abby was very informative, patient, and answered all of my questions. Dr Gale answered all questions, explained the treatment process in detail. I was very comfortable with the entire process.

I wanted to talk to her about my MRI test but she walked out of the room I thought oh well

Seemed caring about my other issues besides pain

Very, very professional and he also listens, shares his patients concerns. I recommend him to everyone who needs his services.

Miss Torri is very professional and also very personable, great smile and kind heart.

Appreciate his time in reviewing my case and formulating a plan of action. Also appreciate giving me his honest opinion as I really feel I have been given the run around in the past.

Ms Fazekas was kind and courteous. She listened to my concerns and offer solutions.I felt very comfortable asking her questions about my many conditions and was very pleased with how helpful she was.I recommend this practice to all seeking help with their pain. Everyone from the front office to the doctors and Nurse Practitioners to the PA's were all very kind.

5

2

Dr. Oparke was very professional, yet very approachable. He was not condescending. Dr. Oparke was a good listener and asked the right questions. I did not feel rushed and was very satisfied with my appointment. I would recommend him to family and friends.

I was very comfortable with Dr. Masson. He offered many suggestions that might help me with back pain.

Dr. Joseph is new to me as I am to him. I have to say I am impressed with him as he proved yesterday, to be a man of integrity. I would though as that he allows me a few extra minutes during my appointments because I most times have a lot to say

She is very nice listens to your problems and what’s going on with you and I enjoy her bad manners

Always a pleasure with Dr Pallavi Gupta and her medical team. I received a back injection today. From reception at check-in, to procedure prep and setup, to being in the precedure room, the aneathetist and Dr Gupta performing the procedure, I was given excellent care! I highly recommend her and the team for Pain management. Thanks to you and your professional medical team. Tom D.

Very helpful and caring

Great doctor that takes the time out to understand patient's aliments and to apply the best and appropriate treatment The treatment plans that he administers to his patient has proven to help better the quality of life!

They couldn't figure out what problem I had they kept giving me pain pills tons of pain pills and just kept increasing the dosage because I guess they're inadequate of being able to repair or diagnose correctly they overcharge my insurance company because it's Medicare drug testing after every visit charging $385 for each test and then $785 for each visit sometimes they did nothing during the visit but go over my drug list very unprofessional I don't recommend for anyone been going for 2 and 1/2 years with no help absolute horror

My wait time was less then 10 minutes. Alice was quick to address my concerns. Set me up for a much needed epidural.

Very attentive and informative about my problems. Very nice lady.

Thought Ms Thames was awesome. She was very professional and showed compassion which you don’t see a lot of these days. We need more professionals like her in the healthcare field. Thank you

I receive excellent care and would recommend this pain management center to others!!!

AWESOME DR . SHE CARES ABOUT HER PATIENTS! SHE LISTENED AND PROVIDE AS MUCH HELP AS SHE CAN! THE WHOLE TEAM ARE AWESOME!!!!

I rate the little to no wait time to be seen 5. I've suffered with chronic lower back and hip pain for 40 years, but since I started being treated by Dr. Allen Hord, my pain lever has decreased from 9 to 3-0 over the pass 13 years. Dr. Hord and his staff are professionals! They're warm and caring! I highly recommend Dr. Allen Hord at the Alliance Spine and Pain Cencer.

Very relaxiing

Doctor and staff both courteous and kind Very glad my doctor recommended them

Very informative visit, staff very helpful and I would definitely recommend this facility to anyone needing spine care.

My visit with Rachel was positive. I appreciate our discussion and decisions made to enhance my quality of life.

VERY SATISFIED WITH MY CARE THANK YOU.

I like Dr Hord. It’s easy to talk to him and you get the genuine impression he listens and wants to help you feel better.

Kind and very informative

Discussion went well, very attentive and answered all my question

Prompt and courteous. I have finally found a provider who will care for my ongoing, longstanding back pain effectively. Thank you so much.

Mrs. Thames Was very concerned about my health. She went the extra mile to get a document to me. I never came across a DNP that actually read a documents to me; and then clearly explained it to me. She was very warm. Her demeanor Was absolutely breathtaking. I was very pleased to work with Mrs. Thames. Her experience is very long, you can see it in her passion for maintaining good health. And that was my experience with Mrs. Thames. God Bless

She is very nice, helpful with advice beyond medicines or procedures. My wife and I love her and Dr Masson! They give us some releif!

Professional, knowledgeable & personable Listened to my concerns patiently.

My experience in 12/3/25 was very helpful and knowledgeable. The Dr took time to explain the pain that I have been experiences.

Dr. Shah was thorough in his explanations & path moving forward. Answered all my questions in a clear & reassuring manner

Good

Love her always there to help and care about her patients.

Dr Sam is a wonderful doctor I highly recommend her to everyone that are suffering from joint pain neck pain back pain she is very knowledgeable great bedside manners felt very comfortable with her I highly recommend her

She’s awesome. Excellent customer service and listen to you and answer your questions knowledgeable.

PAIN DR REFUSES TO COOPERATE WITH FEDERAL REGULATION TO PROVIDE MEDICAL HISTORY INFO TO MY INS CO IN ORDER TO RECEIVE RX! I was referred to Alliance Spine & Pain, Woodstock GA by my PCP who believes this practice is HELPFUL. As it turns out for over a month I HAVE BEEN DENIED TREATMENT for ungodly PAIN from a history of TBI, CTE, Shingles, PHN, PN, the list is extremely long and complicated. UCLA, STANFORD, SAMARITAN in the West are SUPERIOR and made an exception to FAX my Medical Record in 2 hours! During the initial exam this provider had the MRI of my brain that I could see. When this provider EXAMINED the MRI images she immediately concluded; "It appears you've suffered numerous concussions" which was surprisingly accurate. Then she went on to state; "You're obese and you must exercise a minimum of 30 minutes a day." (I already have an exercise ritual that's conducive with my medical history of multiple brain disorders and conditions.) Shockingly, this provider doesn't feel it's necessary to obtain my medical records necessary for SAFETY and SECURING my HEALTH and WELLNESS. (I religiously sign MEDICAL RECORDS RELEASE REQUESTS.) Yet, this provider has FAILED to REQUEST my Medical Records. I also tried to INCREASE the exercising to EVERYDAY, as instructed by this provider, that caused a FRACTURE my left heel and SHREDDED the entire Foot Pad muscles in both my feet. IF this provider had displayed any interest in my PRIOR MEDICAL conditions that include PN peripheral neuropathy, an agonizingly painful neurological disorder connected with TBI I'd like to imagine she would not have been so denigrating and offensive. After I sustained injuries to my feet my entire neurological system went into 'ALERT' that subsequently 'TRIGGERED' an excruciating FALL onto concrete which required EMERGENCY medical attention. NONE of these TRAUMATIC, PAINFUL circumstances that never would have occurred if this provider followed 'practice' regulations. But, I got the impression this provider isn't genuinely interested in my HEALTH nor WELLNESS. THE REAL TROUBLE STARTED AFTER this provider wrote an Rx for Lido5%. Which, as can be expected, my INS Co, BCBS, FAXED A REQUEST for the provider to complete by submitting additional medical info that's verified by my MEDICAL RECORDS. This REQUEST was aggravating, annoying, and determined to be 'beneath' this provider's expectations. Her MA (med asst) actually stated; "The dr said if additional information is required WE WILL NOT COMPLETE ANY FORMS NOR ANSWER ANY QUESTIONS. IF THE INSURANCE DOESN'T COVER THE RX THEN THE PATIENT WILL HAVE TO PAY OUT OF POCKET." The Ins Co tried to explain they WILL COVER the Rx but, "as required by law" they need 'my doctor' to provide medical history info. EVERY DAY for the last 30 I've been going up the chain with this MASSIVELY HUGE CORPORATION (which, by the way, I discovered has a ROBOT on the cover of their WEBSITE with a logo: "THE FUTURE OF PAIN RELIEF" which is real scary to imagine. MY HUMAN BODY IS A PERFECT CREATION - NOT A MACHINE!! I keep asking over 100+ individuals at this corporation to HELP because her stubborn decision is UNCOOPERATIVE and violates FEDERAL Regulation laws. HOW CAN THEY THINK THEY ARE PROFESSIONAL?! This specific provider is arrogant, CRUEL and is INFLICTING ME WITH UNNECESSARY PAIN! EVEN WORSE, my own Ins Co is totally unqualified to do more than READ SCRIPTS and ENFORCE POLICY with redundant and stagnant bureaucratic processes. ANY medical provider who is capable to PROVOKE PAIN is frightening to consider. For some reason the entire Company is endlessly on AI Voice Messaging. I tried contacting WAYNE BRYANT, Compliance Officer from this corporation and he hasn't returned my call either. Oh, one more ALARMING circumstance, I contacted my PCP who referred me to this 'scary awful' practice and they actually said; "We send all our patients here. Nobody has ever complained or had any trouble with Alliance Spine and Pain. WHAT HAS HAPPENED TO HEALTHCARE IN AMERICA?!?!! How many individuals does this company employ who are either UNQUALIFIED, UNEDUCATED, ARROGANT, CARELESS, CAN'T COMPLETE A SIMPLE TASK, WON'T COMMIT TO 'FOLLOW THRU' LAZY, INSENSITIVE, HARMFUL, DEROGATORY BULLIES who are actually doing nothing except CAUSING MORE HARM than good? Whatever you do, BE CAREFUL! I've found out the HARD WAY this provider is UNTRUSTWORTHY and in alignment with an ideal of 'futuristic' Frankensteins who refuse to treat each patient with equality.

Always attentive to symptoms and seeks solutions .

I’m always delighted to see Mara, as I feel that she is totally professional and up to date on my condition. Plus, she always takes the time to listen to any questions and always manages to answer them!! I plan to continue asking to see her!! Thank you!!!

PAIN DR REFUSES TO COOPERATE WITH FEDERAL REGULATION TO PROVIDE MEDICAL HISTORY INFO TO MY INS CO IN ORDER TO RECEIVE RX! I was referred to Alliance Spine & Pain, Woodstock GA by my PCP who believes this practice is HELPFUL. As it turns out for over a month I HAVE BEEN DENIED TREATMENT for ungodly PAIN from a history of TBI, CTE, Shingles, PHN, PN, the list is extremely long and complicated. UCLA, STANFORD, SAMARITAN in the West are SUPERIOR and made an exception to FAX my Medical Record in 2 hours! During the initial exam this provider had the MRI of my brain that I could see. When this provider EXAMINED the MRI images she immediately concluded; "It appears you've suffered numerous concussions" which was surprisingly accurate. Then she went on to state; "You're obese and you must exercise a minimum of 30 minutes a day." (I already have an exercise ritual that's conducive with my medical history of multiple brain disorders and conditions.) Shockingly, this provider doesn't feel it's necessary to obtain my medical records necessary for SAFETY and SECURING my HEALTH and WELLNESS. (I religiously sign MEDICAL RECORDS RELEASE REQUESTS.) Yet, this provider has FAILED to REQUEST my Medical Records. I also tried to INCREASE the exercising to EVERYDAY, as instructed by this provider, that caused a FRACTURE my left heel and SHREDDED the entire Foot Pad muscles in both my feet. IF this provider had displayed any interest in my PRIOR MEDICAL conditions that include PN peripheral neuropathy, an agonizingly painful neurological disorder connected with TBI I'd like to imagine she would not have been so denigrating and offensive. After I sustained injuries to my feet my entire neurological system went into 'ALERT' that subsequently 'TRIGGERED' an excruciating FALL onto concrete which required EMERGENCY medical attention. NONE of these TRAUMATIC, PAINFUL circumstances that never would have occurred if this provider followed 'practice' regulations. But, I got the impression this provider isn't genuinely interested in my HEALTH nor WELLNESS. THE REAL TROUBLE STARTED AFTER this provider wrote an Rx for Lido5%. Which, as can be expected, my INS Co, BCBS, FAXED A REQUEST for the provider to complete by submitting additional medical info that's verified by my MEDICAL RECORDS. This REQUEST was aggravating, annoying, and determined to be 'beneath' this provider's expectations. Her MA (med asst) actually stated; "The dr said if additional information is required WE WILL NOT COMPLETE ANY FORMS NOR ANSWER ANY QUESTIONS. IF THE INSURANCE DOESN'T COVER THE RX THEN THE PATIENT WILL HAVE TO PAY OUT OF POCKET." The Ins Co tried to explain they WILL COVER the Rx but, "as required by law" they need 'my doctor' to provide medical history info. EVERY DAY for the last 30 I've been going up the chain with this MASSIVELY HUGE CORPORATION (which, by the way, I discovered has a ROBOT on the cover of their WEBSITE with a logo: "THE FUTURE OF PAIN RELIEF" which is real scary to imagine. MY HUMAN BODY IS A PERFECT CREATION - NOT A MACHINE!! I keep asking over 100+ individuals at this corporation to HELP because her stubborn decision is UNCOOPERATIVE and violates FEDERAL Regulation laws. HOW CAN THEY THINK THEY ARE PROFESSIONAL?! This specific provider is arrogant, CRUEL and is INFLICTING ME WITH UNNECESSARY PAIN! EVEN WORSE, my own Ins Co is totally unqualified to do more than READ SCRIPTS and ENFORCE POLICY with redundant and stagnant bureaucratic processes. ANY medical provider who is capable to PROVOKE PAIN is frightening to consider. For some reason the entire Company is endlessly on AI Voice Messaging. I tried contacting WAYNE BRYANT, Compliance Officer from this corporation and he hasn't returned my call either. Oh, one more ALARMING circumstance, I contacted my PCP who referred me to this 'scary awful' practice and they actually said; "We send all our patients here. Nobody has ever complained or had any trouble with Alliance Spine and Pain. WHAT HAS HAPPENED TO HEALTHCARE IN AMERICA?!?!! How many individuals does this company employ who are either UNQUALIFIED, UNEDUCATED, ARROGANT, CARELESS, CAN'T COMPLETE A SIMPLE TASK, WON'T COMMIT TO 'FOLLOW THRU' LAZY, INSENSITIVE, HARMFUL, DEROGATORY BULLIES who are actually doing nothing except CAUSING MORE HARM than good? Whatever you do, BE CAREFUL! I've found out the HARD WAY this provider is UNTRUSTWORTHY and in alignment with an ideal of 'futuristic' Frankensteins who refuse to treat each patient with equality.

Yes I would most definitely tell anyone that needed y’all help to come see you. You do listen and explain things where you understand clearly. You do try and help people that is pain. I would give this clinic 10 plus. Thank you. Douglasvile Office.

Very friendly and helpful Everyone seems to see you as a person and not just a patient. I highly recommend this place.

This office is very caring and listen to your needs and concern

Dr. Sim was very nice, professional, and took time to explain the different aspects of how to treat my particular health condition.

Everything was very good on time and satisfaction of appt.

Cheryl is amazing. Would highly recommend her to anyone who needed help. Keep up the great work. !

I love seeing everyone there and everyone is so nice.

Very good,dealt with pain effectively.

He was very nice and explained everything to me

Next visit I’d like to see dr, o

Excellent information very thorough and explained in layman's terms!

He’s understanding and caring.

Staff is very professional

He listen to my concerns. He provides options about my health care.

Great doctor very caring and patient

Best doctor ever!! Don't know what I would do without him. I would recommend him highly!

Ms. Ashley is always attentive and helpful. She clearly explains issues and treatments. Always look forward to seeing her and her cheerful outlook.

Alice Fazekas, Is very understanding and caring about how I feel. She made me feel welcome and comfortable on the very first visit. I’m grateful to have met her. Thank you Alice

Great experience, much appreciated.

I have seen him on a regular basis for about 3 yrs now and he has always treated me well and is very respectful and courteous.I recommend him to anyone

Ashley is a superstar

Ms Thames was a wonderful and caring. She listens and was very helpful in explaining the best treatment plan for my husband health. Thank you for all you help and information.

I can’t say enough great things about this place. If you’re suffering from chronic pain, this is the place. Staff very friendly yet professional. Really cares about the patients and not their bottom line. Dr. Gale is a treasure and Charmaine is the best.

I recommend this very highly the staff the doctors they treat you with respect and also get the job done when it comes to their patients and if you don’t understand anything, the Dr and the staff are great to explain all things you may be unsure of if I can give this doctors office a 20 star, I would thank you and I greatly appreciate it and when you become a new patient, you will not regret it

I have just one word(AMAZING)

I have been going to Alliance for over three years - both in Marietta and Cartersville. I have always found them to be excellent - both the office staff and the medical staff, especially Dr. Gale, Ashley and Lester. They listen and explain.

She was very personable and warm.

Very friendly, and efficient staff! Dr. Was patient and caring, listened attentively to my concerns

Very kind and patient she really listens to your concern and what might help you get better and ask you how you feel about trying something different that might work for you. I will give her a 10 meaning she is very good and knowledgeable

This was my first meeting with her. She was super kind and listened, showed concern, and understood what I was explaining. She had great energy and was very personable. I wouldn’t mind seeing her again.

I’m a long time patient. I’ve been coming to Escorcia for at least 10 to 15 years and he’s always treated me well! I would highly recommend him!

She is a wonderful doctor and has a Amazing staff

na

Addressed all concerns before starting new topics.

Very courteous

Thing we’re just fine Miss Robin is really nice

Very professional.

Prompt and professional service...about 10 minute wait. Both Alice and Janet were personable and courteous. As always, the front office ladies were a delight.

Very organized staff

She's a very understanding and compassionate PA while still being Professional

Dr and staff are great

Ms Ashley is the best she cares about her patients. She listens to you and helps you. I think Ms Ashley is the best

Very professional, listens and caring. I would highly recommend him.

Everything was clear and concise. Professionally done with no long waiting before being seen.

Dr Okpareke actually listens and hears when I express my concerns. He has gone a long way toward keeping me mobile and as near pain free as possible. I would recommend him to anyone.

It's a very caring center.

I have been going to this clinic for over 9 months and nothing has changed they are so nice and professional I am sending everyone i know

She listens well and ask very good questions

Dr. Thames was great professionally ,yet personable. She was very much in tune and aware of my medical history. She asked questions about my medications and reactions to them . I was very impressed with her knowledge of my pain issues.

Dr Grovhowska has been a blessing.

Mrs Mears is very knowledgeable and concerned for her patients. She takes the time to talk to you and makes you feel at ease.

Everyone was very nice and it was nice not to be put on another medicine without doing any test Thank you much

He listened to me and addressed my concerns.

Thorough, efficient, listens to the patient.

Helpful, communicative,professional

Preteens answered all my questions, provided a good analysis and got me in for a cortisone shot some day.

Very pleasant young man professional and sound with recommendation thank you kindly Dr. Arun Joseph

Very fast and friendly

AL Curry, Clinical Pharmacist licensed in GA, FL, NC & OH. PLEASE READ my review before making an appointment to see Dr. David Neckman, 5303 Adams St., Suite C, Covington, GA 30014. He arranged for Dr. Rosenfield on 12.19.24 to remove my Intrathecal pain pump. BSBS told me my co-pay was $275. Alliance Spine & Pain doubled my co-pay to $550. I filed a complaint with Medicare Programs, Appeals Grievances Dept, MailStep : OH0205-A537, 4361 Irvin Simpkins Rd, Mason, OH 450040. They resolved the problem & my co-pay was $275. Dr. Neckman on 7.9.25 installed my Spinal Cord Stimulator. On 8.12.25, I started seeing redness & drainage on the incision. I called Covington he sent me to Putnman General Hospital in Eatonton, GA, for Cultures. After growing Cultures Day 1 to Day 5, there was NO growth. On 8.13.25, Dr. Neckman had me come to the Covington office. He did a GRAM STAIN & AEROBIC BACTERIAL CULTURE, but LabCorp was unable to get the results because Dr Neckman used the wrong type of swab. I saw Dr. Neckman in Conyers on 9.15.25 for an incision check. He said without any lab results that I had an infection from the “film on the battery,” and scheduled an Explant (removal of my Spinal Cord Stimulator) on 9.17.25 in Covington. He E prescribed to my pharmacy Clindamycin 300 mg 2 capsules three times daily. During my surgery on 9.17.25, he did a GRAM STAIN & AEROBIC BACTERIAL lab culture. When I was in recovery, Dr. Neckman asked me what he put me on for pain when he installed my SCS. I was surprised he didn’t refer to his provider notes. I told him Percocet 10/325 mg, but I was too strong, would he consider Norco 5? He said yes, he would E prescribe it to my pharmacy. I asked Kasey Dean, Charge Nurse, Dr. Neckmanto to have E prescribed to my pharmacy the Norco 5. Kasey said he had left the office she sent Dr Neckman a text message. When I got to my pharmacy, the Norco 5 wasn’t there. I called the answering service at 426 PM. I went all night long in excruciating pain. I called the office in Covington the next morning, explained what happened what she said. Dr. Neckman probably left early because he lived in north Atlanta & wanted to get ahead of the traffic. She texted Dr Neckman & he E-prescribed Norco 5 to my pharmacy. In my opinion, Dr. Neckman’s patients come first over his personal life. On 9.22.25, Dr. Neckman E prescribed to my pharmacy Trimethoprim/sulfamethoxazole one tablet twice daily. On 9.23.25, I went on my LabCorp portal to look at GRAM STAIN & AEROBIC BACTERIAL cultures results. It showed Pseudomonas putida & was Resistant, not effective against trimethoprim/sulfamethoxazole. I called Kasey Dean, Charge Nurse in Covington, brought to her attention, she contacted Dr. Neckman & he had me stop taking trimethoprim/sulfamethoxazole. On 9.24.25, I had a follow-up visit with Dr. Neckman after my surgery. He wanted me to see an infectious disease doctor because he said I had a surgical site infection & the Pseudomonas putida had gotten into my bloodstream. Dr. Neckman said the infectious disease doctor would admit me to a hospital & I would be there receiving IV antibiotics for several weeks. Dr. Neckman said for me to buy enough Sodium Chloride 0.9% for 6 months. Dr. Neckman instructed my wife on how to change & clean the incision daily. Dr. Neckman yelled & accused my wife of removing the dressing on the spine. All she did was put an extra piece of tape on because it was trying to come off. On 11.2.25, I sent a message from my portal to Kasey Dean, charge nurse in Covington, asking if Dr. Neckman would consider E-prescribing Noro 5 to my pharmacy. Dr. Neckman said I would have to make an office visit. I refused because it was a 184-mile round trip. Dr Neckman was only interested in receiving his copay of $330. Dr. Neckman discharged me on 11.5.25, saying there was nothing else he could do for me. I asked what I was supposed to do for pain, and he said take what you were taking before you saw me. I found my own Infectious disease doctor on US News World Report for Doctors & I had Dr Neckman’s office send the referral. On 10.9.25, the infectious disease doctor said I had a Pseudomonas putida wound culture positive, probable superficial, wouldn’t be admitted to the hospital; he could treat me as an outpatient. My infectious disease doctor instructed my wife to continue simple wound care daily with loose wound packing with iodophor gauze. He also said the clindamycin was ineffective in treating the Pseudomonas putida that Dr Neckman had me on. On 11.6.25, I had my return visit to see my infectious disease doctor, who said my wife had done a fantastic job changing the dressing & packing with iodophor gauze for her to continue for 2 weeks & stop. The Doctor said he saw no ID-related contraindications to future spinal implants, contradicting what Dr Neckman had said.

From the front desk to the back o.r room an in between you won't find a better caring team of doctors an nurses. Dr neckman an his team are awsome! Been a patient for many years now an im very happy to be free of that excruciating pain I was in. Thank you all at alliance for everything you do.

Dr. Masson has been amazing. He will actually sit there and talk to you and listen to your questions and concerns, instead of rushing you out the door. I have been seeing him for a year now and I have no complaints!

Ms. Mara EHret,PA takes the time to explain everything that is going on with you and make sure you understand

I can bring any of my worries to ZMs Alice Fazekas, my PA, and she gives me her total attention, and wonderful advice. I can trust her with my care , and I always leave the office feeling happy and knowing I can deal with my medical problems.

Ashley is always dedicated and compassionate to my pain regimen. She always been so knowledgeable and supportive to my arthritic body.im lucky to be under her care.

Eleasha is a very compassionate

I would recommend Alliance Spine and Pain to anyone suffering with Pain. The Dr's. are friendly and very helpful and understanding.

I have been a patient for over 10 years and I can tell you that they are very pleasant people who actually take good care of their patients. They even text their patients during the month to make sure that you’re ok and to see if you need anything or if you have any questions about your health issues. I would recommend them to anyone who has back issues

She is a great person and very understanding and sympathetic. She wants to help you with your pain, so be honest. The entire practice is wonderful!

It has been the best every time .

Great

Great doctor. Was very good at listening to you. I can't wait till my next appointment. Because of how great she is.

Have been going this office for over 20 years. Have RA and need their help. And they have been really helpful. I will use them for as long as I have too. Look forward to my appoitment each time. Because they listen to all your needs. And do as much as they can to help you.

Dr. Thames was professional as well as relatable. She understood my reasoning for one of the decisions I made and offered some food for thought regarding a surge of pain & discomfort. I would definitely recommend her. Anad ²

She asked and answered all questions I had. It was a great visit

Really can’t say enough about Dr Kilday and his staff, all were phenomenal, caring, knowledgeable and professional. I truly believe they want to and are going to help me with the back pain I’ve lived with for years. Nice to see there are still medical professionals that put the interest of their patients above anything else.

She was incredibly insightful about my situation! Listened intently to me and responded with care!

Very caring and understanding. Left me with a good impression. Relatable too.

Extremely informative. She spent a lot of time discussing my MRI results concerning my spine and back pain as well as treatment available. Thank you for your help today!

Dr. O is awesome

Dr. Great the medicine in my knee is not working YET. She said it will take a while longer for it to get the results we need. Great discussion she showed concern for my health and I left with an understanding that the procedure is still working.

She seem very concerned about me as a human being not just a patient it was my pleasure meeting her for the very first time.

I had a good experience.

Phillip has always been very attentive. He is always willing to to discuss current issues i.e. recent events that have created pain flares in case he may have a short term solutions to help.

Always friendly and professional!

Very knowledgeable without being overbearing. Personable. Although It was my first visit with Dr. Scanlon, I was comfortable with her attitude and decisions.

He was very professional in his interaction with me about my health concerns.

Very attentive and seems to genuinely care about any concerns I may be having. I appreciate the care I receive with each visit.

I've been trying to get a doctor to listen to me and help me for over a year now, on my first visit he addressed every concern and issue without me pointing them out to him. I would absolutely recommend him to everyone I know! I'm eager to what my future holds and looking forward to it rather then being in fear with pain!

Meeting Dr Joseph was a pleasure. He is kind and very friendly. I’m sure I’ll enjoy having him as my pain care physician. All the staff at the Douglasville location are kind, caring people. It’s a pleasure dealing with everyone there.