PAIN DR REFUSES TO COOPERATE WITH FEDERAL REGULATION TO PROVIDE MEDICAL HISTORY INFO TO MY INS CO IN ORDER TO RECEIVE RX! I was referred to Alliance Spine & Pain, Woodstock GA by my PCP who believes this practice is HELPFUL. As it turns out for over a month I HAVE BEEN DENIED TREATMENT for ungodly PAIN from a history of TBI, CTE, Shingles, PHN, PN, the list is extremely long and complicated. UCLA, STANFORD, SAMARITAN in the West are SUPERIOR and made an exception to FAX my Medical Record in 2 hours! During the initial exam this provider had the MRI of my brain that I could see. When this provider EXAMINED the MRI images she immediately concluded; "It appears you've suffered numerous concussions" which was surprisingly accurate. Then she went on to state; "You're obese and you must exercise a minimum of 30 minutes a day." (I already have an exercise ritual that's conducive with my medical history of multiple brain disorders and conditions.) Shockingly, this provider doesn't feel it's necessary to obtain my medical records necessary for SAFETY and SECURING my HEALTH and WELLNESS. (I religiously sign MEDICAL RECORDS RELEASE REQUESTS.) Yet, this provider has FAILED to REQUEST my Medical Records. I also tried to INCREASE the exercising to EVERYDAY, as instructed by this provider, that caused a FRACTURE my left heel and SHREDDED the entire Foot Pad muscles in both my feet. IF this provider had displayed any interest in my PRIOR MEDICAL conditions that include PN peripheral neuropathy, an agonizingly painful neurological disorder connected with TBI I'd like to imagine she would not have been so denigrating and offensive. After I sustained injuries to my feet my entire neurological system went into 'ALERT' that subsequently 'TRIGGERED' an excruciating FALL onto concrete which required EMERGENCY medical attention. NONE of these TRAUMATIC, PAINFUL circumstances that never would have occurred if this provider followed 'practice' regulations. But, I got the impression this provider isn't genuinely interested in my HEALTH nor WELLNESS. THE REAL TROUBLE STARTED AFTER this provider wrote an Rx for Lido5%. Which, as can be expected, my INS Co, BCBS, FAXED A REQUEST for the provider to complete by submitting additional medical info that's verified by my MEDICAL RECORDS. This REQUEST was aggravating, annoying, and determined to be 'beneath' this provider's expectations. Her MA (med asst) actually stated; "The dr said if additional information is required WE WILL NOT COMPLETE ANY FORMS NOR ANSWER ANY QUESTIONS. IF THE INSURANCE DOESN'T COVER THE RX THEN THE PATIENT WILL HAVE TO PAY OUT OF POCKET." The Ins Co tried to explain they WILL COVER the Rx but, "as required by law" they need 'my doctor' to provide medical history info. EVERY DAY for the last 30 I've been going up the chain with this MASSIVELY HUGE CORPORATION (which, by the way, I discovered has a ROBOT on the cover of their WEBSITE with a logo: "THE FUTURE OF PAIN RELIEF" which is real scary to imagine. MY HUMAN BODY IS A PERFECT CREATION - NOT A MACHINE!! I keep asking over 100+ individuals at this corporation to HELP because her stubborn decision is UNCOOPERATIVE and violates FEDERAL Regulation laws. HOW CAN THEY THINK THEY ARE PROFESSIONAL?! This specific provider is arrogant, CRUEL and is INFLICTING ME WITH UNNECESSARY PAIN! EVEN WORSE, my own Ins Co is totally unqualified to do more than READ SCRIPTS and ENFORCE POLICY with redundant and stagnant bureaucratic processes. ANY medical provider who is capable to PROVOKE PAIN is frightening to consider. For some reason the entire Company is endlessly on AI Voice Messaging. I tried contacting WAYNE BRYANT, Compliance Officer from this corporation and he hasn't returned my call either. Oh, one more ALARMING circumstance, I contacted my PCP who referred me to this 'scary awful' practice and they actually said; "We send all our patients here. Nobody has ever complained or had any trouble with Alliance Spine and Pain. WHAT HAS HAPPENED TO HEALTHCARE IN AMERICA?!?!! How many individuals does this company employ who are either UNQUALIFIED, UNEDUCATED, ARROGANT, CARELESS, CAN'T COMPLETE A SIMPLE TASK, WON'T COMMIT TO 'FOLLOW THRU' LAZY, INSENSITIVE, HARMFUL, DEROGATORY BULLIES who are actually doing nothing except CAUSING MORE HARM than good? Whatever you do, BE CAREFUL! I've found out the HARD WAY this provider is UNTRUSTWORTHY and in alignment with an ideal of 'futuristic' Frankensteins who refuse to treat each patient with equality.
John D. | Dec 03, 2025
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