Alliance Spine And Pain Centers Employee Spotlight: Cleo Andrews

At Alliance, our employees provide incredible care for our patients and for each other. Cleo Andrews is an example of one of our team members whose exceptional commitment and effort make our organization so proud.

In this “Employee Spotlight,” get to know Cleo Andrews, Front Office Manager and Surgical Scheduler, at our Covington location. Read more below to learn about Cleo!

WHAT IS YOUR FAVORITE PART OF WORKING AT ALLIANCE?

I enjoy seeing our patients come in with a smile on their face. Also, I’ve had a great experience working at our facility and watching how a treatment plan helps alleviate a patient’s pain.

WHAT IS THE BEST COMPLIMENT YOU HAVE RECEIVED FROM AN ALLIANCE COLLEAGUE?

The best compliment I have received is that I have integrity. I like knowing that my colleagues trust that I will do the right thing along with letting them know when I made a mistake, so it can be fixed as soon as possible.

WHICH ALLIANCE VALUE BEST REFLECTS YOU?

Integrity is what I live by in life, and respect is what I give, even when I have an upset patient. Many of my patients have shown appreciation for this philosophy. I treat everyone how I want to be treated.

WHAT WAS YOUR FIRST JOB?

I was born and raised in England. When I was growing up there, we finished school at 16. I became a hairdressing apprentice and then went on to become a full stylist. I moved around as a military wife, and we retired here in Covington, Ga. I learned I would have to complete my training again to become a hair stylist here. So, in order to decide what I would pursue next instead of styling hair, I put law enforcement in my left hand and the medical field in my right, and my right hand won.

WHAT ARE YOUR FAVORITE THINGS TO DO OUTSIDE THE OFFICE?

When I have the time, I love to work out. I also like to try out new restaurants

in the Atlanta area.

WHAT’S A FUN FACT ABOUT YOURSELF THAT MOST OF YOUR CO-WORKERS DON’T KNOW?

I’m actually a big goof! I love to laugh, have fun, and see others do the same.